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3/12/2017 4/12/2017
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    Pullman Hanoi

    40 Cat Linh Street, Hanoi 10000, Vietnam
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    3/12/2017 4/12/2017
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    US$110
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    Traveller (360)
    Room & Suite (108)
    Dining (45)
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    Overview
    • Excellent42%
    • Very good39%
    • Average14%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “smoking floor” (5 reviews)
    “free mini bar” (8 reviews)
    “business trip” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (671)
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    161 - 165 of 489 reviews

    Reviewed 22 April 2016

    The hotel is in a state of disrepair, the lobby smells of cigarette smoke and the staff is largely aloof and disengaged. The bathroom ceiling collapsed, there was a hair in my food, they don't heat the pool, the handle in the bathtub fell off,...More

    1  Thank highlife2016
    Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 7 May 2016

    Dear Highlife2016, We would like to thank you for choosing Pullman Hanoi as the accommodation during the recent visit to Hanoi and really appreciate your time to share your experience with us. It is our sincere regret to note your frustration and disappointment and it...More

    Reviewed 19 April 2016

    Good hotel with comfortable rooms. Good breakfast, but staff in restaurants looks not so kind hearted. They have English Tv channels and English speaking staff. Price is Average. Outer look is old, but inside is fine enough.More

    Thank DilipDasani
    Response from hapham_hanu, General Manager at Pullman HanoiResponded 3 May 2016

    Dear DilipDasani, Thank you so much for taking the time to share your feedback on the recent experience at Pullman Hanoi. We are delighted to read through your compliment and learn that you found the room comfortable and it was good value of money. Your...More

    Reviewed 19 April 2016

    A nice hotel but not as good as most other Pullmans. The director is very friendly and the reception is professional. It is good located. The breadkfast buffet is just OK for Asia. The pool is beautiful.More

    Thank Kristof_Be
    Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 26 April 2016

    Dear Kristof_Be, Thank you very much for choosing Pullman Hanoi as the accommodation during the recent visit to Hanoi and taking the time to review your recent stay with us. We are happy to read that you appreciated the location wise, the nice outdoor pool...More

    Reviewed 15 April 2016

    Our stay at Pullman was practically perfect, the breakfast spread is fantastic ranging from Vietnamese to western style, rooms condition and door services were excellent. However I was not offered welcome drink and towel like our Accor members should get and I hope the hotel...More

    Review collected in partnership with Accorhotels.com
    Thank Benson T
    Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 26 April 2016

    Dear Benson T, We highly appreciate your loyalty toward Pullman Hanoi and taking the time to share your recent feedback with us. It is our pleasure to learn that you had another enjoyable experience and were satisfied with the breakfast service. Moreover, the spacious and...More

    Reviewed 12 April 2016

    Simply an excellent hotel, very well located. Rooms are spacious and perfectly equipped. Personnel is friendly. Breakfast buffet with a large choice for USD 25. There is also a restaurant but I didnot try this.More

    Thank Flying_Dutch137
    Response from Pullman-Hanoi, General Manager at Pullman HanoiResponded 25 April 2016

    Dear Flying_Dutch137, Thank you very much for taking the time to review your recent experience at Pullman Hanoi. We are delighted to learn that you enjoyed the stay and appreciated the hotel location wise, the spacious and fully-equipped guestroom, the varied breakfast and the friendliness...More

    Lotte Hotel Hanoi
    777 reviews
    #42 of 600 hotels in Hanoi
    1.6 km
     
    Movenpick Hotel Hanoi
    1,398 reviews
    #86 of 600 hotels in Hanoi
    1.7 km
     
    Silk Path Hotel
    2,165 reviews
    #57 of 600 hotels in Hanoi
    1.7 km
     
    Kuretake Inn Kim Ma 132
    15 reviews
    #309 of 600 hotels in Hanoi
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$94 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Hanoi
    • #35 Luxury Hotel in Hanoi
    • #45 Spa Hotel in Hanoi
    • #60 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Ctrip TA, Hotwire, Travelocity, Cancelon, Orbitz and TripOnline SA so you can book your Pullman Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (360)
    Room & Suite (108)
    Dining (45)
    Pool & Beach (10)
    Hotel & Grounds (235)
    Bathroom (25)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Lotte Hotel Hanoi
    777 reviews
    1.63 km away
     
    Kuretake Inn Kim Ma 132
    15 reviews
    .32 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .67 km away
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    Ask a question
    Questions & Answers
    norb49
    14 November 2017|
    AnswerShow all 2 answers
    Response from Dob1722 | Reviewed this property |
    Yes there is a taxi desk as you come out of the airport. They have all different size vehicles.
    0
    Votes
    Glenn K
    21 April 2017|
    AnswerShow all 8 answers
    Response from dtswk | Reviewed this property |
    As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
    1
    Vote
    AnkurSeth17
    25 November 2016|
    AnswerShow all 6 answers
    Response from Vincent L | Reviewed this property |
    Not too sure about the distance. But usual taxi fare from airport to downtown Hanoi (incl. Pullman) is 350.000vnd.
    1
    Vote
    Room Tips
    "Upper floor away from traffic noise."
    Read review
    "No comment as this is my first time at this hotel."
    Read review
    "try top floor"
    Read review
    "Ask for a clean room...."
    Read review
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