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Heart Hotel

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Traveller (70)
Room & Suite (42)
Pool & Beach (3)
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Overview
  • Excellent58%
  • Very good29%
  • Average10%
  • Poor1%
  • Terrible2%
Travellers talk about
“hoan kiem lake”(51 reviews)
“halong bay”(47 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Dry Cleaning
2 Star Hotel
All hotel details
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Reviews (294)
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229 results
Traveller rating
135
66
22
1
5
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LanguageEnglish
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135
66
22
1
5
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All reviewshoan kiem lakea lake view roomhalong bayold quarterexcellent locationphogreat tourbusy roadair conditionerfacing the streetspeak good englishwater puppetsday tourrooms are clean and comfortablebook toursairport picknice stay
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1 - 5 of 229 reviews
Reviewed 1 week ago via mobile

The Heart Hotel was recommended to me by a Vietnamese friend who frequents it. It is located in the middle of Old Quarter and therefore close to many excellent eating places, coffee shops, places to shop, Lake Hoan Kiem, etc. The rooms are clean and...More

Thank waynenish
Reviewed 4 weeks ago

The Heart Hotel is a few steps away from best attraction in Hanoi, Hoan Kiem Lake. I have stayed at this hotel many times. The staff is very friendly and has all the knowledge you need for a great trip in the area. Great morning...More

1  Thank John L
Reviewed 19 March 2018 via mobile

We arrived Vietnam-Hanoi and here at Heart Hotel we stayed for 3 nights! This is the perfect stay if you don't want to spend your money on expensive living! Nice,clean and charming! And the best of all: VERY nice staff!! The girl in the reception...More

2  Thank Thomas P
Reviewed 18 March 2018 via mobile

It's a budget hotel in a strategic location. Friendly staffs who speak good english, always greet you with a smile. We stayed in city view deluxe room and all facing the street, a bit noisy because our room is at the 2nd floor. The room...More

Thank CarolCCL
Reviewed 5 February 2018

This is my second stay with the HEART Hotel, and for me, I don’t need to look any further, this is the place I’ll stay on my visits to Hanoi. I LOVE this place, the staff is the same ones from last year, and I...More

Thank Kurtondarock
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
US$23 - US$40 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$23 - US$40 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (42)
Pool & Beach (3)
Questions & Answers
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FaeMarieS
2 January 2017|
AnswerShow all 7 answers
Response from Martin18_SK | Reviewed this property |
We took direct bus from the airport to the city centre (don`t remember a number) and it took around 30 min and costs 5000 VND. There are two bus stops near hotel (10 min walk). Bus finishes in front of Ga Ha noi railway... More
1
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Room Tips
"6th Floor Lake View is the best."
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"fare rates n very friendly rates"
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"Larger rooms are city view, rooms with lake view have a small balcony and are sunny."
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"Book thru the hotel website, staff answers emails.."
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