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Our stay at La Selva was fantastic from start to finish. The location is ideal. The front desk staff were incredibly helpful and assisted us with spa bookings, train bookings, and learning about various sites and museums to see when we were in Hanoi. The...More
The staff here are your definition of above and beyond!!!!
The service I’ve had here has been better than I’ve had in 5 star hotels in Melbourne or Sydney.
They noticed on my passport that it was my birthday whilst I was here and The...More
This hotel is well positioned (close to the water temple) and the hotel itself is great - such excellent interesting features. It was also well located and the hotel staff were very helpful (they found me a yoga class and told me i could walk...More
Loved our stay here the staff were incredibly helpful and accommodating. They'd spotted we were on our honeymoon and upgraded us as a surprise. The rooms were clean, cool and modern. They gave us welcome drinks, unlimited water, and even a going away gift!
The staff was incredibly helpful and accommodating. The rooms were super clean and nice and It is a very cute hotel in general that i would highly recommend to any friends. They gave us welcome drinks, unlimited water, and even a going away gift! They...More
I found the area of Hanoi where the hotel is very safe. The only problem is the number of scooters on the street. You really have to be careful when you cross the street. The Hotel will make the arrangement for Ha... More
I found the area of Hanoi where the hotel is very safe. The only problem is the number of scooters on the street. You really have to be careful when you cross the street. The Hotel will make the arrangement for Ha Long Bay for as many days as you would like.They will also arrange the trip back to the airport for $18 US dollars. There are also plenty of travel agencies near by. I choose the Hotel instead to avoid a possible miscommunication with the travel agency. I found English not to be a major problem any where in Hanoi. Make sure to visit the prison where John McCain was held. That will convince you and everyone that he is a real hero.