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Icon 36 Hotel & Residence

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Icon 36 Hotel & Residence
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219 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Liverpool, United Kingdom
Reviewed 19 October 2015

We stayed here for 3 nights and our room was street facing but there was a large tree blocking our view. The staff cannot do enough for you. The man on reception looked like Gok Wan .wwe booked 2 trips with Heon at reception she went out of her way to make sure we were totally happy. The room was...

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Helpful?
Thank Pauline J
VAN HIEN P, Manager at Icon 36 Hotel & Residence, responded to this review

Dear.Pauline J Please allow me to take this opportunity to thank you for staying at Icon 36 Hotel and also for spending time to share your impressions about our hotel with other TripAdvisor members. Once again, thank you for your kind words and hope to welcome you back someday soon. Best wishes. Mr.Tom

Brisbane, Australia
Reviewed 16 October 2015

Mr Tom ,Miss Kelly and Miss Leigh were standouts ! Miss Kelly took us on a mini tour of Hanoi followed by great food , had us laughing the whole time ! Mr Tom and the team were there for anything we needed , I wanted a sd card for my camera and before I knew it I was on...

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Thank Nick C
Dublin, Ireland
Reviewed 15 October 2015

We chose Icon 36 as we wanted to be in the Old Quarter. However, the hotel itself is very contemporary and the staff most welcoming, especially Kelly, the receptionist. Great value and a lovely breakfast. When we had finished our tour of Vietnam, we returned to the Icon 36 and received a great welcome. Highly recommended.

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Thank Antoine6195
Melbourne, Australia
Reviewed 13 October 2015 via mobile

Icon 36 is a very clean and ideally located property in the old quarter of Hanoi. The rooms are sufficiently spaced and boast a reasonable sized bathroom. The staff were very friendly and helpful. They offer day trips and tours out of the hotel. We arranged a tour to Cat Ba island with them and I don't have a bad...

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Thank AdamC2310
Batemans Bay, Australia
Reviewed 29 September 2015

My sisters and I stayed here when we recently visited Vietnam. Everything about this hotel was brilliant. Tom helped us with booking tours, he was available everyday, all day. Thuy was amazing, he helped with everything from somewhere to eat to finding me the cheapest cigarettes lol. All his assistance was provided quickly and efficiently. Ms Kelley and Lea, on...

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Thank Junine65
Chiang Mai, Thailand
Reviewed 27 September 2015

We booked a Superior Double and upon our arrival, were told they would upgrade us to a room with a view at no extra charge. This was so wonderful as we had had a pretty rough day. Our plane to Hanoi had been delayed and we arrived very tired and hungry. Our room was clean, and cosy, with a desk...

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1Thank armandapanda
Melbourne, Australia
Reviewed 24 September 2015

This is a great little hotel and I was very impressed with how clean the rooms were. All the staff are super friendly and so helpful. I had a balcony room on the 5th floor and it was a great size. The balcony was only small and no furniture, but I loved sitting outside and watching the street activity. Inside...

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Thank Sandra S
Reviewed 21 September 2015 via mobile

I was traveling with my sisters and was so happy with our accommodation. The staff were amazing. They all did anything they could to help us have an amazing holiday. Tom organized all of our tours and they were incredible. Kelly helped us locate a tailor to get dresses made and even accompanied us to interpret and to make sure...

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Thank Caritta N
Reviewed 21 September 2015 via mobile

We had a fantastic time staying at Icon 36. 1. Thuy made sure all of our luggage and any assistance was provided fast to us in our room and outside the hotel. 2. Ms Kelly and Ms Lea on the main desk helped us with getting some fantastic clothes tailored, as well as providing great advice about places to visit...

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Thank Tina S
Reviewed 20 September 2015 via mobile

I have stayed in Icon 36 hotel with a friend and have had an amazing time. The hotel is located in the Old Quarter and within walking distance from the centre and it's highlights. The rooms are clean and spacious, perfect for a stay of a few days or more! The hotel also provides pick-up service from the airport for a...

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Thank Daniel d

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
ICON 36 HOTEL & RESIDENCE is located at the heart of Hanoi in Bat Su. On one of the quietest streets in the Hanoi old quarter, a helpful and multilingual staff is on hand to assist you with anything you need. ICON 36 HOTEL & RESIDENCE is a nice blend of modern and traditional architecture with windows looking out onto the street and filling yours eyes with the sights of the Vietnam. ... more   less 

Additional Information about Icon 36 Hotel & Residence

Address: 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Price Range: €24 - €37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icon 36 Hotel & Residence 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HostelWorld, Orbitz, Booking.com, Priceline, Agoda, Travelocity and Asiatravel.com Holdings so you can book your Icon 36 Hotel & Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
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Questions & Answers

Here's what travellers have asked, with answers from Icon 36 Hotel & Residence staff and other travellers.
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Questions? Get answers from Icon 36 Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors (700) are quiet”
 of 5 bubbles backyardbbq, 17 Aug 2016 | Read review
“Try to book rooms at the rear of the floor to avoid noises from the street”
 of 5 bubbles captekteoh, 17 May 2016 | Read review
“Keep a hotel card with you so if you get lost you can find your way back.”
 of 5 bubbles TheAngryTraveler, 20 Mar 2016 | Read review
“Stay on the upper floors”
 of 5 bubbles F7057KQcarolynb, 23 Feb 2016 | Read review
“Only the rooms in front (with balconies) offer any play space for small children.”
 of 5 bubbles nworbd, 9 Jan 2016 | Read review
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