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Serene Premier Hotel

Booking.comUS$38*
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#3 of 581 Hotels in Hanoi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Serene Premier Hotel
Serene Premier Hotel
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310 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Reviewed yesterday NEWvia mobile

We stayed at the Serene Premier Hotel for a total of 3 nights, I have stayed in many hotels around the world and would have to rate this as one of the best in terms of value for money. Everything from the location, breakfast and service was nothing but excellent and we don't have any negative comments but only praise...

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Helpful?
Thank Steven L
Seoul, South Korea
Reviewed yesterday NEWvia mobile

근처에 맛집도 많고 호안끼엠, 타히엔, 호아로 수용소 (조금 열심히 걸으면 호치민 박물관까지) 등등 다 가까워서 정말 좋았어요! 호텔 조식도 최고! 솔직히 쌀국수 맛집이라고 찾아간 식당들 보다 호텔 조식으로 먹은 쌀국수가 훨씬 맛있었네요👍 호텔 직원분들도 다 친절하시고 (한국말도 굉장히 잘하세요! Rose&Suzy) 공항픽업, 환전, 관광 안내까지 호텔에서 다 해주셔서 초행길임에도 너무 편하고 즐겁게 여행했습니다😊 다음에 하노이 가도 꼭 Serene Hotel 이용할게요💙 Very...

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Helpful?
Thank starryyynighttt
tehran
Reviewed 2 days ago NEWvia mobile

We were welcomed very well at lobby and the staff provided a thorough review of the neighbourhood and helped us to buy ticket for water puppet show (which was very attractive). In our room, the rose petals decoration in bed and basin completed the welcome. Unfortunately the wifi access was limited due to some technical problems which was announced on...

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1Thank kamran1975
Reviewed 2 days ago NEW

My family spent a total of over a week at this gem of a hotel. The location is perfect to see all the major sights of Hanoi. We walked everywhere. The small narrow street the hotel is on (no cars allowed) becomes a a very traditional food market every morning before 6:00am. The real Vietnam!!! Emily (mgr) and her staff...

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Thank Blister1983
Reviewed 3 days ago NEWvia mobile

I had a great stay at the hotel. Initially I had trouble booking through the website but after emailing the hotel every effort was made by the hotel staff to ensure no problems occurred. Hotel pickup was arranged from the airport and was there when I landed. Rose was extremely helpful on my arrival and gave me advice on sights...

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Helpful?
Thank Dan C
Aberdeen, United Kingdom
Reviewed 4 days ago NEW

The hotel is in great location in the midst of the hustle and bustle. Staff were very friendly and went out of their way to please. Our room was on the top floor which was quiet and comfortable. There are various Western and Vietnamese options for breakfast which were both delicious. We stayed for 3 nights and had arranged to...

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Thank Rupert D
Reviewed 4 days ago NEWvia mobile

Stayed for 2 nights at Serene Hotel. The staff are super friendly and helpful. On the day of check-in, the staff briefed us on which restaurants we can have our meals at a reasonable price, on where we could buy fresh fruits, coffee powder, nuts etc... There were complimentary mineral water, a bottle of wine & fruits - banana, passion...

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2Thank Phung S
Reviewed 1 week ago NEWvia mobile

We loved the hospitality from the staff at Serene Premier; Rose was especially helpful in providing recommendations for things to do in Hanoi and other parts of Vietnam and booking tours for us. The hotel ensured we had transportation to and from the airport ($18 each way for up to 4 people) - we just sent an email with our...

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Thank Andrea S
Reviewed 1 week ago via mobile

I only stayed for one night but had such a good stay! My room was great and the breakfast was delicious, but what really impressed me was the hotel staff. They gave me an overview of Hanoi and suggestions for sightseeing places. They also let me keep my stuff at the hotel during the day and even let my friend...

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Thank Raccoon S
Sydney, Australia
Reviewed 1 week ago via mobile

Nice hotel in a good location in the old quarter. You can walk to the museums and there are lots of restaurants & street food nearby. The hotel staff were amazing, especially Emily who gave us information about sightseeing and recommended places to eat. Excellent customer service from check in to check out!

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Helpful?
Thank maschmisch

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more   less 

Additional Information about Serene Premier Hotel

Address: 10c Yen Thai Str., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Region: Vietnam > Hanoi
Price Range: €32 - €63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Premier Hotel 3*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Agoda, Asiatravel.com Holdings, Hotels.com, Priceline, Cancelon, Cheap Tickets and HotelQuickly so you can book your Serene Premier Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Romantic Hotel in Hanoi
#8 Family Hotel in Hanoi
#37 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Serene Premier Hotel staff and other travellers.
12 questions
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Kuala Lumpur, Malaysia
Ottawa, Canada
4 months ago
Brisbane Australia
Brisbane Australia

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Questions? Get answers from Serene Premier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a shower. Our initial room had a bath which looked a bit tired.”
davr043, 26 May 2017 | Read review
“All rooms appear really good”
IntrinsicTravels, 23 Apr 2017 | Read review
“Higher floors are likely to be quieter.”
SimonDabbs, 11 Apr 2017 | Read review
“The higher the floor, probably the quieter, but there is little noise from the quieter and narrow Yen Thai street below.”
OzzieKay, 6 Apr 2017 | Read review
“We had a room on the 6th floor and it was lovely and quiet.”
MelodyS426, 30 Mar 2017 | Read review
5 of 5
Booking.com
US$38* /night
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Expedia.comUS$39
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*Disclaimer
Prices are for 1 room, 2 adults
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