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Authentic Hanoi Hotel

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185 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Ilkley, United Kingdom
Reviewed 3 days ago NEW

We stayed here as part of a tour so didn't have a say in the hotels. This hotel was our first taste of Vietnam and it's people. Its fairly small and narrow but in a good central location. The staff were lovely - very helpful and charming.They helped us to organise a street food tour for the night we arrived...

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Thank PrincessRobbo
Island of Malta, Malta
Reviewed 2 weeks ago

The hotel is close to the lake and is in the Old Quarter. There was a good choice for breakfast both continental and oriental. Room size was ok but each room we had (checked in several times) with a bath we had problem with water leaking and dropping to the floor. Thin at the reception was very helpful who helped...

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Thank Jackie M
Halifax, Canada
Reviewed 2 weeks ago via mobile

We stayed at this hotel twice during our travels. We found the location excellent for getting around, with easy access by tour buses (easy pickup). Also right across the street from Sapa Express (a bus service to Sapa). Our room was great. There was some construction going on during the day as I understand they are renovating the restaurant. Breakfast...

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Thank SCE2013
Sydney, Australia
Reviewed 2 weeks ago via mobile

2nd visit to Hanoi, and the 2nd time we stayed at the Authentic Hanoi. Great spot within the "Old Quarter" very close to anything you'd like to eat or visit. Great rooms, clean, hot water and very helpful staff. I'd def stay here again if I Visit Hanoi for a 3rd Time.

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Thank TMP1178
Reviewed 3 weeks ago via mobile

Staying in this hotel in the Old Quater gave our family a sense of being in authentic Hanoi. The hotel was clean and comfortable with breakfast included. It was close to everything. And finding our way around was quite easy.

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Thank Just M
Sheffield, United Kingdom
Reviewed 7 December 2016

The location of this hotel is brilliant it is ideal for getting around Hanoi. The staff like every where in Vietnam are very good, nothing is too much trouble. The breakfast is varied and the omelettes are great.

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1Thank Elizabeth B
AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi Hotel, responded to this review

Dear Elizabeth B, Warm greetings and thank you for choosing Authentic Hanoi Hotel for your recent stay We are delighted that you enjoyed your stay with us and that you were well looked after for the duration of your stay. You will be glad to know that we have already conveyed your compliments to all the staff which will definitely...

South Africa
Reviewed 29 November 2016

When we booked we requested a room with a window as postings on Tripadvisor had mentioned this being a problem. We got a window, all six inches cleverly covered by a large curtain. Unfortunately the dining room was being renovated so we had to have breakfast in a cramped space adjoining the foyer. Good location, clean and good service but...

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Thank LloydMacklin
AuthenticHanoi, Giám đốc quan hệ khách hàng at Authentic Hanoi Hotel, responded to this review

Dear LloyMacklin, Firstly we would like to thank you for staying with us and for taking the time to give us the comments As you know the room Supperior of our hotel have very small windows and the photo you have seen on Tripadvisor are Deluxe Rooms. Restaurant on top floor, we are repairing and upgrading so we moved down...

Frillesas, Sweden
Reviewed 20 November 2016

We arrived in Hanoi very early in the morning and were told we would not get a room until 1 PM. We had quite an expensive breakfast at the hotel (couldn't be bothered to look for someplace to eat) before heading out into town for a morning stroll through the Old Quarthers and around the lake which were very close....

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Thank MiaEJ2013
AuthenticHanoi, Giám đốc quan hệ công chúng at Authentic Hanoi Hotel, responded to this review

Dear MiaEJ2013, Warmest greetings and thank you for having chosen Authentic Hanoi Hotel as the hotel of choice for your recent stay. Your comments are valuable to us in our effort to improve our standard of service to serve all our guests better. However, please accept our sincere appologies for the inconveniences you have experienced with us. You will be...

Phoenix, Arizona
Reviewed 16 November 2016 via mobile

This hotel is in the perfect location for Old Quarters in Hanoi. Easy to walk to street restaurants, the lake, pedestrian streets, Puppet theater etc. Make sure you visit Hanoi over a weekend and go walk around the lake and the streets at night. Only reason why I deduct a star is because of the breakfast quality. It could be...

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Thank thedane1
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear Thedane1, Warmest greeting from Authentic Hanoi Hotel. We would like to thank you for staying with us and taking the time to give us the comment. Delivering best experiences to every guest is always our first priority. Therefore, your comment is valuable to us in our effort to improve our standard of service. Thank you once again for your...

Surfers Paradise, Australia
Reviewed 6 November 2016 via mobile

Rooms are well sized and clean. We stayed in 2 different rooms and both o my had very small windows. Beds very comfortable. Breakfast good and varied- both Asian and Western options. Staff very friendly. Location a short walk to old quarter.

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Thank HappyAussieWanderer
AuthenticHanoi, Authentic Guest Relation Team at Authentic Hanoi Hotel, responded to this review

Dear HappyAussieWanderer, Thank you so much for the fantastic review you have shared regarding your recent trip to our Authentic Hanoi Hotel! We are very glad that you had a pleasant stay with us and you were satisfied with the services including the delicious breakfast and helpful staff. I hope you enjoy walking to the Hanoi Old Quater too and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Warmly greetings from Authentic Hanoi Boutique HotelAuthentic Hanoi Boutique Hotel is conveniently located at the edge of Hanoi's Old Quarter. The hotel was named from the great King in history of Vietnam – Ly Thai To King, in the heart of the capital Hanoi thousand years of civilization and the ancient turtle tower, adjacent to the tourist attractions, Embassies, the vital organs of government, and commercial center The front of the hotel is opposite to Hoan Kiem Lake. The back of the hotel is opposite to Red River. You can visit Night Market at the weekend, visit this shopping area and Water puppet show...With 71 boutique rooms, 02 meeting rooms and 02 restaurants, Authentic promises to offer the best services to the customers.Besides, Authentic Hanoi Hotel also offers the tours packages visiting Vietnam. So we can support us to have a wonderful trip to Vietnam. ... more   less 

Additional Information about Authentic Hanoi Hotel

Address: 13 Ly Thai To Street, Hoan Kiem District | Hanoi Old Quarter, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €45 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authentic Hanoi Hotel 3.5*
Number of rooms: 71
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Hotel Style:
#63 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Authentic Hanoi Hotel staff and other travellers.
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Questions? Get answers from Authentic Hanoi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a room overlooking the street but as long as you keep the window closed there is no noise coming from outside”
 of 5 bubbles titti1969, 7 Jan 2017 | Read review
“Try to avoid a room facing the road as the noise is never ending.”
 of 5 bubbles U483WGelizabethb, 7 Dec 2016 | Read review
“tiny windows and be careful on the stairs leading to reception”
 of 5 bubbles LloydMacklin, 28 Nov 2016 | Read review
“Some of the rooms do not have windows, so if that is important, ask.”
 of 5 bubbles MiaEJ2013, 20 Nov 2016 | Read review
“Higher floor rooms have less noise”
 of 5 bubbles trevorziervogel, 8 Sep 2016 | Read review
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