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Grand Hotel Saigon

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Grand Hotel Saigon
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2,065 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
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Melton Mowbray, United Kingdom
Reviewed yesterday NEWvia mobile

Very grand building in central Saigon. Bedrooms and bathrooms furnished in an older style in keeping with the building. Smaller bedroom than most on our trip and the hotel felt a little pretentious. Staff were helpful Free wifi. Money changing facility

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Helpful?
Thank suzanneandpeter
Singapore, Singapore
Reviewed yesterday NEW

Service standard is still tops from front office and maintenance department. But can't say that for the WIFI service provided throughout the hotel. From room to lobby WIFI is poor. Fortunately the cable still works to enable work to be done via laptop. To call your property a 5 star establish but the WIFI at best is POOR says a...

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Helpful?
Thank Jeffyyc
Huntington
Reviewed 2 days ago NEW

The hotel is beautiful with an elegant lobby and very comfortable guest rooms. The rooftop bar provides great views of the city. It is centrally located near stores, restaurants and coffee shops (if you can get across the traffic clogged streets). An expansive breakfast is available featuring Western and Asian foods. The staff is eager to assist in any way...

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Helpful?
Thank AnnP55
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear AnnP55, Thank you so much for choosing Grand Hotel Saigon and sharing your review with other travelers on TripAdvisor. It is a great pleasure for all of us to hear that you thoroughly enjoyed your stay and the team was able to fulfill your expectations. We look forward to the opportunity of serving you in the future. Warm regards,...

Hereford, United Kingdom
Reviewed 2 days ago NEWvia mobile

There is no doubt that this is a 5* hotel. You are papered throughout your stay. All the staff are so welcoming and great you with a smile. Even the smaller rooms are well equipped with ample space and comforts. The view from the roof bar is truly spectacular. It cannot be missed.

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Helpful?
Thank 2012lali2008
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear 2012lali2008, Thank you for taking your time to provide such kind and valuable feedback following your recent stay. It's fantastic you enjoyed your stay at our Grand Hotel Saigon. Our team appreciate your kind comments and look forward to welcoming you back. Warm regards, Henry Tran Duty Manager

Norwich, United Kingdom
Reviewed 3 days ago NEW

Had the best stay in this wonderful hotel, rooms were exceptional, very large with all the necessary facilities. The pool bar and lounge was where we sat ate and drank it was very pleasant and relaxing, the staff speak very good Englidh, the poolside snacks were delicious.

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Helpful?
Thank suenorfolk444
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear suenorfolk444, Thank you for taking the time to write about your recent stay with us. We were pleased to hear that you enjoyed your stay and your positive experience at Grand Hotel Saigon. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback and will be sure to share your...

Royal Tunbridge Wells, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here for our last night in Vietnam. Fortunately we had already been to HCMC earlier in our trip and stayed in a different hotel for 3 nights. We chose this hotel due to a lack of knowledge of HCMC, and if I were to come again I definitely wouldn't stay here (nor recommend it) for a variety of...

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Helpful?
Thank Kim M
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Valued Guest, Thank you for choosing to stay and for also taking the time to share your experience at Grand Hotel Saigon. We were disheartened to learn of your disappointment with your experience at our hotel as we place great importance on our guests and always strive to exceed expectations. We do apologize for any inconvenience due to the...

Aldershot, United Kingdom
Reviewed 3 days ago NEW

We stayed for two nights here as part of Scenic Vietnam and Cambodia tour. What a fantastic hotel in a central location. Breakfast is an experience with so many choices. The day bar on the roof is a disappointing with slow service and food served colder that it should. Paying the bill was a bit frightening considering the costs at...

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Helpful?
Thank wbelgum
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear wbelgum, Thank you for choosing to stay at Grand Hotel Saigon. Our goal has always been to provide our guests with the best hospitality service. Your feedback is vital in ensuring the continual improvement and development of our services to ensure our guests satisfied. I have shared your feedback to our team and thank you for giving us the...

Budapest, Hungary
Reviewed 6 days ago NEW

Excellent hotel, almost really 5 star, which is rare in Vietnam.The rooms are spacious, the staff is helpful, and the breakfast is just luxurious. Make sure to include that in your room price. The river, the city center and most of the sites are just walking distance from the hotel. There is a nice view from the rooftop bar on...

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Helpful?
Thank bogric
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear bogric, Thank you for taking your time to provide such kind and valuable feedback following your recent stay. It's fantastic you enjoyed your stay at our Grand Hotel Saigon. Our team appreciate your kind comments and look forward to welcoming you back. Warm regards, Henry Tran Duty manager

Reviewed 1 week ago via mobile

We stayed at the hotel for three nights. The hotel is clean and well staffed, the service is generally okay, however it seems as though most of the time there are around 20 extra staff just standing around doing nothing. The hotel is in desperate need of a renovation, the lobby is sad with a small shop selling trinkets that...

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Helpful?
Thank Peter B
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Peter B, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are very pleased to hear of your experience with us, However, I am very sorry to learn that some facilities and services did not meet your expectation. Your feedback is vital in ensuring the continual improvement and development of our services...

Melbourne, Australia
Reviewed 1 week ago via mobile

We found this hotel a few years back and since, it has been renovated. It's in a great spot and the rooms are fine. The price is reasonable and the breakfast was good. We have been to Saigon many times but this is the hotel we always stay at.

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Helpful?
Thank Judy H
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Judy H, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are very pleased to hear of your experience with us. Please be assured your kind comments have certainly been well received by our team. Thank you once again for your wonderful feedback and we look forward to welcoming you back again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Hotel Saigon

Address: 8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: €111 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Saigon 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Grand Hotel Ho Chi Minh City
Grand Ho Chi Minh City
Grand Hotel Vietnam
Hotel Style:
#4 Casino Hotel in Ho Chi Minh City
#20 Romantic Hotel in Ho Chi Minh City
#22 Business Hotel in Ho Chi Minh City
#24 Spa Hotel in Ho Chi Minh City
#28 Luxury Hotel in Ho Chi Minh City
#35 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Saigon staff and other travellers.
22 questions
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See all questions (22)

Questions? Get answers from Grand Hotel Saigon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask if the WIFI is good.....probably the older rooms just by the pool will be better, not those rooms in the main building.”
 of 5 bubbles Jeffyyc, 26 Feb 2017 | Read review
“All rooms are good”
  • This is a typical room
 of 5 bubbles suenorfolk444, 24 Feb 2017 | Read review
“Any room above the fourth level”
 of 5 bubbles wbelgum, 24 Feb 2017 | Read review
“The higher the better.”
 of 5 bubbles bogric, 21 Feb 2017 | Read review
“Choose another hotel for th eprice..”
 of 5 bubbles SunnySalVerde, 18 Feb 2017 | Read review
5 of 5