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Kangaroo Hotel

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1 room 2 adults 0 children
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Kangaroo Hotel
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399 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Weihai, China
Reviewed 1 week ago NEWvia mobile

Anna and Lucy the receptionists are simply the best. They know their job and they helped us in every way that they can. One thing that made us save some money is when they recommend the Open Bus( Hanoi- Phang na- Danang- Hue...etc.) just say where are your stops, pay the amount and no need to book the bus tickets...

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Thank GeRiza
Reviewed 1 week ago NEWvia mobile

We stayed here for 3 nights during our stay in Hanoi. The staff went far beyond what they needed to ensure our stay and transition to our next city was smooth. We were super impressed with our stay here and it was the cheapest place to stay which included a free breakfast each day.

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Thank Ben W
Reviewed 1 week ago via mobile

We had a really warm welcome at the Kangaroo hotel. The rooms are nice and tidy and especially Lucy the receptionist was wonderfull to us. Our luggage arrived 3 days after we landed in Hanoi and she did everything to help us. She called the airport every day and kept us posted. Great service with a big smile!! Misha &...

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Thank Kristel J
Hà Nội
Reviewed 1 week ago via mobile

I stayed there 4 nights, everything is fine. The room OK, breakfast is nice, location near số many famous places, special thing make this hostel best is staff. Anna is very helpful and so nice. She helped me so much, she provide everything l need. Thank you so much

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Thank Anika N
Reviewed 1 week ago via mobile

I stayed at the Kangaroo hostel for 4 days. The staff was very helpful especially Anna, she arranged trips and transport for me. The rooms in the hostel are clean, tidy and are inexpensive. If I visit Hanoi again I would definetely stay here again. Thanks to the staff for a great stay. Anna in particular thanks for your help!

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Thank Alay G
Reviewed 2 weeks ago via mobile

First of all, I have to say that the staff are very helpful, trustworthy and very friendly. Kudos to Lucy for being so nice and helpful 😊 and to Anna and to the others. They are the gem of this hotel. The room is clean and breakfast is nice (the coffee is very good!!) I have a very comfortable stay...

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Thank TravelingAdela
Reviewed 2 weeks ago

Enjoyed my 1 night here. Bed was comfy and large and the location is great. Staff was incredibly kind and helpful and I felt nothing but welcomed and relaxed. Included breakfast was good. Not a very social atmosphere, in case that is something you're looking for.

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Thank Jason H
Reviewed 2 weeks ago via mobile

We had a great time in Hanoi. We thank Lucy and Anna so much for being so nice with us and for their help for finding at the last minute a great cruise on Halong Bay ! We'll come back here with pleasure !

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Thank Iracêma T
Reviewed 2 weeks ago via mobile

Personal is kind, but unfortunatily absolutly unorganized, forgot bookings, orders etc., even I had confirmation by mail. Rooms are quite big, but noisy and dirty. Tours they offer are not like description, so better don't pay in advance.

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Thank Dimatrix777
Reviewed 2 weeks ago via mobile

I am stay here 2 nights and the staff help me so much. Lucy alway smile and friendly. She help.me looking for bus go to sapa. And she give me very good recomment about the vietnamese food. Breakfast good. I full with bread, egg and banana. Room clean and nice. So nice hostel. Thank you

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Thank Giang Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service

Additional Information about Kangaroo Hotel

Address: 71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: €13 - €29 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kangaroo Hotel 2*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Kangaroo Hotel staff and other travellers.
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Questions? Get answers from Kangaroo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would suggest requesting a room on floor 1 or 2 as the walk up to 4 with luggage is hard.”
 of 5 bubbles SarahCEdwards89, 19 Sep 2016 | Read review
“Ask for a window.”
 of 5 bubbles N663YCsarahf, 21 May 2016 | Read review
“404 is top room and fairly quiet but about a 7 flight walk up. Likely no need to stay that high to avoid street noise.”
 of 5 bubbles seandclay, 25 Mar 2016 | Read review
“Rooms with a view/ window would be better”
  • My little buddy on the bed :)
 of 5 bubbles Winnie-Alison, 5 Jan 2016 | Read review
“If you stay this hostel, better for you meet the owner, she is very nice and will give you better price ever.”
 of 5 bubbles husinpeng, 7 Nov 2015 | Read review
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