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Stars Hotel

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Traveller (14)
Room & Suite (4)
Dining (1)
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Overview
  • Excellent57%
  • Very good21%
  • Average8%
  • Poor5%
  • Terrible9%
Travellers talk about
“'sister' hotel”(2 reviews)
“halong bay”(20 reviews)
“old quarter”(23 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Pets Allowed
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (201)
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Traveller rating
85
33
12
11
17
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LanguageEnglish
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85
33
12
11
17
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All reviews'sister' hotelhalong bayold quarterroom was cleanair constaff was very friendly and helpfulquiet at nighta lovely staydouble bedbooking toursfree breakfasthoan kiem lakeeach morningnice breakfastlaundry serviceairport transferbalcony
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41 - 45 of 158 reviews
Reviewed 22 May 2016

according to the rating i expected better. the room was dark, but clean and otherwise ok. breakfast was quite simple, but coffee was good and i got a refill. location is very good, not far from anything in thr old townMore

Thank 1999traveler1999
Response from AnnaThu1990, Manager at Stars HotelResponded 25 June 2016

Dear Sir/Madam, Thank you so much for your stay at our hotel And thank you so much for your good comments about clean room and great location but not high rates We wil improve our room and our services much more better.If you come back...More

Reviewed 17 May 2016 via mobile

I was there for 3 nights and have good memories about this hotel, clean room, helpful staff and they clean my room everyday, breakfast with very good cafe, Ms Ana help me to book a day trip to Halong Bay and Bai Dinh - Trang...More

Thank kinh p
Response from AnnaThu1990, Manager at Stars HotelResponded 18 May 2016

Dear Sir/Madam, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site of Tripadvisor. Thank for recommending our good room,breakfast,super staff , value money and great quality...More

Reviewed 25 April 2016 via mobile

After receiving an email via booking.com off the lady that works here I was really excited to stay here. It seemed they were very attentive and customer focused at first offering to arrange a taxi from the airport. I explained we was coming in on...More

Thank Mikala T
Response from AnnaThu1990, Manager at Stars HotelResponded 10 May 2016

Dear Miki, Thank you so much for your stay at our hotel and sorry so much about our problem we aslo want to explain that you can understand us more.Because the hot water is not run out,we called a fixed man to repair it that...More

Reviewed 13 April 2016

The rooms were clean and large and really nice made. The included breakfast was awesome and delicious, the staff friendly and helpful. Really good price leisure and good for backpackers like us! But I think from time to time they should renovate some parts of...More

1  Thank Kendra M
Response from AnnaThu1990, Manager at Stars HotelResponded 9 May 2016

Dear sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment that super staff,good breakfast, good room Your review as an encouragement to us in keeping up our good work....More

Reviewed 29 March 2016 via mobile

We stayed 3 nights and we really enjoyed our trip at Stars hotel.The staff made our best trip.They are supper friendly and well-know.They showed us everything in hanoi.We checked in early without fee.The location is perfect that is 10 minutes to hoan kiem lake,5 minutes...More

Thank 495tianx
Response from AnnaThu1990, Manager at Stars HotelResponded 9 May 2016

Dear sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services,good location and great tour services Your review as an encouragement to us in keeping up...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$16 - US$33 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$16 - US$33 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (4)
Dining (1)
Questions & Answers
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MARTIN S
10 August 2014|
AnswerShow all 2 answers
Response from cerussell1 | Reviewed this property |
I stayed in two different rooms whilst there and they were both different sizes. I think there were three or four floors and the first time I stayed in the top back room. This didn't have a balcony and was smaller than the... More
0
Votes
Room Tips
"ask Ana anything she will tell you)))"
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"No elevator but quieter floors higher up"
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"Room 403. It has a small outside courtyard with shrine"
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"If I were you I would choose a room situated on the street, because there's a beautiful view."
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