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All reviewsnight marketold quarterhalong bayvietnamese coffeesister hoteljunior suitethe hotel staffwelcome drinkvisiting hanoihoan kiem lakeexcellent hoteloutstanding servicehotel is locatedthe location is perfecti highly recommend this hotelbusy streetstaff were so friendly
This hotel and it's staff were my first impression of Hanoi, and they certainly didn't let me down. The room was more than adequate in every sense, the spa was great, and the buffet breakfasts generous. Outside the front door, you walk straight into the...More
What was good:
Staff - Brilliant service. Very friendly. Always available. Best I've seen in Vietnam.
Rooms - Very nice rooms. As the pictures show.
Restaurant - Awesome breakfast, with plenty to choose from. Dinner and room service have great variety.
Airport transfer - Great...More
We stayed for 4 nights, 3 of them in the Royal Terrace Suite which was just amazing! The room was very spacious and nicely decorated. The large bathroom with a beautiful egg shaped tub was more very nice and clean. There was also a large...More
We had massages two days in a row, they were amazing with a great atmosphere. Lovely rooms and the hotel is kept very clean. Highly recommended. Very helpful reception staff were able to give information about the area.
I have had the pleasure of staying at this hotel twice in the past year. I spent two nights here in December 2016 and five nights here in November/December 2017. If you want to stay in the Old Quarter in Hanoi, this is the place....More
I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old... More
I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old city and your view would be over a busy market street.