We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Hanoi Westlake

2,451 reviews
#75 of 607 Hotels in Hanoi
Save
Traveller (2405)
Room & Suite (721)
Dining (288)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“sunset bar”(255 reviews)
“main building”(129 reviews)
“west lake”(195 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from InterContinental Hanoi Westlake
Special Offer: Flash sale: up to 30% off
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$167.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "49372dfe4cf647c7b86101824f2ec5be", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":815139,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65714030],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":167,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"49372dfe4cf647c7b86101824f2ec5be","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":172,"lowestMetaPrice":167,"additionalPartner":false,"highestMetaPriceDisplay":172,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":172,"lowestMetaPrice":167,"highestMetaPriceDisplay":172,"hotelName":"InterContinental Hanoi Westlake","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ5MzcyZGZlNGNmNjQ3YzdiODYxMDE4MjRmMmVjNWJlIiwiQUlLIjoiZTIzMjUzYjNkN2E3NGVlYWFhMWQwZTdhMDQ1NzA0YjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$167", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65714030":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,451)Write a Review
There are newer reviews for InterContinental Hanoi Westlake
See the most recent reviews
Filter reviews
1,832 results
Traveller rating
1,030
564
153
53
32
Traveller type
Time of year
LanguageEnglish
More languages
1,030
564
153
53
32
Show reviews that mention
All reviewssunset barmain buildingwest lakesaigon restaurantthe club loungecafe du laclake viewpillow menuold quarterbeautiful hotela short taxi ridebreakfast buffetthe hustle and bustlefive star hotelupgraded to a suiterooms are largebusy city
FilterEnglish
Updating list...
571 - 575 of 1,832 reviews
Reviewed 29 January 2016

My wife and I stayed 3 nights at the Intercontinental Westlake and loved it. We had a room in one of the buildings built over the lake and had a beautiful view of downtown Hanoi. The room was spacious, well apponted, comfortable and the elegant...More

Thank ipollock
Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 2 February 2016

Dear ipollock, Thank you for your comment from your recent stay with us. We are happy that you and your wife enjoyed stay at our hotel. We look into all guest comments to make sure we always deliver the best service to our guests. We...More

Reviewed 23 January 2016 via mobile

People say Intercontinental Hanoi Westlake is dated, but I'm so in love with this place - peaceful and so relaxed. Have a cup of Dilmah and enjoy the atmosphere of Hanoi Winter on the lake, nothing is much better. Intercontinental Westlake is a bit away...More

Thank Mike N
Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 27 January 2016

Dear Mike N, We are very happy to know that you had a great stay with us and you enjoyed. We hope to see you back soon. Thank you Huong Nguyen QCI Manager

Reviewed 22 January 2016 via mobile

This is the most beautiful hotel I have ever been. The staff is friendly, the view is an amazing, the food is great. The hotel is far away from the noise in the city, but only 5 minutes away from the center ...100% value for...More

Thank Keren M
Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 27 January 2016

Dear Keren M, Thank you for your comment on TripAdvisor. We are very glad that you love the hotel and especially our staff. We will share your comment with the team to recognize their efforts to deliver great guest experience. We hope to welcome you...More

Reviewed 21 January 2016 via mobile

Stayed here recently as a married couple. We would have to say this is one of the best intercontinental 's we have stayed at. The service we received from every member on staff was exceptional. We dined at all of the restaurants and the food...More

Thank Greg_Sheree
Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 22 January 2016

Dear Greg_Sheree, It is great to receive positive feedback from our guests. Thank you for your great comments. InterContinental Hanoi Westlake doesnot offer the guests a surreal resort feeling in the middle of the busy Hanoi only with its uniquelocation, but also with its top-quality...More

Reviewed 21 January 2016 via mobile

Service with a smile award should definitely go to this hotel .. Right from the security staff to the check in staff all have a smile on their face .. This hotel definitely knows how to charm their guests .. Location of the hotel is...More

Thank preeti a
Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded 22 January 2016

Dear preeti a, Thank you for your comments from your recent stay at InterContinental Hanoi Westlake. I am very happy that you enjoyed stay with us and our team can make your great experience. Your compliment about our staff is really encouraging us very much....More

View more reviews
PreviousNext
1113114115116117367
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$111 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hanoi
#17 Luxury Hotel in Hanoi
#22 Family Hotel in Hanoi
#35 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hanoi
#17 Luxury Hotel in Hanoi
#22 Family Hotel in Hanoi
#35 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2405)
Room & Suite (721)
Dining (288)
Pool & Beach (97)
Amenities (52)
Family and Play Areas (23)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
TMicahT9
16 February 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
1
Vote
Gardendog
21 January 2018|
AnswerShow all 9 answers
Response from yunoos | Reviewed this property |
Yes the bathrooms do have
1
Vote
162RV_Traveler
12 November 2017|
Answer
Response from johndavewarren | Reviewed this property |
Yes
0
Votes
PreviousNext
12345611
Room Tips
"try to get high floor, lake view"
Read review
"High floor with lake view"
Read review
"Pay more for Club Lounge access to enjoy the wonderful services."
Read review
"Lake pavilion rooms are quiet and luxurious but not as atmospheric as hoped due to smog and muddy lake."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing