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Melia Hanoi

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Traveller (895)
Room & Suite (521)
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Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“level lounge”(15 reviews)
“evening buffet”(15 reviews)
“old quarter”(143 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,145)
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1,460 results
Traveller rating
771
475
151
44
19
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771
475
151
44
19
Show reviews that mention
All reviewslevel loungeevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakemini baran upgradefrench quartercomfortable roomsbreakfast was excellentstayed here for nights
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461 - 465 of 1,460 reviews
Reviewed 7 October 2016

Excellent location, 5 min walk to the lake, the Women's museum and the war museum, markets and old town. This hotel is amazing, the staff are extremely attentive and attend to every request promptly and efficiently, from supplying milk for our tea and opening safes!...More

2  Thank jaggy98
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 12 October 2016

Dear jaggy98, On behalf of myself and all the staff of Melia Hanoi, I would like to thank you for having chosen us for your stay in Vietnam, as well as for taking the time to post your comments on Tripadvisor. It is always a...More

Reviewed 5 October 2016 via mobile

Beautiful room, great hotel for business. Only 10 min walk to the lake. The food was delicious I could eat the hotel food all day, great selection of breakfast food. Very modern with a good hair dryer. Service was great too.More

1  Thank Christine P
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 7 October 2016

Dear Christine P, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a nice stay with...More

Reviewed 27 September 2016

Last hotel on an organised tour of Indochina it was an excellent place to stay in Hanoi. Very high quality hotel, good facilities, rooms and service: no issues in any area here at all. Of special note is the breakfast buffet, which is the most...More

Thank Mark B
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 4 October 2016

Dear Mark B, A warm thank you for choosing Melia Hanoi and for taking your time to write a review about your stay. We are glad that you enjoyed our services, in particular our breakfast buffet. Your comment about our hotel will be shared with...More

Reviewed 25 September 2016

ideal location at the central district at Hanoi which is good for business event. Good bedroom services and atmosphere offering fantastic sleep quality . Also nice food: morning and lunch buffet. Staff are extremely helpful and friendly.More

Review collected in partnership with Meliá Hotels International
1  Thank 648dungb
Response from MeliaHanoiHotel, General Manager at Melia HanoiResponded 27 September 2016

Dear 648dungb, Thank you for choosing Melia Hanoi and for taking your time to write about your stay with us. We are glad you liked our centered location it is not only useful to the guest that come to Hanoi for buisness purposes but also...More

Reviewed 24 September 2016 via mobile

Lovely staff, very pleasant. Great staff canteen buffet on ground floor, nice to know the hotel shares the luxuries with their people, Sunday lunch better than Saturdays but still good buffet if not a bit expensive for seafood salad, nevermind the staff enjoy it !..........................................................!

Thank DavidGastro
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$103 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#41 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$103 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#41 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (895)
Room & Suite (521)
Dining (120)
Pool & Beach (32)
Amenities (56)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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GoOut2013
13 May 2018|
AnswerShow all 6 answers
Response from MeliaHanoiHotel | Property representative |
Dear GoOut2013, Thank you for your interest in Melia Hanoi. Kindly be informed that we have a plan to renovate our swimming pool and spa areas. However, this plan is still in progress. While waiting for the renovation, we... More
0
Votes
jbk999
19 March 2018|
AnswerShow all 5 answers
Response from MeliaHanoiHotel | Property representative |
Dear jbk999, Kindly be noted that we have two The Level Suite rooms with balcony in our hotel. Should you wish to reserve those rooms, please kindly send the request to our Reservation Team in advance. Thank you very much... More
0
Votes
Revjohncrosby
1 February 2018|
AnswerShow all 4 answers
Response from Katherine-Marie K | Reviewed this property |
Wow, you’re really demanding an answer, aren’t you! Next time you post a question, try some manners!!
0
Votes
Room Tips
"If you are ageing ask for a room with a proper shower rather than one in the bathtub."
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"9th floor has a very nice view"
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"None really the higher floors will have a better view, but Hanoi dies not have a great skyline."
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"Great CBD location."
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