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InterContinental Hanoi Westlake

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Traveller (2489)
Room & Suite (735)
Dining (293)
Overview
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“sunset bar”(260 reviews)
“main building”(131 reviews)
“west lake”(199 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,510)
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1,877 results
Traveller rating
1,063
573
153
55
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1,063
573
153
55
33
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All reviewssunset barmain buildingwest lakesaigon restaurantcafe du lacthe club loungelake viewpillow menuold quarterbeautiful hotela short taxi ridebreakfast buffetstar hotelthe hustle and bustleupgraded to a suiterooms are largebusy city
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1 - 5 of 1,877 reviews
Reviewed yesterday via mobile

Very nice hotel located on the west lake with very beautiful view. It's only 20 minutes away from the old quarter in Hanoi and 20 minutes away from the airport. Room was beautiful, well equipped and spacious. Breakfast was generous with a wide variety. Excellent...More

Thank Derek V
Hotel's Favourite
Reviewed 15 January 2018 via mobile

We thoroughly enjoyed our stay at the hotel. Everything was perfect from start to finish! We were picked up from the airport by a friendly lady with a big smile who assisted us with our luggage and showed us to our driver. Upon arrival we...More

2  Thank timvanhasselt
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 17 January 2018

Dear timvanhasselt, Thank you for recommending InterContinental Hanoi Westlake. At InterContinental Hanoi Westlake, we do our best to ensure the perfection is delivered to our guests from the moment we meet them until the moment of bidding farewell. Your comments really encourage me and my...More

Reviewed 2 days ago

Room is clean and quiet,staff are friendly and helpful . Location also beautiful and peaceful . Rooms over the water are wonderful. In the room baconly you can see sunset and sunrise. I definitely will stay next timeMore

Thank Ellachilingtsang
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded yesterday

Dear Ellachilingtsang, Thank you for choosing InterContinental Hanoi Westlake. It was a great pleasure to hear that our hotel has become a good part of your trip in Hanoi I look forward to welcoming you back in the near future. Kind regards, Trang Nguyen PA...More

Reviewed 6 days ago

We stayed in a lotus suite in the main building. Nice big room with a big spacious bathroom. They had a really nice pool area, however the water was quite cold, probably because of the time of year. Breakfast was so amazing, with lots of...More

Thank Camilla M
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 3 days ago

Dear Camilla M, Thank you so much for sharing your comments about your recent stay with us. It is a delight to know that our hotel becomes a memorable part of your experience in Hanoi. I look forward to welcoming you back to the hotel...More

Reviewed 1 week ago

Located quite far out from the centre. We had a suite over looking the lake - it was lovely. Clean, spacious, modern and sophisticated. Staff were polite. Breakfast was superb. I have no negatives, accept the weather could have been better!More

Thank Louise B
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 6 days ago

Dear Louise B, I am happy that we can meet your expectations. Our hotel has a unique location in the city which offers our guest an amazing beautiful panorama of the West Lake. Thank you for choosing InterContinental Hanoi Westlake. I am looking forward to...More

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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$118 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hanoi
#19 Luxury Hotel in Hanoi
#22 Family Hotel in Hanoi
#34 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hanoi
#19 Luxury Hotel in Hanoi
#22 Family Hotel in Hanoi
#34 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2489)
Room & Suite (735)
Dining (293)
Pool & Beach (101)
Amenities (52)
Family and Play Areas (24)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
ramezelderiny
17 March 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More
0
Votes
TMicahT9
16 February 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
1
Vote
Gardendog
21 January 2018|
AnswerShow all 9 answers
Response from yunoos | Reviewed this property |
Yes the bathrooms do have
1
Vote
Room Tips
"Paranorma view"
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"Request a lake view!"
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"Ask for lake view and a higher floor"
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"Get a room over the water for best views"
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