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Hong Ngoc Dynastie Hotel

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#138 of 573 Hotels in Hanoi
Certificate of Excellence
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328 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Reviewed 3 weeks ago

The best thing about the Hong Ngoc is the staff, who are helpful and cheerful all of the time. The hotel itself is clean where it counts and the rooms are spacious. Breakfast was plentiful and there was a good choice, both Western and Asian. Unfortunately there is construction going on both inside and outside the hotel, and although we...

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Helpful?
Thank Glenis L
Hongngochotelgroups, Manager at Hong Ngoc Dynastie Hotel, responded to this review

Dear Glenis L, Thank you for taking the time to tell us about your experience at the Hong Ngoc Dynastie Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hong Ngoc Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Nottingham
Reviewed 4 weeks ago via mobile

Started our trip with this hotel. Staff were very friendly and helpful. Hotel was clean and tidy and rooms had good facilities. Hotel had WiFi throughout. It was well places for local shops and restaurants. We had breakfast at the hotel. This was traditional along with other more continental items for European guests. We also made use of a day...

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Helpful?
Thank colins5286
Hongngochotelgroups, Manager at Hong Ngoc Dynastie Hotel, responded to this review

Dear colins5286, We very much appreciate your comments regarding your stay at Hong Ngoc Dynatie Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 29 October 2016 via mobile

My sister and I are traveling in Vietnam for 2 weeks. We stayed at Hong Ngoc Dynastie 2 nights on the 26/10 and again on the 28/10 as part of an intrepid tour. Very nice cosy Boutique style hotel. The rooms are small compared to western style hotels but comfortable with everything you need. We particularly liked the lovely details...

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Helpful?
Thank Josie K
Hongngochotelgroups, Manager at Hong Ngoc Dynastie Hotel, responded to this review

Dear Josie K, Thanks for taking the time to tell Trip Advisor readers how good is our hotel and the decoration of the rooms. We are happy to hear that you found the breakfast in our hotel was good and our staffs are very friendly. We look forward to sharing your positive feedback with the hotel team. We hope we...

Brisbane, Queensland, Australia
Reviewed 27 September 2016

The hotel was very comfortable, a home away from home. All the staff were very friendly and went out of their way to make my stay comfortable, relaxing and hassle free. The staff spoke good English. The rooms were great. Breakfast was great as there was such a selection dependent on where you were from and what you wanted. Will...

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Helpful?
1Thank Louise C
Hongngochotelgroups, Sales & Reservation Dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for your feedback We hope you had a wonderful trip in Vietnam Welcome you back to our hotel in a nearest day Thanks & Best regards Ms Dao Thi Thuong Sales & Reservation Department

Szczecin, Poland
Reviewed 25 September 2016

Hi, my girlfriend and I spent 4 nights at this hotel in September 2016. It really is a very nice hotel. We stayed in a deluxe room and it was both cozy and spacious. The prices are good, not too expensive. They have young staff so we could notice some of them were somewhat unexperienced, e.g. one of the staff...

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Helpful?
Thank Audun K
Hongngochotelgroups, Sales & Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for speding your time in writing feedback We hope you have a good weekend Thanks & Best Regards Ms Dao Thi Thuong

Singapore, Singapore
Reviewed 23 September 2016 via mobile

If you are looking for a good meal - take a walk to the Rice bistro on 34 Hang Manh, Hong ngoc dynastie hotel, Hanoi. Excellant food, good service, staff who can communicate well in English and a unique and great tasting food. Check out the chicken with tumeric and lemon grass.

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Helpful?
Thank JayakumariKM
Hongngochotelgroups, Sales & Reservation Dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you very much for your feedback We hope next time you come, we will have more delicous dishes to serve you Have a nice weekend Ms Dao Thi Thuong

Reviewed 23 September 2016 via mobile

This is a very nice hotel to have a 3-star rating. We had a deluxe room which was spacious and modern. The lobby and restaurant are newly renovated and look fantastic. The young staff were superfriendly, very helpful and responded quickly on room service and laundry. The hotel has a perfect location in the old quarter close to everything. I...

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Helpful?
Thank Andrea J
Hongngochotelgroups, Sales & Reservation Dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for your feedback and your comments Have a nice day Ms Dao Thi Thuong

Reviewed 12 September 2016 via mobile

I stayed in this hotel in July was lovely stayed for 2 nights. The rooms we're clean linen was changed and staff we're friendly I had no problems at this hotel what so ever. I would recommend this hotel to anyone solo, couples or groups.

