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New World Saigon Hotel

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1,794 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
Los Angeles, California
Reviewed yesterday NEW

First time in HCMC, Vietnam. Decided to stay at New World Saigon to play it safe. Well staffed and kept. Not a new modern hotel. Paid extra $ and upgraded to club floor and used the upper deck cafe throughout the stay. Room is clean and bed comfortable. Bathroom was on smaller side. Centrally located and walking distance to well...

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Helpful?
Thank soe494
Taipei, Taiwan
Reviewed 2 days ago NEW

Room is not quiet at night. Still hear the noice music. Breakfast is good. Service people very nice. Hopes can improve the quiet in the room. Lound from the neighbor room. Wifi quality is not so good.

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Helpful?
Thank tungweic
North Sydney, Australia
Reviewed 2 days ago NEW

Large elegant hotel with large rooms but staff not that friendly. Very close to tourist attractions and restaurants. Our online price was very good but otherwise it would have been expensive if we had paid full freight.

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Thank Ron L
Geneva, Switzerland
Reviewed 5 days ago NEW

The hotel is not a 5 stars, in comparison with all others 5 stars hotel in HCM. Overall impression is everything is old, rooms and hotel corridors. This place need a good refresh. Service are OK, nothing above what is expected for this type of hotel. Certainly my last visit to this place

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Helpful?
Thank Denis G
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Denis, Thank you for your review on tripadvisor. We regret that we have not been able to meet your expectations during your recent visit. We are now in the process of planning for our upcoming renovation and take your comments on board. we hope we will have the opportunity to welcome you again with a renewed image that should...

Penang Island, Malaysia
Reviewed 6 days ago NEW

I stayed at 11th floor club deluxe king room for 6 nights during my recent return visit of Ho Chi Minh, and also was my 2nd times staying there out of my 6 business trips there, the hotel and room are still very well maintained. Good job to management and maintenance departments for this highlight. Like others who have been...

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Helpful?
Thank Alven_Looi
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Alven Looi, We would like to give our sincere thank you to you for staying with us and appreciating the service and facilities we provided. Your feedback about the room has been noted and will be reviewed as how to enhance the room set up. Thank you once again for highlighting your concerns and we look forward to welcoming...

Germany
Reviewed 1 week ago

Bathrooms need to be renovated, noise level to certain sides in the rooms is tough... could do with better insulated windows. Overall you can tell the age of the rooms, there is a tendency of wet/sticky smell... Staff is super nice and helpful. Busy breakfast times can be challenging!

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Helpful?
Thank 990katrinb
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Katrinb, Thank you for sharing your experience on tripadvisor. I am happy to hear you were impressed by the attentive customer service. We appreciated your additional feedback regarding the smell and noise in the room you were assigned, please accept our apologies for the shortcoming and we meanwhile addressed this with the team for correct action. We hope to...

Mumbai (Bombay), India
Reviewed 1 week ago

The hotel is very well located having access to the market and park etc; The property is well managed, clean and provide comfort especially in the room. The staff at all levels is excellent. The service is given with SMILE.

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Thank anoop0710
Sydney, Australia
Reviewed 1 week ago

Hotel is spacious , grand foyer and dining. Lovely conference rooms, pool is one of the best in Saigon. Rooms are quiet and cosey. View across the park is peaceful. Wine tasting in the piano bar is a treat. I would highly recommend this Hotel

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Helpful?
Thank Cliff Neville C
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Cliff, Thank you for posting an excellent review on Tripadvisor. It makes us proud to read that our conference rooms, pool, bar and rooms to turn your stay into such a delightful experience. We appreciate your recommendation and look forward to welcoming you back soon. Best regards, David Wicker General Manager

Taipei, Taiwan
Reviewed 1 week ago

I had the 1bdr suite. It was nice but all night long there was music pounding that could be heard from the park side. It culminated with awful, aggressive psy trance at 6am. If it wasn't for that, and I don't know how the hotel allows this, it was a good stay

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Helpful?
Thank DominikoT
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear DominikoT, Thank you for providing us with your comments following your recent stay with us. We apologize about loud music of adjacent night club and the park side, we are continuously working with them to ensure noise and disruption to our guests is kept to a minimum. We sincerely hope that we will have another opportunity to welcome you...

