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Oriental Suites Hotel & Spa

2,010 reviews
#25 of 606 Hotels in Hanoi
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Traveller (605)
Room & Suite (311)
Dining (67)
Overview
  • Excellent92%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“night market”(201 reviews)
“old quarter”(492 reviews)
“halong bay”(182 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Oriental Suites Hotel & Spa
Hotel packages
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Reviews (2,010)Write a Review
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All reviewsnight marketold quarterhalong bayvietnamese coffeesister hoteljunior suitethe hotel staffwelcome drinkvisiting hanoihoan kiem lakeexcellent hoteloutstanding servicehotel is locatedthe location is perfecti highly recommend this hotelbusy streetstaff were so friendly
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1 - 5 of 1,721 reviews
Reviewed yesterday

This hotel and it's staff were my first impression of Hanoi, and they certainly didn't let me down. The room was more than adequate in every sense, the spa was great, and the buffet breakfasts generous. Outside the front door, you walk straight into the...More

Thank David C
Reviewed 2 days ago via mobile

What was good: Staff - Brilliant service. Very friendly. Always available. Best I've seen in Vietnam. Rooms - Very nice rooms. As the pictures show. Restaurant - Awesome breakfast, with plenty to choose from. Dinner and room service have great variety. Airport transfer - Great...More

Thank Solutionj
Reviewed 6 days ago via mobile

We stayed for 4 nights, 3 of them in the Royal Terrace Suite which was just amazing! The room was very spacious and nicely decorated. The large bathroom with a beautiful egg shaped tub was more very nice and clean. There was also a large...More

1  Thank Robin J
Reviewed 1 week ago via mobile

We had massages two days in a row, they were amazing with a great atmosphere. Lovely rooms and the hotel is kept very clean. Highly recommended. Very helpful reception staff were able to give information about the area.

Thank H8545IBgeoffb
Reviewed 1 week ago via mobile

I have had the pleasure of staying at this hotel twice in the past year. I spent two nights here in December 2016 and five nights here in November/December 2017. If you want to stay in the Old Quarter in Hanoi, this is the place....More

Thank Mark C
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Breakfast included
Concierge
Things to do
Restaurant
Spa
Details
Price range
US$61 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#7 Family Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#12 Spa Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$61 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hanoi
#4 Romantic Hotel in Hanoi
#7 Family Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#12 Spa Hotel in Hanoi
Room types
Non-Smoking Rooms, Suites
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Traveller (605)
Room & Suite (311)
Dining (67)
Hotel & Grounds (407)
Bathroom (44)
Business Centre & Event Rooms (1)
Questions & Answers
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steelo10
25 November 2017|
Answer
Response from Radl85 | Reviewed this property |
i would recomend going in early november, the staff will help you regardless. Fantastic hotel.
0
Votes
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sarahlH6671ZY
5 October 2017|
AnswerShow all 8 answers
Response from Dot G | Reviewed this property |
I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old... More
0
Votes
sarahlH6671ZY
5 October 2017|
AnswerShow all 2 answers
Response from MattJJ_75 | Reviewed this property |
Definitely not every room has a balcony. Some rooms do not have windows at all. It will state that clearly though.
1
Vote
Room Tips
"7th floor away facing away from Hang Dao street"
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"room with window with view outside"
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"Some inside rooms have no windows but are extra quiet."
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"Rooms 501 and 601 are large and have large bathrooms. They face the front entrance and are quiet and night."
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