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Melia Hanoi

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#67 of 574 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
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1,571 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Reading, United Kingdom
Reviewed 22 May 2015

I recently stayed in the Melia Hotel, Hanoi, for a business trip. The hotel is undergoing some up grading, so it was quite noisy in the mornings. My room had been recently re-decorated and I have to say was absolutely lovely. The staff are outstandingly friendly and helpful. The Bell Boy even helped me cross the rather dauntingly busy road,...

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Helpful?
4Thank Heather M
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel, especially our Team members. We are pleased to read that you liked our newly renovated room. We are also glad to know that you enjoyed your stay with us. Our goal is always to make sure that...

Moscow, Russia
Reviewed 21 May 2015

Stayed for two nights on our way from Moscow to HaLong Bay and on the way back from DaNang to Moscow. Everything superb, honestly did not expect this kind of service in Hanoi -excellent sleep quality - cozy bed, excelent pilows - especially important for my bad back - comfortable enough air conditioning - cozy bathroom with first class amenities...

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2Thank AllaMoscow
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great and detailed comments about our hotel facilities and services. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay; to have achieved...

York, United Kingdom
Reviewed 21 May 2015

This is a well appointed hotel with large comfortable rooms. The business lounge was under going renovation whilst I was there but they had a temporary lounge which was quite acceptable. The staff on reception were very friendly and helpful although many of them were not fluent in English. The food was very good with a great breakfast with plenty...

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Helpful?
1Thank gottal
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved...

Leeds, United Kingdom
Reviewed 20 May 2015

A lovely hotel. Had a few issues with noise from a club nearby and a club within the hotel but this was resolved satisfactorily and I am a very light sleeper. Amazingly comfortable rooms and fab bed linen and bathrooms (both of which are on my priority list) helpful staff, great location - I would stay here again

Review collected in partnership with Meliá Hotels International
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1Thank rebeccacN1212CO
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have...

Montgomery, Al
Reviewed 20 May 2015

The Melia has become my home away from home when working in Hanoi. The staff are outstanding, the hotel is beautifully managed and maintained, and the overall experience makes being away from loved ones not such a difficult time. I'm pampered and protected and helped and entertained by the outstanding staff, so much so that even my elderly mother doesn't...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank candydrgn
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” whenever you travel to Hanoi and for your great comments about our hotel, especially our Team members. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful...

Doune, United Kingdom
Reviewed 19 May 2015

I only stayed for 1 night but will very happily use again when in Hanoi. The check in was seamless. My details were ready and room allocated, making the process quick and painless - just what you need after a long journey. Very well appointed rooms. Modern but stylish. Good choice at breakfast. I will indeed return.

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Helpful?
Thank RickyKujawa
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this goal is a real satisfaction...

Sydney, Australia
Reviewed 13 May 2015

Centrally located within walking distance of many good restaurants. Staff were very helpful with any inquiries and rooms were immaculate. A very good variety of western and local food was available for breakfast.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank rossians
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this goal is a real satisfaction...

Pau, France
Reviewed 13 May 2015

Large room well eqipped. I used inckuded leisure centre and had it to myself in the middle of the day- staff very helpful. Breakfast was very good with excellent choice. Unclear if wifi was free or not. Negative was lack of hot water for a shower.

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Helpful?
Thank asterix_et_oblelix
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved this goal is a...

Reviewed 12 May 2015 via mobile

If I ever had a choice to host a conference in Hanoi I would totally avoid this place. The food quality for banquets is mediocre, the temperature control is uncomfortable (too hot), equipment (projectors and audio) is old and tech support unresponsive....and thats not to mention the persistent smoke smell coming from the kitchen area while I sat listening to...

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Helpful?
1Thank Tuxedomack
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for taking time to post your comments about our hotel facilities and services. We are very sorry for the inconveniences suffered during the conference you attended. Your opinion is very important for us and you have our commitment that all of your comments will be used to improve our services. All our meeting...

Cheltenham, United Kingdom
Reviewed 10 May 2015

We stayed at this hotel for three nights at the beginning of our two week tour of Vietnam and Cambodia. The hotel was very clean and tidy. The rooms were spacious and well equipped. The service was excellent. The hotel is in a good location and within walking distance of many sites and restaurants. I was with a touring group...

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Helpful?
1Thank Martin-at-YTB
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: €86 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#16 Luxury Hotel in Hanoi
#25 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
7 questions
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London, United Kingdom
9 months ago
George Town, Malaysia

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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't had a bad room on any of three sides....”
  • A view from room on the 11th floor of the Melia, on a gray and rainy January day in Hanoi!!
 of 5 bubbles S7117YWjohnk, 17 Jan 2017 | Read review
“Our studio suite was excellent.”
 of 5 bubbles saigondave, 16 Jan 2017 | Read review
“You should choose the room in high floor to have the best view of hotel. I didnt choose the corner room because I stayed for business only.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Bed a little hard. ”
 of 5 bubbles quintay2017, 6 Jan 2017 | Read review
“Excellent views from higher level rooms.”
 of 5 bubbles 70selinaj, 3 Jan 2017 | Read review
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