I want to first give fully deserved credit to the nicest man in hospitality that I have ever encountered in staying in hotels in about 30 countries. His name is Taun. He is the officer Manager of a very capable staff, and runs his operation with pure magic. This is a beautiful hotel with wonderful staff I had a wonderful time in this hotel. I was so impressed that the lovely manager gave us an upgrade to a beautiful suite, all because a minor mistake. What made the experience so outstanding was not only the amenities, but the generosity of the staff that made our every need taken care of. The shower, bed, washelet, gourmet food,swimming pool, spa, sunna, massage therapists, and every possible amenity imaginable. I rarely make reviews but I want the public to know what a special place this is. Please don't hesitate to stay here and you will know what I am talking about!!! January 2023…
We loved our stay at the Nikko Saigon. We have stayed in a few different places around Vietnam and we always really love the Nikko. The location is good for us, the rooms are nice and clean. The staff are all fantastic. Mr Le Quang Hau, was great, he made sure we had everything that we needed, was friendly and always made sure we had what we needed.
This place is a must. The service was outstanding especially Le Quan Hau. The seafood buffet is one of the best places to have seafood. I would definitely come back to this hotel whenever I come back to Vietnam.
Wonderful hotel away from the crazy bustle near the city center. Took 15 minutes to get to the center near opera house. The staff was extremely friendly and accommodating. We had a Junior suite and it was very spacious. Ate our breakfasts at the lounge ( 24 th floor ?) and the views from there are Incredible. Food was excellent with plenty of choices including made to order hot items. Also had a light dinner in the lobby lounge one night and agin they didn’t disappoint. The sandwich was very fresh. We didn’t realize till check out that you had direct access from hotel to the adjacent mall. Nice little Perc if you wanted to visit the mall. Used the spa for massages and again it did not disappoint. A great massage for a decent price. Would defiantly recommend this property.
Nikko is definitely one of my favorite hotel in saigon. The location, the service, the accommodation and the staff was wonderful. A big shout out to Phong Nguyen and Bao Ngoc for their outstanding customer services. Both were exceptionally friendly and helpful. A huge big thank you to Phong Nguyen for going above and beyond helping us making our trip running smoothly every time. He is the reason why we keep coming back to Hotel Nikko Saigon. Thank you Phong for your Phenomenal services. We will come back to Nikko saigon again!!!!
Exceptional it was last time I visited and so it was this time around too . Wonderful facilities and quick working of it's staff makes you come back ...the only and a big downside they do not give you a room not withstanding your long flying ..the room is never ready before 2 p.m. or 1 p.m. if you press harder ...of course you can check in by paying full room rent at 7 a.m. as we arrived and were denied room . This crass commercialisation is good for hotel owners but not humane at all . Free airport transfer was punctual .
A lovely property facing beach. We were 16 of us staying here for two nights, 1st and 2nd December. A lovely efficient place with good restaurants and nice huge lobby. Extremely vast lobby and nice Large rooms. Very helpful staff. Excellent value for money. Highly recommended.
Excellent stay. Staff's command of English is limited though and the hotel shows some signs of wear, but apart from that, this is still a pleasant location to stay. Particularly liked that the pool / gym were not crwoded. Not in the super centre of HCM City but not noisy and and there is a small mall attached.
The staff makes the hotel. A bit by the book but they are available and with good peripheral sense . A non-scientific opinion , the good pandemic left the hallways and rooms a bit on the odor side . The gym and Spa will recover from less use .
I had a wonderful stay in mid-August 2022, and this review is for the 2 nights I stayed in the standard room, not for the all-you-can-eat buffet, although that was also excellent and the hotel can help you make reservations, if necessary. At this price point, much can be expected, and the hotel delivers. Staff was very helpful, the hotel was beautiful, the rooms were comfortable, WiFi worked, there was never any problems with lighting in the room or the hot water. I've stayed in luxury hotels in Japan, and this hotel was comparable in quality to those. Bathrobes, slippers and amenities were provided, and the television had international channels. There's always a taxi available at the front or one can be quickly called, either by phone or by smartphone app. If you can, ask for a room on a higher floor to enjoy the view of the city! Saigon can be a hot, dirty city, but this place makes it look lovely and is an oasis of calm. I would stay here again.…