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Somerset Grand Hanoi

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Traveller (297)
Room & Suite (247)
Pool & Beach (41)
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Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(68 reviews)
“tennis courts”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (811)
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648 results
Traveller rating
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6
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LanguageEnglish
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334
237
63
8
6
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All reviewswashing machinebedroom apartmenttennis courtsfull kitchensupermarket downstairssmall supermarketgreat apartmentthe ground floordining tableold quarterliving areafamily stayhoa lo prisonmini martswimming poolquan an ngonlong stay
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1 - 5 of 648 reviews
Reviewed yesterday

Very clean and comfortable, fantastic service and friendly staff, we felt like VIP's was a highlight of our holiday. The location was a short walk away to the Hoan Kiem lake and the Old Quarter. Great selection at buffet breakfast.

Review collected in partnership with this hotel
Thank fieldview2018
Reviewed yesterday

Somerset Grand is located in close distant to everything in the old quarter we stayed in the 3 bedroom family with 6 people and it was perfect I would highly recommend this hotel Facilities are great with pool , gym ,tennis court and they provide...More

Review collected in partnership with this hotel
Thank omo31
Reviewed 5 days ago

When travelling with the family, we are always on the lookout for value. Somerset Grand offered this. The hotel is centrally located near the Old Quarter. We had a two bedroom apartment. with an ensuite, what a joy!!! Escape to be adults with a closed...More

1  Thank Easy229
Reviewed 6 days ago

After last September, we had a relaxing rest for three days in April. It's true that the facility is slightly outdated, but I knew that all the employees were genuinely committed to their customers. If you are traveling with your family Hanoi. It will be...More

Review collected in partnership with this hotel
1  Thank dong1056
Reviewed 1 week ago via mobile

Stayed here for 3 nights with my young family and had a great experience. The 2 bedroom apartment was clean, quiet and spacious. All the staff at the hotel were very friendly and helpful, especially Hiep in the restaurant who went out of her way...More

2  Thank Midge991
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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$106 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#35 Business Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Hanoi
#29 Luxury Hotel in Hanoi
#35 Business Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (297)
Room & Suite (247)
Pool & Beach (41)
Dining (21)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from Sou Yee Jessica T | Reviewed this property |
Sorry I didn’t know there is such service, I m sure u can ask google...
0
Votes
ssurenderkumars
24 March 2018|
AnswerShow all 2 answers
Response from tripster_aus | Reviewed this property |
As to early check-in - it will depend on whether they have a room ready and how busy they are. I have stayed a number of times and not infrequently the place is fully booked. If that is the case they will need to wait for a... More
1
Vote
ItsTheVibeItsTheMabo
23 February 2018|
AnswerShow all 3 answers
Response from Sou Yee Jessica T | Reviewed this property |
I see a pool in the Agoda website, pls email the hotel if the pool is still under renovations. I was there in the winter n was raining so I did not use the pool. 😃
0
Votes
Room Tips
"We stayed on the 18th floor which dimmed out most of the traffic noise. We asked for a renovated apartment..."
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"We were on the 4th floor and found that some of the windows were double glazed which cut some of the noise at..."
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"Higher floors have been recently rennovated - lower ones are a bit tired"
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"The area was quiet at night. Suggest you ask about cloths washing machine as this was handy to have in the..."
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