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The Hanoi Club Hotel & Lake Palais Residences

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Traveller (144)
Room & Suite (202)
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Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor2%
  • Terrible3%
Travellers talk about
“signature room”(11 reviews)
“tennis courts”(8 reviews)
“swimming pool”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from The Hanoi Club Hotel & Lake Palais Residences
Offers & Announcements: Special deal
Offers from The Hanoi Club Hotel & Lake Palais Residences
Offers & Announcements: Special deal
Reviews (301)
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248 results
Traveller rating
106
92
32
7
11
Traveller type
Time of year
LanguageEnglish
More languages
106
92
32
7
11
Show reviews that mention
All reviewssignature roomtennis courtsswimming poolgolf rangeold quarternice hotelhousekeeping staffha noibusiness tripother hotelsphohalong baygymfacilitiestaxipagodastreet
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1 - 5 of 248 reviews
Reviewed 4 days ago via mobile

My friend who lives in Hanoi, member of the club, booked a squash court for us to play here. I arrived at the sport centre reception telling them my friend has booked a court here. They told me I have to buy a ticket at...More

Thank Huy N
Hotel's Favourite
Reviewed 2 May 2018

My wife and I stayed here four nights (originally supposed to be five) and had a wonderful stay. The reason it was four nights is because AirAsia messed up a flight, so we missed our connection in Singapore. When I contacted the hotel to let...More

1  Thank wjkowalski
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 14 May 2018

Dear Mr. wjkowalski, It is so wonderful to see your beautiful review then We are very happy to know that all our services were satisfied you and it should be a motivation for us to provide best services to all our guests. We wish you...More

Reviewed 1 week ago via mobile

For the first time ever we decided to travel abroad to celebrate our wedding anniversary. And it truly exceeded our expectations. The place was quite clean when we checked in. The restaurant is quite small but very welcoming staffs and has a lot of unique...More

Thank lauravanduffel90
Reviewed 2 weeks ago via mobile

Very good location, easy to go down town (only about 10 min drive). For golf player, you can join a wonderful lake view driving range. Good size swimming pool for children to enjoy. There also has good gym facilities to keep fit. Will come back...More

Thank derek t
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 1 week ago

Dear Derektan, Thank you so much for taking time to review us. We are very happy to know that you had a pleasant stay with your family in our hotel. Your good feedback about our facilities is a chance for us to introduce them to...More

Reviewed 3 weeks ago via mobile

We had a lake view room. Room was absolutely awesome. Gorgeous modern bathroom with a fantastic bath tub. Staff were all very friendly and helpful. Situated away from the Old Quarter, peaceful and relaxing 😎More

1  Thank Sheila R
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Lake Palais ResidencesResponded 3 weeks ago

Dear Ms. Sheila, It is so grateful to see your wonderful review. Your feedback is our chance to introduce to all customers our new modern rooms with lake view. We are hapy to know that you was satisfied with the peaceful location and our serviced...More

View more reviews
About
Description
Situated on the banks of Hanoi's largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property ...More provides professional service in a relaxing atmosphere with a long list of facilities which include fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid's Club and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-together. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and kid-friendly, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Casino
,
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
130
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Also Known As
The Hanoi Club Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Business
,
Family
,
Romantic
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
130
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Also Known As
The Hanoi Club Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (144)
Room & Suite (202)
Pool & Beach (30)
Dining (20)
Amenities (51)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
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Questions & Answers
Ask a question
Marie T
8 January 2018|
AnswerShow all 2 answers
Response from HNCManager | Property representative |
Dear Marie, Thank you for contacting us. With reference to your inquiry, I would like to inform you that the normal check in time should be after 2pm, check out time before 12noon. it will based on our availability then we... More
1
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Room Tips
"views on the lake. Rooms on the 1st floor are noisy as they're on the same floor as the conference rooms"
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"Don't stay here, stay in Old District!"
Read review
"Get the one facing the lake."
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"Choose Lake View Room!"
Read review
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