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Serene Premier Hotel

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#1 of 576 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Serene Premier Hotel
Serene Premier Hotel
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172 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 4 weeks ago

Overall service was flawless. Every receptionist had no problem in speaking English, and they were very kind and care-taking. Also, breakfast was very good too. I will stay here again if I visit Hanoi once more.

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1Thank Lia C
Reviewed 4 weeks ago via mobile

I stay in this hotel a few times in january to do some trips to halong bay and the north of vietnam. Everything was just perfect. The hotel is in a small sidestreet in the center of old quater. The rooms are very nice with lovely decoration and double window so is very quiet to have good sleeep. But the...

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1Thank Kilian D
Tawau
Reviewed 4 weeks ago via mobile

My friend and I were extremely impressed with this hotel on our recent visit to Hanoi. We were at a different location before we came to stay here and the manager Emily was kind to pick us up. We were also very impressed with staff hospitality. They made us feel comfort and information about the city were always available. Hotel...

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3Thank Alan K
Reviewed 17 January 2017

This was a beautiful hotel, the room was a nice size, bathroom was spacious, the breakfast was amazing and the staff are totally amazing :) we loved our stay. It was located in the centre of the old town and there were some many things close by to do.

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Thank Evangeline B
Vietnam
Reviewed 16 January 2017

This hotel is down a little lane in the old quarter. We have now stayed 7 or 8 times over the last 2 years. Book direct with hotel for a better rate and if you stay over 3 nights, they collect you from the train station or airport. The Pho is amazing as the western breakfasts, the rooms are clean,...

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4Thank cmbreuer2016
Yongin, South Korea
Reviewed 15 January 2017

Located in old town and close to hoan kiem lake. Airport pickup service possible with reasonable charge. Especially all hotel staff are very kind and helpful. Even they help tickeeting, and arrange all required trip plan with free. Fluently speak english and Korean(staff Rose). they write down on the map all important point and restaurant by Korean.!!! Supply good and...

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Thank kangterang
Western Australia, Australia
Reviewed 15 January 2017

This boutique hotel is such a beautiful place to stay. I experienced such warm hospitality and comfortable rooms. The location is in a little alleyway which initially is a little surprising but I grew to love it - the morning markets here are amazing. Little stalls pop up and locals are in full force doing their daily marketing. The welcome...

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Thank 24Happytraveller
Reviewed 14 January 2017 via mobile

Having visited several hostels, and hotels throughout Vietnam and South East Asia I can say with a full confidence that The Serene Hotel offers an excellent, and consistent level of service, and accountability that soars above the others. They are quick to recognize you as a customer and immediately make you feel welcome in their business. They demonstrate clear and...

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Thank Thecradds
Reviewed 14 January 2017 via mobile

First, the location is really good but Yen tai street where the hotel is located is kind complicated to find, for the street is the narrow one. But you can ask any natives arond every coner. After you find it, you can access any travel agency for a day tour and etc. Secondly, the breakfast is really good compared to...

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1Thank 똥강아지13
Reviewed 13 January 2017

We started our first trip to Viet Nam in Hanoi, at the Serene hotel. Emily from the Serene has provided us with fantastic help and recommandations to book a trip to Sapa and Halong Bay, and made sure thar our trip would be fantastic. In Hanoi, at the Serene, we were welcomed with drinks, fruits, complementary wine, many recommandations and...

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1Thank MEMontreal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more   less 

Additional Information about Serene Premier Hotel

Address: 10c Yen Thai Str., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: €45 - €55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Premier Hotel 3*
Number of rooms: 14
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Hanoi
#8 Family Hotel in Hanoi
#37 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Serene Premier Hotel staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
Ottawa, Canada
1 month ago
Brisbane Australia
Brisbane Australia

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Questions? Get answers from Serene Premier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was flawless, and there was even rose petals on my bed when I arrived. Very comfortable stay.”
 of 5 bubbles W9224HVmarkw, 6 Feb 2017 | Read review
“crean and well decorate.”
 of 5 bubbles kangterang, 15 Jan 2017 | Read review
“eat the local breakfast soup offered at the restaurant”
 of 5 bubbles dmcleodmcleod, 27 Dec 2016 | Read review
“I think higher rooms might have better views.”
 of 5 bubbles gminorcadence, 24 Dec 2016 | Read review
“Great food on every corner, eat where the locals eat. Don't be afraid of street food.”
 of 5 bubbles phelmers, 16 Dec 2016 | Read review
5 of 5