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Oriental Suites Hotel & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$71*
Great Deal
US$72*
US$72*
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Oriental Suites Hotel & Spa
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1,630 Reviews from our TripAdvisor Community

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Showing 1,405: English reviews
Portland, Oregon
Reviewed 5 February 2017 via mobile

Great hotel right in the center of things. Like a little oasis in a sea of motor bikes. Lovely breakfast that features some asian/Vietnamese food as well as rolls and cheese. Can also order eggs and pancakes. Great way to start the day. Rooms were clean and well appointed. I would highly recommended it if you enjoy an adventure. Concierge...

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Thank Nick N
Reviewed 5 February 2017 via mobile

We arrived in a taxi in the centre of Hanoi , which was a bit daunting as the night market was on , on our road . As we got out of the taxi , 2 suited gentlemen came and got our luggage and we followed them to the hotel , when we got there we were offered drinks ,...

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Thank Adrian P
Reviewed 4 February 2017

The Oriental Suites provided a clean and comfortable place to stay. The service from the staff was exceptional! Location wise, I loved it as it is close to the lake, the main street food area and night markets. A definite recommendation to anyone that is visiting Hanoi and wants to stay in the Old Quarter.

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1Thank Vicky H
Reviewed 4 February 2017

Incredible service, probably the best part. It felt like they were constantly aware and taking notice of how to make things easier for their guests. As we were waiting for our taxi at check-out we were considering walking up the street to get coffee, the man at the front overheard us and said he could send someone to pick it...

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1Thank Amanda R
Reviewed 3 February 2017 via mobile

The Oriental Suites provided the best service I have ever had at a hotel. The staff were beyond expectations, extremely helpful and kind. The location is great, 1 minute walk to the gorgeous lake and 3 minute walk to the Main Street food area. The rooms are clean and the beds extremely comfortable. Couldn't say enough good things about our...

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Thank Sally S
London, United Kingdom
Reviewed 2 February 2017

A calm, friendly and clean hotel with space to relax, away from the hustle and bustle of the City. Great Spa, food and service. The staff some very good English and gave us great tips for out and about in Hanoi. I would stay here again.

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1Thank kategreenslade
Hong Kong, China
Reviewed 1 February 2017 via mobile

The hotel building is synonymous with the majority of buildings in Vietnam, not very wide but deep, don't be put off by first appearance. It is conveniently situated at the start of the old quarters and a stone throw away from the lake. All staff at the hotel were very friendly, helpful and informative. We booked what was supposed to...

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Thank mhardwick1
Reviewed 1 February 2017 via mobile

I would recommend this Hotel to anyone. The staff are all extremely kind and helpful. It is in the centre of the Old Quarter which makes exploring so much easier. I would definitely come back and book with them again. Love the rooms. Thanks guys!!

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1Thank Pierre d
Reviewed 1 February 2017 via mobile

Having just stayed at this hotel for 3 days, I actually signed up for TripAdvisor so that I could express my great thanks and pass on high recommendations for this hotel. The location is perfect as it's about a 1 minute walk to the lake which has great sunsets and delicious restaurants. We also booked 2 tours through the hotel...

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Thank Jonoh01
Lancashire, United Kingdom
Reviewed 31 January 2017 via mobile

Lovely hotel not in the best part of Hanoi, however, once you enter the hotel you completely forget about the outside We received an amazing welcome with drinks and traditional sweets and the excellent service carried on throughout the stay. The room was beautiful and everywhere was very clean

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Thank Marianne W

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Room Service
Official Description (provided by the hotel)
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here. ... more   less 

Additional Information about Oriental Suites Hotel & Spa

Address: 58 Hang Dao Street | Hoan Kiem District, Hanoi 00844, Vietnam (Formerly Serenade Hotel)
Region: Vietnam > Hanoi
Price Range: €51 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oriental Suites Hotel & Spa 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Serenade Hotel Hanoi
Hotel Style:
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#6 Luxury Hotel in Hanoi
#7 Family Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Oriental Suites Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were lucky to have a nice room with a small balcony,”
668mariannem, 28 Apr 2017 | Read review
“They have non-smoking floors :)”
KristinaL705, 27 Apr 2017 | Read review
“Very comfortable twin beds and quiet, traveled with my sister”
493bonnie, 27 Apr 2017 | Read review
“Probably best to avoid the rooms without an external window, although ours was fine.”
johnsorby, 25 Apr 2017 | Read review
“Perfect location between old quarter and lake/park”
Buzy_Alexandre, 24 Apr 2017 | Read review
5 of 5
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US$71* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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