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Hanoi Romance Hotel

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#122 of 573 Hotels in Hanoi
Certificate of Excellence
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403 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 October 2016 via mobile

Hotel is fine, little expensive for what you get but the location is really perfect! We booked 2 days upfront and booked it extra for inbetween our trips! Easy fallout place to discover Hanoi. Did not book any trips in the hotel as they are a bit expensive

Helpful?
3 Thank Remco D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

All good and the staff very fantastic amazing services and i really like the surrounding and the location are center of attraction to the tourism and about the room simple and very clean and highly recommended keep up the good work

Helpful?
1 Thank Freddy M
ireland
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 September 2016

This was nice hotel to just relax in after a very long flight. We stayed for two nights. The staff are very helpful and friendly. The room was clean we went for a suite just for that added comfort after travelling and it was a nice size. Breakfast was just ok, it did the job but the selection was limited.... More 

Helpful?
2 Thank michelleGon
Romance B, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear sir/madam MichelleGon Thank you for taking time to share us your feedback that helps us learn about your stay to serve you better next time. I regret to hear that the scambles eggs at buffet breakfast in the second morning did not meet your expectations. I will pass your comments to our Chef for review and improvement. Once again... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016

Quiet and clean. The staff is fantastic, helpful and SUPER nice. Tasty breakfast. Central location. Everyone from the cleaning crew, to the bell boys and all the people at the reception were professional and happy to help.

Helpful?
1 Thank supertraveler2000
Romance B, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear Mr/Ms supertraveler2000 It is fantastic to hear that you had a wonderful holiday and we thank you for taking the time to share your experience on Tripadvisor. Thank you so much for choosing Hanoi Romance Boutique Hotel for your stay . We are looking forward to welcoming you to our Hanoi Romance Hotel soon Best Regards Ms Han More 

Jerusalem, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

The hotel location is very good in the center of the city but no to much noise . The staff is very nice and kind try to help in every problem. The room is little small but clean and comfortable. Breakfast is ok not something special.

Helpful?
Thank aviadk1936
Romance B, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear sir/madam Aviadk1936 Thank you so much for choosing our Hanoi Romance Boutique Hotel for your stay. How wonderful to read that you had a perfect stay with us . About the size of room, if you feel its quite small , please tell us . Next time when you come, we're very happy to free upgrade you to the... More 

swan hill
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2016 via mobile

Wonderful staff and great place to stay within good walking distance to sites, good breakfast variety on offer. Would stay there again. Rooms were lovely and clean every thing on offer for you all our group enjoyed there stay and would recommend to family and friends

Helpful?
2 Thank Kerri D
Romance B, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear Mr/ Ms Kerri D Thank you very much for your positive review! We are delighted to learn that you enjoyed our hotel rooms and facilities. Your generous feedback is truly appreciated and will be shared with the rest of our team. We assured you that we will continue to enhance our legendary standards as well as our personalized and... More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 September 2016 via mobile

We stayed here for one night before moving to another hotel to meet friends. This was the more budget of the 2 options and it was certainly excellent value. Great location in the heart of the old quarter. Down a little alleyway which gave good atmosphere. Staff were lovely. My only complaint is that there was no window in the... More 

Helpful?
1 Thank AbiCow
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 September 2016 via mobile

We booked from the airport not knowing what we were arriving too. We loved it. Fantastic place for the money and lovely staff!! We will be back for sure. Clean, tidy and all round a good experience. They helped take our bags to the hotel around the corner (we hadn't booked for the second night and they were fully booked... More 

Helpful?
2 Thank trippytravelleerr
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2016 via mobile

The Hotel is located in the heart of the Old Quarter, right between bia hoi corner and Lake Hoan Kiem. Still it is very quiet, as it is in a small alley with few traffic. The staff is very friendly and helpfull und let us leave our luggage there the whole Day after Check out, as we still had much... More 

Helpful?
1 Thank BenniG1
Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2016

This hotel is in a great location in the old quarter and within easy walking distance to all the main areas. Very helpful friendly staff speaking good English ,a special thanks to Sally who helped me and gave me good information when I requested help.Very clean and good proffesional attitude from all the staff.Great breakfast,Very clean,.After arriving back from a... More 

Helpful?
1 Thank donald h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Hanoi Romance Hotel is exquisite merge between western spirit and Hanoi culture. Strategically located right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. ... more   less 

Additional Information about Hanoi Romance Hotel

Address: 19 Trung Yen lane | Dinh Liet str, Hanoi 10000, Vietnam (Formerly Romance Boutique Hotel)
Region: Vietnam > Hanoi
Price Range: €24 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Romance Hotel 3*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Romance Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not too far from the lift, the wifi moderm is at the entrance of the lift.”
 of 5 bubbles Happy_ACE, 8 Nov 2016 | Read review
“"01" rooms are along the road side. You might want to request for "02" and above. (e.g. 102, or 202, or 302 etc.)”
 of 5 bubbles , 22 Oct 2016 | Read review
“Rooms on the south side are GOOD”
 of 5 bubbles freddym625, 6 Oct 2016 | Read review
“Upper floor. Non Smoking.”
 of 5 bubbles supertraveler2000, 27 Sep 2016 | Read review
“it seems all rooms have no view”
 of 5 bubbles Yunalee, 18 Sep 2016 | Read review
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