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InterContinental Hanoi Westlake

Traveller (2747)
Room & Suite (771)
Dining (335)
Overview
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5 Tu Hoa street Tay Ho District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from InterContinental Hanoi Westlake
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,650)
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1,970 results
Traveller rating
1,115
604
157
60
34
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LanguageEnglish
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1,115
604
157
60
34
Show reviews that mention
All reviews sunset bar main building west lake saigon restaurant cafe du lac the club lounge pillow menu lake view old quarter beautiful hotel a short taxi ride breakfast buffet the hustle and bustle five star hotel upgraded to a suite rooms are large busy city
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1 - 5 of 1,970 reviews
Reviewed yesterday

On the outskirts of the CBD, but yet no more than 15 minutes from the city centre. Situated on and beside the West Lake, nicely therapeutic. Service was great, as was the food in its restaurants - the beef noodles is a must. Great gym...More

Date of stay: April 2018
Thank Kevin4931
Reviewed yesterday via mobile

Loved everything about this place Great rooms, good service, fantastic food and great location. Great value for money and liked the fact that they had a reliable taxi firm based at the hotel. Only issue I would say is that due to paying deposit on...More

Date of stay: December 2018
Thank Passenger812927
Response from G_HotelManager_ICH, Người quản lý at InterContinental Hanoi WestlakeResponded yesterday

Dear Passenger812927, Thank you for your feedback from your recent stay with us. As the hotel was built on the West Lake, we create a “resort” life in the city for our guests to enjoy the beautiful and the peaceful of the place. We hope...More

Reviewed 2 days ago

I wanted a destination hotel to supplement my travel to Hanoi. By that, I meant a hotel that would not just be a place I would spend the night and have breakfast in the next morning. This hotel with its lake view and resort feel...More

Date of stay: November 2018
Thank Work_to_travel_fan
Response from G_HotelManager_ICH, Người quản lý at InterContinental Hanoi WestlakeResponded yesterday

Dear Work_to_travel_fan, Thank you for great comment for InterContinental Hanoi Westlake. It is a pleasure to have you staying with us. I am very happy to know that you have memorable experience at our hotel. We set high standards to ourselves as we believe our...More

Reviewed 3 days ago

This is a very beautiful hotel in the middle of a lake as the name suggest. This is the hotel to stay if you want to get away from the hustle and bustle of Hanoi. But it is away from the center of Hanoi and...More

Date of stay: December 2018
Thank Shahnawaz S
Response from G_HotelManager_ICH, Người quản lý at InterContinental Hanoi WestlakeResponded yesterday

Dear Shahnawaz S, Thank you so much for sharing your comments about your recent stay with us. It is a delight to know that our hotel becomes a memorable part of your experience in Hanoi. I look forward to welcoming you back to the hotel...More

Reviewed 1 week ago via mobile

My wife and I stayed for four nights; we were not impressed. The hotel is dated and in need of renovation. Noise, from local construction ion both sides of the hotel, is not oppressive, but annoying. The location is convenient, a short taxi ride from...More

Date of stay: January 2019
Thank mgiulieri
Response from G_HotelManager_ICH, Người quản lý at InterContinental Hanoi WestlakeResponded 1 week ago

Dear mgiulieri, Thank you for giving us your feedback. We always pay attention in all guest comments to make sure we can improve our service and meet guest needs. Our Club InterContinental is always highly recommended to our guest where you can enjoy your breakfast,...More

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About
Description
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the More honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
US$129 - US$272 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
US$129 - US$272 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (2,747)
Room & Suite (771)
Dining (335)
Pool & Beach (105)
Amenities (52)
Family and Play Areas (24)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
Walter E
1 October 2018|
AnswerShow all 2 answers
Response from 108suem | Reviewed this property |
If you contact the hotel I am sure they would be able to assist you. Hope this helps.
0
Votes
ramezelderiny
17 March 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More
0
Votes
TMicahT9
16 February 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
1
Vote
Room Tips
"Get the rooms at the lake and not the main building"
281shahnawazs
3 days ago
Read review
"Try to get a room above the lake- but I would not pay extra for it."
DruidGetafix
1 week ago
Read review
"Ask for a lake view room. It was very nice and relaxing, especially at sunset."
untdrum99
3 weeks ago
Read review
"Upper Floor for good view"
JimmyMayer
8 Nov 2018
Read review
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