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Serene Boutique Hotel & Spa

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Traveller (237)
Room & Suite (50)
Dining (16)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Price:35% off room rate
Reviews & more
669Reviews
264Photos
10Q+A
59Room tips
Traveller rating
  • 650
  • 14
  • 6
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Popular mentions
The staff were super friendly and helpful. They organised a food tour trip for us and reception were extremely helpful sorting out our boarding passes for our next flight. Room was very comfortable and quiet. Breakfast and complementary afternoon tea were delicious. Hotel is in
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Hotel's Favourite
I can't say enough about this hotel. The hotel itself is small but comfortable. The rooms are large (far larger than rooms in most hotels in Europe), and the bathrooms are modern, with rainforest shower heads. The place is immaculate, and the location is on a quiet street in the
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We stayed at the hotel for 5 nights in total, over two stays. Both times the room was great. Very clean and comfortable. The hotel is in great location. The staff are what makes this hotel so good. They are very attentive and always polite and friendly. We booked tours
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I am totally happy with my stay at Serene. The staff are very accommodating, friendly and always concern about the guests needs. Upon check-in, they will discuss with you about everything you need or might need and will help you through. That's a great deal! The food is also
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Nice and clean hotel located in the old city of Hanoi. The staff were so friendly and helpful and it was very obvious that their mission was for us to have a really pleasant stay. The breakfast was excellent.
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Photo provided by managementSerene Boutique Hotel & Spa
Photo provided by managementSerene Boutique Hotel & Spa
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12345610
Hi, I don't recall I saw a pool at the property.
0 votes
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how much for airport transportation?
Airport transportation from Serene was roughly around $15-$20usd or you can order a grab taxi through the app (grab is Asia’s version of Uber) and it was around $10usd. But if you’re more comfortable having someone pick you up from airport or dropping you off it’s best to organise it through the hotel itself. You can email the hotel directly and ask Jenny the manager for assistance. She will help you with every request and say Matt sent you. Enjoy your stay it’s the best hotel in the old quarter and Jenny is the best.
1 vote
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How many floors are in this hotel? Are the all accessible by stairway?
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1 vote
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Does this hotel has elevator for seniors
Yes it has.
1 vote
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I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1 vote
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12
"503 was quiet, 2 beds"
"location close to the all the attractions.. excellent staff"
"Choose executive room"
"Check whether or not your room has a window."
"get a street facing room on floors 6 or 7 for a cool Hanoi city view"
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12345612
PRICE RANGE
US$49 - US$112 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hanoi Legacy Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
46
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