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Melia Hanoi

2,050 reviews
#77 of 607 Hotels in Hanoi
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Traveller (828)
Room & Suite (518)
Storyboard
Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“evening buffet”(15 reviews)
“old quarter”(140 reviews)
“great hotel”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Melia Hanoi
Offers & Announcements: Up to 15% MeliáRewards
Hotel deals
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,050)Write a Review
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1,402 results
Traveller rating
725
463
151
44
19
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725
463
151
44
19
Show reviews that mention
All reviewsevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakean upgradethe executive loungebreakfast was excellentcomfortable roomsfrench quarterstayed here for nightshalong bay
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1 - 5 of 1,402 reviews
Reviewed 2 days ago

Stayed here. Luxury hotel. I had a great suite with separate bedroom and living room, plus work desk area. Fresh fruits every day. Included limited free laundry services. Only paid like $140. Exceptional bathroom with marble tub, high tech Japanese toilet seat with all the...More

Thank Keith F
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 2 days ago

Dear Keith F, Thank you very much for taking time to post your comments about our hotel facilities and services. We are glad to know that you enjoyed the room and you had a pleasant experience with us. Once again, our most sincere thanks for...More

Hotel's Favourite
Reviewed 14 November 2017

We got into our room relatively early, thankfully as we had been on the go quite a long time so it was good to take a break. The room was a good size on the 9th floor with a hazy view out over Hanoi. The...More

1  Thank TJ862
Response from MeliaHanoiHotel, Guest Experience Department at Melia HanoiResponded 17 November 2017

Dear TJ862, On behalf of the whole team of Melia Hanoi I would like to thank you for staying with us and for taking the time to share your warm and detailed feedback on Tripadvisor. We highly appreciate your compliments regarding our hotel's performance and...More

Reviewed 3 days ago

They will not honour 'lowest price guarantee' advertised on their website and it takes 2-3 times before you get responses from staff. Maybe because it was getting close to Lunar New Year but one of their restaurants and the Club Room was closed so afternoon...More

Thank isaiahchoe
Response from MeliaHanoiHotel, Guest Experience Department at Melia HanoiResponded 2 days ago

Dear isaiahchoe, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our Hotel facilities and services. We would like to apologize for the inconvenience caused regarding the closing The Level lounge and our restaurant....More

Reviewed 4 days ago

We really enjoyed our 3 nights at the Melia. It's in a great location just 10 minutes from the lake, with really friendly staff, well appointed clean rooms, and the best buffet breakfast of all the hotels on our trip!More

Thank toby187
Response from MeliaHanoiHotel, Guest Experience Department at Melia HanoiResponded 3 days ago

Dear toby187, Thank you for taking the time to leave such a nice feedback on your recent stay with us. I am glad to know that our staff provided you with a fast response and good service. It’s also a pleasure to know that you...More

Reviewed 4 days ago

This was a great hotel to stay in. It is right nearby the town centre sights. The hotel staff were friendly and the rooms were very nice indeed. The hotel bar was also very nice. Organizing a taxi the airport was a little tricky and...More

Thank M E
Response from MeliaHanoiHotel, Guest Experience Department at Melia HanoiResponded 4 days ago

Dear M E, On behalf of the entire Meliá Hanoi team, we thank you for the positive comments you have made on TripAdvisor in addition to having chosen us as your home in Hanoi. Your sincere opinion can be a very valuable reference for other...More

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123456281
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$96 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#27 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$96 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#18 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#27 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (828)
Room & Suite (518)
Dining (113)
Pool & Beach (30)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Revjohncrosby
1 February 2018|
AnswerShow all 4 answers
Response from Katherine-Marie K | Reviewed this property |
Wow, you’re really demanding an answer, aren’t you! Next time you post a question, try some manners!!
0
Votes
sistercath
13 October 2017|
Answer
Response from TigerLilyReading | Reviewed this property |
Yes the WiFi was good in the rooms we had and good all over the hotel. It’s a top hotel in Hanoi and has all the facilities one would expect of a five star hotel. Enjoy!
1
Vote
bluemocha
5 October 2017|
AnswerShow all 5 answers
Response from TigerLilyReading | Reviewed this property |
We had a twin and double both were fine. Good views and spacious.
0
Votes
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123456
Room Tips
"SKIP the Lounge food!"
Read review
"Say not only Melia, say "The Level""
Read review
"Higher rooms are quieter from the traffic"
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"Upgrading the room was very affordable."
Read review
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