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InterContinental Hanoi Westlake

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Traveller (2639)
Room & Suite (758)
Dining (324)
Overview
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5 Tu Hoa street Tay Ho District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from InterContinental Hanoi Westlake
Special Offer:Member-exclusive Rate
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,615)
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1,946 results
Traveller rating
1,098
599
156
59
34
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LanguageEnglish
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1,098
599
156
59
34
Show reviews that mention
All reviews sunset bar main building west lake saigon restaurant cafe du lac the club lounge lake view pillow menu old quarter beautiful hotel a short taxi ride breakfast buffet the hustle and bustle five star hotel upgraded to a suite rooms are large busy city
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1 - 5 of 1,946 reviews
Reviewed yesterday

Well, The hotel is 100% very good. It has worldwide presence and name. Beautiful hotel which is lake side, and very good staff. The amazing thing is they have multi cousin restaurants inside, so after your day trip, you don't have to go anywhere. Just...More

Thank Renu D
Hotel's Favourite
Reviewed 25 September 2018

We decided to treat ourselves to staying here at the end of our 7 night trip to Hanoi. After staying in the hustle and bustle of the Old Quarter, it was nice to have some peace and quiet with no traffic noise! We booked an...More

Thank OliviaJoyce90
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 25 September 2018

Dear OliviaJoyce90, Thank you very much for your comment. I am glad you enjoyed the unique resort feel that InterContinental Hanoi Westlake provides – away from the hustle and bustle of Hanoi as well as our room and sumptuous breakfast. Thanks again for choosing InterContinental...More

Reviewed 2 days ago via mobile

Serenity ! Scenery and service makes up more than the location, which it could be advantageous if you prefer calm over hustle and bustle of old quarter . The breakfast spread is excellent and exhaustive !!

Thank MuditaAshteadUK
Reviewed 3 days ago via mobile

I would like to give 5 stars, but cant quite get there. The good: I actually liked the location and size of property. Its is quieter. I stayed in Old Quarter earlier in trip, and the second you stepped thru front doors you were IN...More

Thank 207traceyk
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 days ago

Dear 207traceyk, Thank you for your feedback on your recent stay with InterContinental Hanoi Westlake. We appreciate your positive and constructive feedback as it give us an opportunity to recognize and improve our services and product at our hotel. Our location is one of our...More

Reviewed 6 days ago

Already the drive from the airport to the hotel started with a "Wow" experience! The Club Manager Vanessa called to the car to welcome us and asked us for any special requirements. Upon arrival ushered through to the Club Lounge for check in and although...More

Thank JimmyMayer
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 days ago

Dear Jimmy Mayer, Thank you for choosing InterContinental Hanoi Westlake. Every guest is our reason to aim higher and provide the top service. I am glad you enjoyed your stay with us. I look forward to welcoming you back to our hotel in the future....More

View more reviews
About
Description
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the More honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
US$146 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
US$146 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (2,639)
Room & Suite (758)
Dining (324)
Pool & Beach (105)
Amenities (52)
Family and Play Areas (24)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
Walter E
1 October 2018|
AnswerShow all 2 answers
Response from sue m | Reviewed this property |
If you contact the hotel I am sure they would be able to assist you. Hope this helps.
0
Votes
ramezelderiny
17 March 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More
0
Votes
TMicahT9
16 February 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
1
Vote
Room Tips
"Upper Floor for good view"
JimmyMayer
1 week ago
Read review
"the interconnecting rooms overlooking the lake are wonderful"
lozzafoel
4 weeks ago
Read review
"any view of the downtown waterfront, try to time it with a full moon, amazing"
chriswX3916IO
2 Oct 2018
Read review
"Over Water Pavilion"
OliviaJoyce90
24 Sep 2018
Read review
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