Reviewed 2 weeks ago via mobile

Friendly polite staff. On occasion have to get to breakfast early as can get very busy. There is a good variety of western and eastern food. Free WiFi found no problems with it. Beware when going out at night as muggers on motor scooters can operating from around the area but like any major city be vigilant. On the whole...

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Helpful?
Thank Philip E
NWSGN, General Manager at New World Saigon Hotel, responded to this review

Dear Philip, Thank you for sharing your feedback here on tripadvisor. We are delighted to read that you had an overall great stay with us. We look forward to welcoming you back again soon. Best regards, David Wicker General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Parkview
Parkview
Cuisines: Seafood, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located within the vibrant business hub of District 1, with easy access to the famous Ben Thanh market and many landmarks, museums and cultural centers of Ho Chi Minh City, New World Saigon Hotel provides 533 spacious guestrooms and suites offering the perfect ambiance for both concentrated work and undisturbed relaxation. Just seven kilometers from Tan Son Nhat International Airport and steps away from the bus station, the hotel is located directly in the city center opposite the lush 23 September Park. The hotel's private limousine service offers a comfortable connection to the airport and all major attractions as well as the Saigon Exhibition and Convention Center (SECC). All guestrooms are equipped with broadband Internet access and plush bedding. If hotel guests wish an extra level of comfort and privacy they may choose the exclusive range of Residence Club Floor accommodation which includes complimentary buffet breakfast, afternoon tea, evening cocktails and hors d' oeuvres at the private Residence Club Lounge. Among the hotel's most distinctive restaurants is Dynasty which serves exquisitely prepared Chinese cuisine that is regarded as one of the finest in Ho Chi Minh City. Parkview and Saigon Bakery offer a relaxing view over the 23 September Park serving delicious lunch and dinner buffets including fresh seafood, international and Asian favorites or freshly brewed coffee and a great selection of home-made pastries. The Lounge features classic and modern cocktails with a wide range of wines and live music, while hotel guests will find Splash a relaxing oasis to unwind the day at the outdoor pool with fresh juices and exotic cocktails. If guests would like to escape the hustle and bustle of Ho Chi Minh City, they can visit The Spa on the second floor offering an extensive spa menu for both men and women integrating Swedish massage techniques and the healing therapeutic effect of aromatic essential oils with contemporary spa treatments. All spa services provide an effective treatment each tailored to the individual guest's needs.Since its opening, New World Saigon Hotel has been one of the premier meeting and event venues in Ho Chi Minh City. A highly experienced and supportive event team, excellent catering and first class facilities for every kind of social or business event make this hotel a popular choice for functions, exhibitions, product launches or conferences.The hotel offers three pillar-free ballrooms accommodating up to 486 people. All ballrooms are equipped with the latest audio-visual and presentation aids and can be divided into several smaller function or breakout rooms. In addition, four smaller meeting rooms are available for private workshops or meetings. ... more   less 

Additional Information about New World Saigon Hotel

Address: 76 Le Lai Street, District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: €91 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Saigon Hotel 5*
Number of rooms: 533
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Priceline, Asiatravel.com Holdings, Travelocity, Odigeo, Agoda, Ctrip TA and Hotels.com so you can book your New World Saigon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Ho Chi Minh City
#20 Spa Hotel in Ho Chi Minh City
#24 Luxury Hotel in Ho Chi Minh City
#29 Family Hotel in Ho Chi Minh City
#33 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from New World Saigon Hotel staff and other travellers.
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Questions? Get answers from New World Saigon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade required more $ for me”
 of 5 bubbles soe494, 8 Dec 2016 | Read review
“Definitely consider upgrading to the Club level.”
 of 5 bubbles ski4pow, 24 Nov 2016 | Read review
“stay on the park side”
 of 5 bubbles huffthepuff, 13 Nov 2016 | Read review
“Residence Club floors are Awesome”
 of 5 bubbles 677rogerd, 8 Nov 2016 | Read review
“High floor away from the noisy traffic.”
 of 5 bubbles JohnManchesterNorth, 4 Nov 2016 | Read review
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