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Galaxy Hotel Hanoi

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Galaxy Hotel Hanoi
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103 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Brunei Darussalam
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 11 April 2014

LOCATION: Smack in the heart of Hanoi and around the fringe of the Hanoi old quarter. Broad tree lined road in front. Most areas are walking distance or a US 2 dollar taxi ride away. HOTEL: A genuine 3-4 star hotel at a reasonable price. The Hotel and the rooms look slightly dated but are large and comfortable compared to... More 

Helpful?
1 Thank rubenmat
Quynh M, General Manager at Galaxy Hotel Hanoi, responded to this review

Dear Mr Rubenmat, On be half of Galaxy Hotel Management we sincerely to thanks all your family choosing Galaxy Hotel for holiday. We are very glad to welcome your and your family during the time stay here. Do hope you wil come back to Vietnam and staying with us in near future. With my best regards, Quynh Mai More 

Holstebro, Denmark
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 March 2014

I have visited Hanoi several times, and stayed at Hanoi Opera Hilton, Horizon (Now Pullmann) and Melia. Galaxy has the best service , best location and the most friendly staff. Ok the rooms are not that sophisticated in the design, but everything is clean. The breakfast could be bigger, but for someone always fighting with the weight, it is sufficient,... More 

Helpful?
Thank Arnep138
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear Arnep 138, Thank you so much for your always staying at Galaxy when you or your family arrival Hanoi. Your sharing experience on TripAdvisor is big encourage us to improve our service better. Looking forward to welcoming you and your family come back Galaxy in the near future. With my best regards, Truong Quynh Mai More 

Christchurch, Canterbury, New Zealand
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 October 2013

We stayed at the galaxy hotel on a recent trip to Hanoi from New Zealand. This is a 3 star Hotel located in Hanoi's ' Old town district'. This place is only 3 star but is more than adequate, as good or better than most 3 star hotels here at home. Our room didnt have too many mod cons. A... More 

Helpful?
1 Thank Chris B
Rangiora, New Zealand
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 October 2013 via mobile

The galaxy hotel is well situated in old Hanoi, good walking distances to everything. Staff very helpful and accomodating. rooms very clean and comfortable. Watching the traffic from the window was fascinating. Kiem Lake is a must to visit at 5am, it is very beautiful. Great food at Koto restaurant

Helpful?
1 Thank Glenda W
Aarhus, Denmark
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 August 2013

I stayed two nights at the Galaxy Hotel in mid-July. I had a large and comfortable room, though the bed was a bit hard. I found the lobby and breakfast area a bit drab and boring-looking, still, the staff was friendly and helpful and the hotel is within walking-distance of the Hoan Kiem lake and the '36 streets'.

Helpful?
Thank NaJoe
Manama, Bahrain
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 July 2013

we enjoyed our stay there. the staff is pleasant and the hotel is clean, very well situated and has free wi fi. we found the buffet breakfast to be excellent and international. we were on a tour and had to leave our luggage at the hotel for 2 days. when we came back the suitcases were waiting for us in... More 

Helpful?
1 Thank sophie n
new zealand
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 June 2013

We enjoyed staying at this hotel in the middle of crazy Hanoi. Even when we checked out they kindly let us us their foyer to rest and wait in. The rooms were immaculate and the coffee sachets delicious. Great wee cafe/bar attached. We stayed with a small tour so was good that the bus could come right to the door.

Helpful?
Thank newyorknut
Gateshead, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2013

Just came back from a 4 night stay as the last part of our Vietnam trip. Hotel staff are excellent from the moment you walk in to the moment you leave. Received a nice complimentary bowl of fruit on arrival which is a nice touch. The staff speak english which is a big help compared to smaller hotels I stayed... More 

Helpful?
Thank Mark W
London, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 March 2013

I stayed at this hotel on a bicycle tour. The hotel is largely patronized by tour groups; if you are traveling independently you could readily find more charming and contemporary accommodations. The location of the hotel lends itself well to street-side access for tour buses, which is not so readily available on quieter streets. Staff pleasant and competent. Convenient location... More 

Helpful?
Thank SpringFigaro
Perth Western Australia
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 January 2013

We found this hotel to be clean, staff friendly and obliging, and close to good restaurants and markets. It was a bit noisy in one of the rooms we had as it was facing right onto the main street and locals don't go to bed early!! The others in our group didn't have a problem with the noise as they... More 

Helpful?
Thank JMG54

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
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Also Known As:
Hanoi Galaxy Hotel
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the side street are less noisy.”
 of 5 bubbles Xanra, 1 Sep 2016 | Read review
“Higher floor, better view”
 of 5 bubbles ShaheA, 12 May 2016 | Read review
“A room with a view of the Water gives a great view of city life , and is also not too noisy”
 of 5 bubbles eviegorl, 9 Oct 2015 | Read review
“Corner suite is fantastic with views of two quiet streets (Phan Dinh Phung) where important government official resides.”
 of 5 bubbles KenT274, 24 Feb 2015 | Read review
“Try and make sure you pay to have brekkie included here, especially if its your first time and you arent used to SE Asian fare, as its located in Old town, most restaurants and bars are vietnamese style more than western. The Hotel does a good brekkie”
 of 5 bubbles ChrisB738, 22 Oct 2013 | Read review
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