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Melia Hanoi

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#67 of 574 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
Melia Hanoi
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1,571 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Bangkok
Reviewed 5 days ago NEW

This is my third stay at the Melia, and each experience has been a good one. It is centrally located, and - best of all - most taxi drivers will recognize the name, making it easier to return. The cuisine is excellent - a wide variety of dishes, and all of them are tasty.

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Helpful?
Thank John K
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear John K, On behalf of myself and all the staff of Melia Hanoi, I would like to thank you for having chosen us for your stay in Vietnam, as well as for taking the time to post your comments on Tripadvisor. It is always a pleasure to receive such positive feedback. I will share your comments with our team,...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Excellent trip to Hanoi, went there for leisure, first time to the city and very unsure if the location and hotel was good. During check-in to the hotel, was given an upgrade. The suite was really nice, with ample of space, a living room with work table in place. Bed is perfect, with options of pillow types, excellent room service...

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Helpful?
Thank Ming Siang L
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Ming Siang L, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great motivation for...

Reviewed 5 days ago NEW

attentive staff and big smile always in their faces. You can find anything needed within walking distance. Beside that, this hotel location is quite close to many attraction sign seeing. Many bar around to hang out and enjoy night life.

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Helpful?
Thank 88 v
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear 88 v, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and taking your time to review us on Tripadvisor. We are happy to learn that we were able to exceed your expectations regarding our wise location, attentive and hospitality provided by our associates. They work very hard, and take great pride in giving...

Ho Chi Minh City
Reviewed 6 days ago NEW

The Melia Hotel in Hanoi is a great place to stay while in the Capital. It's centrally located, close to (but not in) the "Old Quarter" and Hoan Kiem Lake, a focal point for locals and tourists alike. Our stay was most comfortable, cosy and relaxing. Reception and lobby staff could have been better and were a little cold, but...

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Helpful?
Thank saigondave
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear saigondave, Greetings from Meliá Hanoi Hotel! It was a great pleasure to have you with us, thank you for your nice review about your recent stay at Melia Hanoi on Tripadvisor. We are delight to know that you had a pleasant stay with us and our service and hotel’s facilities met your expectation. Our principal aim is to give...

Reviewed 1 week ago

I stayed here for few days because of business trip, my friend was recommend me to stay here because it location. I was reading the comment and prepare my attention on some points. But upon arrival, it was a fantastic stay. the hotel itseft ambience is quite cozy but little bit dark with 2 main tone black and white. Make...

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Helpful?
Thank Chan E
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Chan E, Thank you very much for choosing Melia Hanoi for your recent stay and for your great review about our Hotel facilities and services. We are delighted to know that you really enjoyed your stay with us and you were impressed with the service provided by our associates, especially Mr. Hoang from our customer service. I will share...

Ho Chi Minh City, Vietnam
Reviewed 1 week ago

Being on a businees trip, it is implortant that I get good rest and food while away from home. Melia always gives me a sense of home - relaxing environment, aroma as you enter the hotel, great sleep and fantastic food!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank nur1974
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear nur1974, Thank you for choosing us as your "home away from home" and taking your time to post review of us regarding your stay. We are proud to know that you really enjoyed your stay with us and I am delighted with your experiences. Your positive comments will help us with our continuing effort to improve the services quality...

Bangkok, Thailand
Reviewed 1 week ago via mobile

I like the atmosphere at this hotel. The smell on the floor is so relax. There are many types of pillow that u can select. The one which they give in the room is soft and comforty for a deep sleeping. Food and desert are wide variety. Vietnamese eat a bit sweet so every desert is super sweet for me.

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Helpful?
Thank bowpanlekha
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear bowpanlekha, On behalf of myself and all the team of Melia Hanoi, I would like to thank you for choosing us for your recent stay as well as for taking the time to post your nice comments on Tripadvisor. I am glad to know that you enjoyed your stay with us and our aroma made you feel relaxing. Beside...

Reviewed 1 week ago via mobile

Overall, 4 star hotel experience at most. Needs to improve on customer service to move itself to real 5 star experience. Service is borderline on 3-4 star depending on where you are in the hotel. Second time staying at this hotel within 7 months' time. Chose the hotel as we were attending events held at the hotel. Upon arrival and...

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Helpful?
Thank BinbinChan
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear BinbinChan, Greetings from Meliá Hanoi Hotel! Thank you for choosing Melia Hanoi during your recent stay in the capital of Vietnam and for your comments regarding your experience with us. We regrettably noted your dissatisfaction with the hotel service; kindly allow us to express our sincere apology for the inconvenience caused. Regarding your comment about the luggage, I am...

Reviewed 1 week ago via mobile

I'd like our stay in Melia! We got an upgrade for a premium super king room! :-) Very nice staff and breakfast! Location is okay, but I rather prefer to be stayed around the main lake! Hanoi is a very chaotic city but interesting play.

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Helpful?
Thank Heloisa I
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Heloisa I, Thank you very much for staying with us and taking time to review us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great...

Reviewed 2 weeks ago via mobile

Superb hotel for its location , its perfect service , its excellent food , its decoration, its magnificent rooms, its installations and for the sympathy , the expertise, the education , the professionalism and implication of its people. To be highly recommended.

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Helpful?
1Thank Yoysolamenteyo
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Yoysolamenteyo, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our Hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectation. Your positive comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: €86 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Agoda so you can book your Melia Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#16 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#25 Spa Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
7 questions
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London, United Kingdom
9 months ago
George Town, Malaysia

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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't had a bad room on any of three sides....”
  • A view from room on the 11th floor of the Melia, on a gray and rainy January day in Hanoi!!
 of 5 bubbles S7117YWjohnk, 17 Jan 2017 | Read review
“Our studio suite was excellent.”
 of 5 bubbles saigondave, 16 Jan 2017 | Read review
“You should choose the room in high floor to have the best view of hotel. I didnt choose the corner room because I stayed for business only.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Bed a little hard. ”
 of 5 bubbles quintay2017, 6 Jan 2017 | Read review
“Excellent views from higher level rooms.”
 of 5 bubbles 70selinaj, 3 Jan 2017 | Read review
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