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Hanoi Friends Inn

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Hanoi Friends Inn
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69 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

We arranged an airport pickup from Hanoi airport which didn't cost much at all. The staff there were really welcoming and offered us a drink as soon as we checked in, and carried our bags up to our room. We got there late and they gave us information on where we could still get food, and also a map of... More 

Helpful?
Thank Paige O
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

My girlfriend and I stayed here for three nights in a private double room. For the cost the room is exceptional and very quiet (we were on the 5th floor). The reception staff were always friendly and positive. They couldn't do more to help and booked a nice trip to Halong bay for us. We're always cautious on booking through... More 

Helpful?
1 Thank Joel D
Zlin Region, Czech Republic
2 reviews
Reviewed 3 weeks ago

We stay here with my family in August. It was one of the best hotel in Vietnam where we were. The personal is so friendly, they organize for us a trip to Halong Bay and they even bought for us train tickets to Da Nang. Oh and the omelete for breakfast is delicious! :-) We will definitely stay here in... More 

Helpful?
Thank h0mer90
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for 2 nights in a premier room, which was a great size and had all the facilities (the wifi is perfect - v important!) On arrival we were greeted by Henry who made us feel incredibly welcome and throughout the trip each staff member has greeted us with a huge smile and been super helpful, recommending places to eat... More 

Helpful?
1 Thank Josie S
North Curry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

I booked for 2 nights and stayed for 5. The staff are among the best I've ever met, they're all very keen to help and make you feel part of the hostel. They knew my name as soon as I walked in the door and had some great suggestions regarding things to do, places to eat etc., without pressure to... More 

Helpful?
Thank Anonamooose
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

What a pleasant surprise! I live in Hanoi but needed a room for one night and chose randomly this hotel. I knew the street and the location is great. The employees are really nice, taking care of everything, greeting you cheerfully and very helpful. The wifi was good, which is far from being the case in many hotels of the... More 

Helpful?
Thank AurelienS
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I stayed at Hanoi friends inn for 3 nights. I was lucky enough to get a room upgrade and was quite comfortable. They had good facilities and were in a central location in the Old Quarter. The breakfast was really yum too. The only downside was that with a balcony facing the street, it was very noisy and I couldn't... More 

Helpful?
Thank Eliza R
Isle of Wight, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

This hotel is lovely and I can't really fault anything. The staff were welcoming and friendly and the double room we stayed in was clean and spacious. The breakfast menu had plenty of options and was good value seeming as it's free! I was unfortunately struck by the dreaded Delhi belly and the staff showed concern and offered their help... More 

Helpful?
Thank Elysia J
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for 3 nights and couldn't fault the place. Large double room, clean, hot shower. Staff were really friendly and helpful especially when my girlfriend got ill, offering to call the doctor and translate etc. Would definitely stay again.

Helpful?
Thank Samuel R
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2016

I booked the rooms by directly contacting them through the website. The staff were very friendly and helpful, and provided all the necessary information for me to plan my 8 days trip around Northern Vietnam, including tours to Halong Bay and Sapa. I booked all the tours through this travel agency and thoroughly enjoyed my experience. The staff allowed us... More 

Helpful?
1 Thank tayyh89
Kelly B, General Manager at Hanoi Friends Inn, responded to this review

Hello tayyh89, Greetings from Hanoi Friends Inn! Thanks so much for your five-star review of your stay with us! And thank you very much for recommending us to other travelers, too! We are truly happy to hear from you that our location was great. Especially you mentioned about our staff. I bet Henry, May, Eva, Anthony and Hannah would feel... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hanoi Friends Inn

Address: 46 Hang Gai Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €11 - €42 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Friends Inn 3.5*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Friends Inn staff and other travellers.
2 questions
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Questions? Get answers from Hanoi Friends Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Triple rooms are twin rooms added with an extra bed, consider upgrading directly to a family 4-bed room for a more comfortable experience!”
 of 5 bubbles tayyh89, 23 Oct 2016 | Read review
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