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Helpful?
Thank Faye H
Hongngochotelgroups, Sales & Reservation Dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for choosing Hong Ngoc Dynastie Hotel for your stay and your feedback We hope you have a wonderful trip and a nice week Thanks & Best Regards Ms Dao Thi Thuong

Reviewed 8 September 2016 via mobile

There's really not much more to say than "I am happy that me and my bro chose this hotel". It is located is in the old quarter in hanoi, thus it is close to a lot of sights, shops, restaurants, ... whatever u r looking 4 really. The staff is exceptionally friendly and always ready to help if u have...

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Helpful?
Thank Anton H
Hongngochotelgroups, Sales & Reservation Dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for writing feedback We appriciate your comment to introduce our hotel to other people Welcome back to Hong Ngoc Dynastie Hotel when you have chance to come to Hanoi again Thanks & Best Regards Ms Dao Thi Thuong

Manchester, United Kingdom
Reviewed 7 September 2016 via mobile

This hotel was the last stop on my Contiki trip around Vietnam. The hotel was super efficient and the staff extremely helpful. The rooms were clean & comfortable with big walk in showers in the bathroom. The hotel was conveniently located only five minutes walk from the central lake. The breakfast was the usual buffet style, nothing fancy but nothing...

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Helpful?
Thank TheGChild
Hongngochotelgroups, Sales & Reservation dept at Hong Ngoc Dynastie Hotel, responded to this review

Dear guest, Thank you very much for your feedback We will try our best to make our service better and better Have a weekend Thanks & Best Regards Ms Dao Thi Thuong

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Bienvennue a Hong Ngoc Dynastie! Established in 1994, Hong Ngoc Dynastie was the first hotel of the Hong Ngoc hotels group and has quickly become one of the veritable icons in the local hospitality industry. Its prominent location on one of the 36 famous old streets – ‘Hang Manh’ (used to make and sell bamboo curtains), set a mere ten minutes from both Hoan Kiem lake and the Hanoi Opera House, makes it the preferred hotel of choice for many. With an enchanting Indochine concept, our hotel is where you can enjoy an exclusive experience of the old Hanoian lifestyle – a flashback of an historical period: late Nguyen Dynasty and early French protectorate. Boasting some 50 lavish guest rooms, each a harmonious blend of Vietnamese traditional architecture and modern facilities, they are equipped with comprehensive amenities and a panoramic view of the city. Bringing out the shopaholic in you, Hong Ngoc Dynastie is conveniently located near the bustling Hang Bong and Hang Dao Street, famous with myriad of shopping and entertainment complexes, in close proximity to the largest night market. Otherwise, invigorate your body, mind and soul with our indoor facilities including a business center, a fitness and spa center, steam and sauna room... A smorgasbord of food and beverage offerings is available throughout the hotel. With style and our excellent service we promise relaxation in discreet luxury. ... more   less 

Additional Information about Hong Ngoc Dynastie Hotel

Address: 29 - 30 - 34 Hang Manh Street | Old Quarter, Hanoi 10000, Vietnam (Formerly Hong Ngoc 1 Hotel)
Region: Vietnam > Hanoi
Price Range: €36 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hong Ngoc Dynastie Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Hong Ngoc 1 Hanoi
Hotel Hong Ngoc 1
Hotel Style:
#54 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hong Ngoc Dynastie Hotel staff and other travellers.
2 questions
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London, United Kingdom
Adelaide, Australia

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Questions? Get answers from Hong Ngoc Dynastie Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the deluxe room if you can, the regular ones are a bit small”
 of 5 bubbles 381audunk, 24 Sep 2016 | Read review
“Room 206 is very noisy with loud conversations at the desk or from the street funnel up to it.”
 of 5 bubbles quinde42, 29 Jul 2016 | Read review
“We liked facing the street to look out at life on the streets.”
 of 5 bubbles Greygal08, 29 Jun 2016 | Read review
“Ask for a suite upgrade.”
 of 5 bubbles stormer69, 28 May 2016 | Read review
“Request a room on the side of the road where the main reception is”
 of 5 bubbles kat1301aus, 10 May 2016 | Read review
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