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Essence Palace Hotel

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Traveller (417)
Room & Suite (229)
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Ratings and reviews
#30 of 625 Hotels in Hanoi
Travellers' Choice2018 Winner
  • Excellent91%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“old quarter”(361 reviews)
“halong bay”(129 reviews)
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What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
Private Balcony
Free Parking
3 Star Hotel
Essence Palace hotel is located on a quiet, central venue, just 2 minutes walk away to the Lake of Sword Restored. The famous Gia Ngu restaurant served authentic Vietnamese food while the travel desk can help you with all travel related services from airport transfers, flight ticket...
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Location and contact
No. 27-29, Gia Ngu Street, Hoan Kiem District, Hanoi 100000, Vietnam
Name/address in local language
Hotel website
3.9 km to Noibai Airport
581 restaurants are within a 0.5 km radius
0.3 km from Old Quarter
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,095)
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933 results
Traveller rating
867
59
6
1
0
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LanguageEnglish
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867
59
6
1
0
Show reviews that mention
All reviewsgia ngu restaurantold quarterhalong bayterrace suitesister hotelconnecting roomssmall balconyhotel restauranthoan kiem lakethe hustle and bustlemini baramazing staffstreet foodexcellent hotelthe hotel staffrose petalsstar service
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1 - 5 of 933 reviews
Reviewed today

Good location and great service. Hotel staff are very helpful. Rooms tend to be small which are expected in the old town. Rooms are comfortable and reasonably clean. We were allocated to our rooms (we booked 2 connecting rooms) towards the back of the hotel....More

Thank NinoNing
Hotel's Favourite
Reviewed 12 November 2017

Essence Palace: My home in Vietnam Every time I walk through the glass door at the Essence Palace I feel like I’m coming home. It is the tranquil balance to the exciting chaos of the old quarter in Hanoi. Seeing the smiling staff feels like...More

3  Thank Sebastian G
Management response:Responded 13 March 2018

Dear Sebastian G, With the best wishes from Essence Palace Hotel to you both! Thank you so much for taking time to write about us so touching. We are so delighted to hear that you found us as your second home away from home in...More

Reviewed 1 week ago

I just spent the past week with my 5 yo daughter at this property and the hotel was perfect! The location is ideal. The staff was incredibly helpful with scheduling excursions. The rooms were clean and well maintained. Breakfast was nice as well. We had...More

4  Thank Aaron P
Management response:Responded 6 days ago

Dear Aaron P, Thank you so much for your kind support on TripAdvisor.com! It is fantastic to hear that you and your daughter have had a perfect stay at our hotel within a week. We are so glad that you love the hotel room, the...More

Reviewed 2 weeks ago via mobile

Excellent budget hotel right in the heart of the action. Rooms were clean, a little small in the standard rooms but we were not in them enough for it to matter, the free breakfast was excellent and the staff were very attentive and polite. We...More

3  Thank RobInnocent
Management response:Responded 1 week ago

Dear RobInnocent, We highly appreciate your supportive review on TripAdvisor.com! Thank you so much for being a part of Essence Palace hotel. We are so proud of that our attentive team did create a memorable experience for your family. It is fantastic that you loved...More

Reviewed 2 weeks ago via mobile

My partner and I stayed here for 8 nights in June 2018. It was the best hotel we stayed at in the whole of Vietnam! We had the junior suite with a balcony. The room was so clean and nice. The bed was so so...More

3  Thank Sarah T
Management response:Responded 1 week ago

Dear Sarah T, Thank you so much for writing us an excellent review on TripAdvisor.com which is not only helpful for the world wide travelers but also a great encouragement for our hotel. It is so grateful that you found our hotel as the best...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$38 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$38 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (417)
Room & Suite (229)
Dining (57)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sarahlH6671ZY
5 October 2017|
AnswerShow all 5 answers
Response from Essence H | Property representative |
Hi, Thank you for your question. We have the Deluxe Balcony, Junior Suite Balcony, Suite Terrace room. Please visit our official website for more information or email us and that we can give you good... More
0
Votes
WorkingClass9
31 July 2017|
AnswerShow all 7 answers
Response from Essence H | Property representative |
Hi, We do not have swimming pool at this property where is being located in the middle of Hanoi Old Quarter. Regards,
1
Vote
my3girlsFlorida
12 May 2017|
AnswerShow all 2 answers
Response from Essence H | Property representative |
Hi my3girlsFlorida, Thank you for your question. Our both hotel Essence Palace and Essence Hanoi Hotel & Spa are located in the middle of the Hanoi Old Quarter where is about 05 mins to walk to the Hoan Kiem Lake. Please... More
0
Votes
Room Tips
"Rooms are quiet"
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"Get a room with a view!"
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"view of ROOM#72 is good"
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"I recommend spending a little more for Junior Suite - very spacious, luxurious bath and small balcony."
Read review
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