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Lotte Hotel Hanoi

Traveller (1212)
Room & Suite (381)
Dining (109)
Overview
54 Lieu Giai, Cong Vi Ward, Ba Dinh District, Hanoi 100000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Reviews (1,484)
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935 results
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LanguageEnglish
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832
86
7
9
1
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All reviews club floor manager the club lounge tallest building dat nguyen red river indoor pool rooftop bar old quarter duty manager junior suite the ground floor business hotel business trip luxury hotel west lake city view excellent hotel
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1 - 5 of 935 reviews
Reviewed 2 days ago via mobile

It was our first visit to Hanoi and we very enjoyed our stay at the Lotte.Room is nice and clean with amazing view . The staffs are very friendly especially Dat Nguyen,My,Huong,Chi,Dat Pham,Kylie at the club lounge where we had breakfast.they are always ready to...More

Date of stay: December 2018
1  Thank 淑瑩 楊
Reviewed 3 days ago via mobile

When I arrived in Evian Spa, I was greeted by a very hospitable receptionist named Linh Trang which provided me a good advise for my first time here, later on, I have my massage with the therapist named Tam Loc who attended my needs perfectly...More

Date of stay: December 2018
1  Thank JNSG91
Reviewed 4 days ago via mobile

One of my friends advised me hotel lotte before coming to hanoi, ı am since 5 days in this hotel, everything is really perfect, the hotel has a very nice view, the spa and sauna are perfect, especially the restaurant, rgw room is always cleaned...More

Date of stay: December 2018
2  Thank kutbettin1
Reviewed 4 days ago via mobile

This is my 2nd time stay at Lotte Hanoi hotel this year. The Hotel is clean and furnishing is new. staffs are friendly and attentive. I had the junior suite which is big and works well for my family of 3. There are a few...More

Date of stay: October 2018
1  Thank Glowamanda
Reviewed 4 days ago via mobile

Evian spa is the best spa in Hanoi. I really appreciate their atmosphere. Special thanks to Linh Giang and Mai Hoa. 에비앙 호텔의 시설은 정말 깨끗하고 만족스럽습니다. 여행객들은 꼭 들러야할 필수 코스라도 느껴집니다. 하노이 시내 전경을 바라볼 수 있는 뷰도 또 하나의 장점입니다

Date of stay: December 2018
1  Thank Passenger814809
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Adult pool
Details
Price range
US$114 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$114 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Hanoi
#15 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (1,212)
Room & Suite (381)
Dining (109)
Pool & Beach (49)
Amenities (44)
Business Centre & Event Rooms (7)
Nearby
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Nearby AttractionsSee all 2,017 nearby attractions
Lotte Observation Deck
176 reviews
.02 km away
Hanoi Zoological Gardens
71 reviews
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Evian Spa at Lotte Hanoi Hotel
23 reviews
.02 km away
Genkiland Onsen and Spa
26 reviews
.24 km away
Questions & Answers
Ask a question
leemole67
12 September 2018|
Answer
Response from Management_Lotte | Property representative |
Dear Mr. Lee, Thank you for choosing to stay with Lotte Hotel Hanoi. For your question, we will be able to keep your suitcases in the hotel while you are in the trip to Halong. Please contact our Front Desk team directly... More
0
Votes
Google Translation
rzs852
9 March 2018|
Answer
Response from Management_Lotte | Property representative |
Dear Rio852, As an Expedia VIP Guest, you will receive the following benefits: - 10% discount on F&B service except for Tim Ho Wan, Room Service and alcoholic beverages. - 20% discount on Evian SPA HANOI Expedia VIP Guest... More
0
Votes
Google Translation
ckmom
11 December 2017|
Answer
Response from Management_Lotte | Property representative |
Dear ckmom, Our Concierge team can be reached at: concierge_hanoi at lotte. net In case you have any questions or comments, please let me know. With best regards, Lucy Bui Public Relations Manager Lotte Hotel Hanoi
0
Votes
Google Translation
Room Tips
"Clean and spacious"
K5380FPthomasp
5 days ago
Read review
"The higher up the better, away from the noisy streets and constant vehicle horns."
johnfO2388SR
5 days ago
Read review
"Club level is worth the added expense"
TBauernfeind8
3 weeks ago
Read review
"Choose a club for the lovely views and access to the club lounge and its excellent food."
GinWA
5 weeks ago
Read review
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