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Hanoi Legacy Hotel - Bat Su

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#109 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Legacy Hotel - Bat Su
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264 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Montreal, Canada
Reviewed 6 days ago NEWvia mobile

I like the Hanoi Legacy, mostly because of the neighborhood and the staff. The Old Quarter is where you probably want to be as a tourist. To say that it's an active district is to understate it by a lot. This is the great scooter chaos, walking on the sidewalk hoping that the vehicular traffic is really trying to avoid...

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Thank JonKMontreal_Canada
Reviewed 1 week ago

Giving this review even though we haven't finished our stay yet -- they get 5 stars because of how friendly and accommodating the reception was. When my wife had trouble sleeping on the first night, they kindly offered us a different kind of room at the back of the hotel (not facing the street) with no change fee, and even...

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Thank Joey S
Dublin 3
Reviewed 2 weeks ago via mobile

We stayed here 4 nights total. The staff is just wonderful, they will go out of their way to help you any way they can. We stayed in 3 different rooms because we left for Halong Bay then came back then left for Sapa then came back. All of the beds were comfortable and the rooms were clean. Breakfast was...

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Thank Raphaelle 2222 T
Victoria, Canada
Reviewed 2 weeks ago via mobile

This is a great hotel in a good location. The staff at the hotel are amazing and super helpful. We stayed at this hotel during the first week of February, which was the last few days of Tet. Despite the Tet holiday the hotel was still very well staffed. We booked the hotel for two nights on Expedia to start...

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Thank Kris Y
Reviewed 2 weeks ago via mobile

My partner and I booked to stay at the Hanoi Legacy Hotel- Bat Su three months in advance. We emailed one week before our arrival to book a shuttle service to pick us up from the airport. They said they didn't have any record of our booking (we booked directly through their website and gave all of my credit card...

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Thank Rani S
London
Reviewed 15 January 2017 via mobile

We were moved to Hanoi Legacy following their sister hotel being overbooked on our arrival and were given the room at the same rate, despite being told it was a more expensive property. The hotel was in a good location, allowing us to explore this buzzing city largely on foot with other attractions (namely Ho Chi Minh mausoleum) being a...

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Thank ChazzaM
Brooklyn, New York
Reviewed 9 January 2017

Stayed here for 3 nights with 2 other people. We shared a family suite which was the perfect size. The beds were comfortable and the room was very nice. The staff was accommodating and spoke perfect English! The only downside was that our room was street facing and there are several roosters across the street that like to start waking...

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Thank MeganDo
London, United Kingdom
Reviewed 13 December 2016 via mobile

I stayed two nights last week. Very spacious and modern rooms with free wifi - which worked well at all times. Breakfast is served on the 7th floor - very good quality and a wide selection of both western and Asian foods. Staff were excellent and very helpful. I would stay at this branch of the Legacy hotels in Hanoi...

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Thank BobsWorth1
Melbourne, Australia
Reviewed 28 November 2016 via mobile

Could have had one more English chanel on TV or some movies would be good. The rooms were beautiful and clean. The breakfast room was very small and hot. The food was okay. The people at the front desk were amazingly helpful with holding our bags while we went on ha long bay cruise and helping us get a taxi....

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Thank Devney M
London, United Kingdom
Reviewed 26 November 2016

We had 3 nights at the Legacy at the start of our trip around Vietnam. The hotel is in a good location in the heart of the Old Quarter and is a good base to explore the surrounding area. The staff were very friendly and helpful, they arranged a return airport shuttle for us for a reasonable surcharge. The room...

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1Thank Sokas1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation

Additional Information about Hanoi Legacy Hotel - Bat Su

Address: 16-18 Bat Su, Hoan Kiem | Old Quarter, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €30 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi Legacy Hotel - Bat Su 3.5*
Number of rooms: 46
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Hotel Style:
#42 Family Hotel in Hanoi
#42 Spa Hotel in Hanoi
#68 Romantic Hotel in Hanoi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back side of the hotel so the roosters don't wake you up!”
 of 5 bubbles MeganDo, 8 Jan 2017 | Read review
“We stayed in the Deluxe Suite which was a tad bit bigger then the standard rooms. Also street view is a must.”
 of 5 bubbles Mudburger, 28 Oct 2016 | Read review
“Don't choose top floor because restaurant is highest floor and can be noisy.”
 of 5 bubbles ngkai2015, 24 Aug 2016 | Read review
“Book elsewhere...”
 of 5 bubbles 929darreng, 25 Jun 2016 | Read review
“Second floor, hotel lights shine in your room, stay on the third or higher.”
 of 5 bubbles Artistblink, 6 Apr 2016 | Read review
5 of 5