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Hilton Garden Inn Hanoi

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#80 of 576 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Hanoi
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437 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Houston, Texas
Reviewed 2 days ago NEWvia mobile

I have stayed at this hotel numerous times and keep coming back. The longest I stayed was 2 weeks and found the hotel peaceful and comfortable after a long day at work. The staff are wonderful and the room service is excellent. Great location. Very quiet. I highly recommend!

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Helpful?
Thank TiVo2014
Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

This is a great hotel with impeccable service, great people and good breakfast. The hotel staff takes great care of you, offers great tours and advice! Just a bit far from the old city but within walking distance! Which I enjoyed so it's more quiet. I highly recommend the viatnamese restaurant down the street. We kept going back! Well done...

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1Thank Total-2013
About Hotel's Favourite Review
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Total-2013 Great feedback, thank you We are looking forward to welcoming you back Kind regards Andrew

Las Vegas, Nevada
Reviewed 4 days ago NEW

I booked this hotel because of price and location, but would come back because of the people. Every staff member we encountered was very helpful and attentive. The breakfast was complimentary due to my Diamond status, but i would have graciously paid for the quality I received. Location is just outside the Old Quarter, but still only about a 3...

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Thank Danny S
London, United Kingdom
Reviewed 6 days ago NEW

There are plenty of hotel options when it comes to this city, but if you are not after boutiques, then this hotel may be just right for you. Being a mid-level property in the hilton brand, it offers everything you expect - no more, no less. Location is just right in my opinion. Close enough to get to the old...

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Thank cachecacher
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear cachecacher Thank you for your feedback, very informative. Kind regards Andrew

Melbourne, Australia
Reviewed 6 days ago NEW

I just stayed one night. Perfect hotel. Got an upgrade to a Suite, breakfast was delicious...from noodle to congee, from fruit to french cheese...just perfect. They started to do pavement/construction work late at night. Some guests were furious, but on the 10th floor no noise of it. Try to get a higher floor. Wifi was very fast, TVs huge and...

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Thank DRLuxury
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear DRLuxury Great feedback, thank you. Unfortunately we cannot control, the pavement works, it is not our project!!! should be over soon Kind regards Andrew

Reviewed 1 week ago

We stayed here for six nights, using points. We were pleased to find the room was more spacious than we expected, and very clean and comfortable. The breakfast was the best Hilton Garden Inn breakfast we've had, and we did not tire of the selection over our stay. The breakfast staff were efficient and nice. The location was fairly good;...

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Helpful?
Thank pagesixtyone
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear pagesixtyone Awesome feedback, thank you. I will share with the team, they will be thrilled Kind regards Andrew

Draper, United States
Reviewed 2 weeks ago

Stayed 3 nights. Location of hotel very can. can walk to some area of interest. Taxis are very cheap in Hanoi if you want to venture very far. Staff was always willing to help. As a Hilton Gold member we were given an upgrade to a 2 room suite. Very nice room. Ice machines on even numbered floors. Breakfast buffet...

Review collected in partnership with Hilton Garden Inn
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1Thank Jay N
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear Jay N Thank you for a great review and for mentioning our superb location Kind regards Andrew

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Spent 5 nights at the HGI on a points redemption. It's located just outside the old town/ lake area with a 10 mins walk to the Metropole. Saying that there's a number of cheap yet excellent places to eat in the vicinity including the Bun Cha place that Obama ate at with Anthony Bourdain. Rooms are a decent size, as...

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Thank fearsomepuppy
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear fearsomepuppy Thank you for a nice review. I was pleased to read you enjoyed your stay and that you think we are a good choice of hotel to stay at Kind regards Andrew

Dublin, United States
Reviewed 3 weeks ago

Nearly two weeks at the Hilton Garden Inn. Nice quiet stay with a fitness center which was small but met needs. Nice selection of breakfast items. Location away from the busy shopping areas so it was less congested and quiet.

Review collected in partnership with Hilton Garden Inn
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Thank erniedp
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear erniedp Great review, thank you. Kind regards Andrew

Reviewed 3 weeks ago

Large room and bathroom - with all facilities (iron board, kettle, coffee/tea set...). Very clean and tidy. Nice breakfast . Very convenient location: walking distance from the center of Hanoi and old quarter. Very affordable pricing, To recommend.

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Thank sophie G
Andrew N, General Manager at Hilton Garden Inn Hanoi, responded to this review

Dear sophie G Thank you for a nice review and for the recommendation Kind regards Andrew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the centre of Hanoi City. Minutes from Hanoi Opera House, Old Quarter and many tourist attractions. ... more   less 

Additional Information about Hilton Garden Inn Hanoi

Address: 20 Phan Chu Trinh, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €56 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Hanoi 4*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#17 Business Hotel in Hanoi
#24 Luxury Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hanoi staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay for a while, note that a free laundry machine and dryer are available on the 9th floor -- just buy some detergent.”
 of 5 bubbles WWDC11, 19 Dec 2016 | Read review
“All are good”
 of 5 bubbles cklonowski, 10 Dec 2016 | Read review
“Ask for a high floor room”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“High floor for excellent view of the city”
 of 5 bubbles Tikilounge_SEA, 10 Nov 2016 | Read review
“If you are a smoker ask for a room with a balcony...”
 of 5 bubbles 714astrids, 28 Oct 2016 | Read review
5 of 5