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Sunway Hotel Hanoi

Agoda.comUS$34*
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#109 of 580 Hotels in Hanoi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$77*
US$34*
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US$41*
US$41*
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Sunway Hotel Hanoi
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721 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Gladstone, Australia
Reviewed 12 October 2015

This was our first stop of our tour of Vietnam, and we were very surprised by the class of this hotel. The room was large, clean and very comfortable. Breakfast in the restaurant was excellent, The staff were all very helpful and only too pleased to assist us. The location was close enough to walk to town or just an...

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Helpful?
Thank Tripsdaley
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Tripsdaley, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. We certainly look forward to welcoming you again, anytime. It is so rewarding to know that you appreciated our large, clean and very comfortable room, excellent breakfast, helpful staff and convenient location. Thank you again for choosing Sunway Hotel Hanoi and we look...

Leicester, United Kingdom
Reviewed 11 October 2015 via mobile

Our first hotel whilst on a guided touring holiday. An elegant hotel surrounded by chaos of local life. Hotel is clean, spacious and welcoming..especially the air conditioning after a day sightseeing. Amenities were good, although english spking tv channels very limited. Area is vibrate with local pavement eateries... Just watch the pavements as they are very uneven.

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1Thank Julie D
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Julie D, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are delighted that you enjoyed everything our team provided for you, from the clean, spacious room with good amenities and the nice air conditioning to cool you down after a hot day. Glad you appreciated the local life style too. Very...

Chichester, United Kingdom
Reviewed 9 October 2015 via mobile

A really lovely hotel very friendly clean. Well worth staying. Have a happy hour between 4 & 8 . Quite a good location a you can walk into town. Good breakfast plenty of choice. the old town. Shops and restaurants near by. the old town good location good

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Thank sue p
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear sue p, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. It is so rewarding to know that you appreciated the good location, Happy Hours promotion and good breakfast with plenty of choice. Thank you again for choosing Sunway Hotel Hanoi for your recent trip and we look forward to serving you again...

Lincolnshire, England
Reviewed 7 October 2015

We stayed here twice during our tour of Vietnam; the first time we were given a beautiful room although were somewhat confused by the electrical set-up! The kettle supplied for the complimentary coffee had an Asian plug, but the sockets into which the lamps were plugged were European 3-pin sockets! We eventually found a bank of sockets behind the curtain...

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1Thank diersett
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear diersett, Thank you for taking time to write such a detailed review about Sunway Hotel. We are glad that you enjoyed your stay and your appreciation of our excellent service, beautiful room with all amenities, wonderful buffet breakfast, Happy Hour service at Lobby Bar and convenient location (near Opera House, the Old Quarter & the Lake) is great motivation...

Todmorden, United Kingdom
Reviewed 7 October 2015

Spent 3 nights here before & after a trip to Halong Bay. Nice place that's near to the Old Quarter & cheap Bia Hoi bars! Good breakfast & the rooms were to a good standard. Cheap taxis for visits. Friendly staff.

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Thank Richard B
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Richard B, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are delighted that you enjoyed everything our team provided for you, from the good breakfast, good standard room and the convenient location (near to the Old Quarter & cheap Bia Hoi bars) It has been our pleasure serving you and thank...

New York City, New York
Reviewed 4 October 2015

I recently stayed at the Sunway Hotel in Hanoi as part of a Gate 1 Tour. I thought this hotel was great along with their location and excellent staff. The rooms were lovely and the Bar always had a Happy Hour Special which was wonderful after a long day of touring. Special Thanks to Ms. Kelly _Guest Relation Supervisor- Ms....

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Helpful?
1Thank CathryneSundel
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear CathryneSundel, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi and the excellent staff. We are so happy that you enjoyed everything our team provided for you, from the lovely rooms to our Happy Hour promotion in lobby bar. Kelly has has read your review on Tripadvisor and is on cloud 9. This...

Malibu, California
Reviewed 2 October 2015 via mobile

This hotel was our final hotel for three nights on our tour are five different stops in Vietnam. It is a very cute boutique style hotel that is kept very clean and decorated beautifully. The rooms are nice and clean and they have a great breakfast. Just a FYI they do not have a pool. This hotel has the best...

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Thank rshaneel
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear rshaneel, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi and it is so rewarding to know that you appreciated the beautiful decoration, nice and clean room, great breakfast, excellent staff and great location. Thank you again for choosing Sunway Hotel Hanoi and we look forward to serving you again soon. George Teh...

Burgundy, France
Reviewed 30 September 2015 via mobile

3D2N - stayed with my family in a big tour group. Overall: 8/10. Great impressing when check-in with warm welcome from front desk and bell team. Room have a comfortable capacity with fully facilities. Lobby was perfect with widely areas. Breakfast was great with a lot of choices: I love Pho Ga station. However, I would like to suggest you...

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Helpful?
1Thank Mattias009
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear Mattias009, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi and the staff. We are delighted that you enjoyed everything our team provided for you, from the great breakfast with a lot of choices to comfortable room with fully facilities. Thank you for your suggestion on our breakfast. We have passed this our...

Ho Chi Minh City, null, Vietnam
Reviewed 28 September 2015

I did stay here one night in my trip and It has been a very wonderful memory I have had during my trip. The room is very wonderful with full of city view where I can enjoy all of them. The breakfast is so plentiful from Asian food to Japanese food as well European food that can be suitable for...

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1Thank PhanLamITT
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear PhanLamITT, Thank you for taking time to write such a complimentary review about Sunway Hotel Hanoi. We are delighted that you enjoyed our excellent service, wonderful room with its excellent city view, the wide selection at our international buffet breakfast and the quiet and peaceful atmosphere.. Thank you again for choosing Sunway Hotel Hanoi and we look forward to...

Santa Cruz, California
Reviewed 28 September 2015

Breakfast was good. Staff was ok, but just a bit to pushey. Especially when my girlfriend got sick. I get it, you need the room. But it said check out at 12 and you made us wait in the lobby at 11 for our transfer to the airport that was coming at 230. Give her a little bit of rest...

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Thank AustinLeach
SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel Hanoi, responded to this review

Dear AustinLeach, We thank you for taking time to write a review about our Hotel and apologise for not being more sensitive to your girlfriend’s health condition on the day you were checking out. I am sure if our staff handling the check-out had known, we would have allowed some flexibility in extending the check-out time which we have done...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €34 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Agoda, Asiatravel.com Holdings, Expedia, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Sunway Hotel Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#33 Luxury Hotel in Hanoi
#42 Spa Hotel in Hanoi
#57 Business Hotel in Hanoi
#65 Family Hotel in Hanoi
#65 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Hanoi staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
7 months ago
Sedlescombe
7 months ago

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Questions? Get answers from Sunway Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have a higher floor there is more view, but this is not essential”
Leedya, 10 Apr 2017 | Read review
“Don't get a corner room”
heleneh917, 30 Mar 2017 | Read review
“Reasonably located for easy "investigation" of Hanoi.”
983charlief, 24 Mar 2017 | Read review
“All rooms would offer a very good standard”
312geofff, 22 Mar 2017 | Read review
“high floor”
, 10 Mar 2017 | Read review
5 of 5
Agoda.com
US$34* /night
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Expedia.comUS$41
CancelonUS$77
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Prices are for 1 room, 2 adults
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