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    Sunway Hotel Hanoi

    19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
    011 84 4 3971 3888
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    24/12/2017 25/12/2017
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    US$117
    US$86
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    Traveller (238)
    Room & Suite (83)
    Dining (37)
    Overview
    • Excellent26%
    • Very good54%
    • Average17%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “nice hotel” (43 reviews)
    “old quarter” (66 reviews)
    “four star” (8 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (776)
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    151 - 155 of 635 reviews

    Reviewed 28 April 2016

    Hotel surrounded by non-tourist area but very safe. Easy walk to opera, lake, old quarter -- all within 20 minute walk. Staff is pleasant, air conditioning and tv work, good clean bathrooms. Free WiFi --all hotels in vietnam seem to have free WiFi. No views...More

    Thank DCKatherine
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 May 2016

    Dear DCKatherine, Thank you for taking time to write a review on our Hotel. We are glad that you appreciated the pleasant staff, good wifi, clean modern rooms with good clean bathrooms and convenient location. Thank you for staying with us and we look forward...More

    Reviewed 27 April 2016

    We stayed at the hotel for 3 nights at the start of our tour through Vietnam as a group of 18 (our first time in the country) We found the hotel staff to be excellent in all areas from the reception, bar staff, porters and...More

    1  Thank BendigoVic
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 May 2016

    Dear BendigoVic, Thank you for your kind comments. It’s good to know that you appreciated our clean and comfortable rooms and excellent staff. Our Lobby Lounge has a Happy Hour promotion for beer & selected liquor with a Buy 1 Free1 offer daily from 4pm...More

    Reviewed 22 April 2016

    The price of this hotel is really good for what you get but I wouldn't set your expectations too high...Lots of people have mentioned the out of town location but I think this is a really positive thing as Hanoi is crazy! I liked being...More

    Thank Jo B
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 May 2016

    Dear Jo B, It was most distressing to be informed of your less-than-satisfactory experience during your recent stay with us and we were not able to meet with your high expectations. We take pride in replying to every comment, good or poor, as we value...More

    Reviewed 22 April 2016 via mobile

    A clean hotel and the staff are very friendly. Alex the porter should get a special mention for his smile and hello! Reception were helpful in exchanging large Dong notes for smaller ones. Large breakfast choice but an enclosed restaurant space with no windows. Small...More

    Thank LauraAndy44
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 6 May 2016

    Dear LauraAndy44, Thank you for your kind comments and great to know that you appreciated our excellent service, friendly staff and large breakfast. Thank you for staying with us and we look forward to serving you again soon. General Manager. Sunway Hotel Hanoi.

    A TripAdvisor Member
    1
    Reviewed 13 April 2016 via mobile

    It's my family first trip to Hanoi and we felt the warm of Hanoi once we step into the hotel. The service here is really excellent. Staffs are helpful and patience. Communication is easy here as most staff speaks simple English. Cleanliness is non deniable...More

    Thank A TripAdvisor Member
    Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 14 April 2016

    Dear Sir/Madam, Thank you for your kind comments and great to know that you appreciated our excellent service, helpful and patience staff. Your kind comments have been disseminated to Kelly, Lena & Alex. Thank you for staying with us and we look forward to serving...More

    The Ann Hanoi
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    Sofitel Legend Metropole Hanoi
    6,612 reviews
    #46 of 600 hotels in Hanoi
    1 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$58 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Hanoi
    • #58 Business Hotel in Hanoi
    • #64 Romantic Hotel in Hanoi
    • #64 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 143
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Priceline, Ctrip TA, Travelocity, Hotwire, Booking.com, Orbitz, TripOnline SA, Cheap Tickets, HotelQuickly and Cancelon so you can book your Sunway Hotel Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Hanoi Sunway Hotel
    Add Photo Photos
    Traveller (238)
    Room & Suite (83)
    Dining (37)
    Hotel & Grounds (201)
    Bathroom (16)
    Business Centre & Event Rooms (8)
    Family and Play Areas (4)
    Nearby
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    Ask a question
    Questions & Answers
    Nick R
    18 September 2017|
    AnswerShow all 12 answers
    Response from Steve H | Reviewed this property |
    Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
    0
    Votes
    fatlady66
    2 December 2016|
    AnswerShow all 6 answers
    Response from Bob R | Reviewed this property |
    Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
    0
    Votes
    Elissa S
    29 October 2016|
    AnswerShow all 2 answers
    Response from juliejt | Reviewed this property |
    Shampoo, conditioner, bath gel, shower cap, toothbrush and toothpaste and razor. Also a hairdryer.
    2
    Votes
    Room Tips
    "Great location! Great employees!"
    Read review
    "Overall it was a nice experience"
    Read review
    "Book in advance, because the best rooms sold out pretty quickly"
    Read review
    "Hotel location is great, far enough from crowded for quite but close enough to enjoy"
    Read review
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