We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Diamond Westlake Suites

Show Prices
#121 of 574 Hotels in Hanoi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Diamond Westlake Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 56: English reviews
Reviewed 6 days ago NEWvia mobile

This hotel has large apartments with a kitchen, dining room, lounge and ensuite. The apartments are clean with nice decor, only the bathroom is old-fashioned with a bathtub- shower combination and a curtain. This hotel has a large pool, playground, squash courts and tennis courts. The hotel has a complimentary shuttle service to the old quarter as well.

 Report
Helpful?
Thank Humeira C
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Humeira C, Thank you for chosing us as your place to stay while in Hanoi. It is nice to know you enjoyed the experience. Indeed we have the largest outside space in the area with full facilities, scheduled transportation and well appointed apartments. We are looking forward to having the opportunity to serve you again. Kind regards, Romain P.

Reviewed 2 weeks ago via mobile

Pros : Nice & friendly staff. Quite accommodative as well. Excellent for people who need kitchenette. The kitchen does have all the basic items needed for cooking including a toaster, rice cooker, microwave cum oven and an electric kettle. Nice lakeside location - just that it is not central (bit off centre from old quarters Hoàn Kiem Lake). But it...

 Report
Helpful?
Thank Anand M
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Anand M, Thank you very much for the review. The team will be delighted to know you enjoyed the friendly service and the overall product. We do have some "outside" hangers available upon request. If we have the pleasure to welcome you again, do not hesitate to ask our residence service center for support. Kind regards, Romain P.

Vittangi, Sweden
Reviewed 15 December 2016 via mobile

This is really an oasis from Hanois busy tempo and pollution. Perfect for a business accomodation and for sure for families. Superb service and a really good breakfast with something for every taste. Clean and spasious rooms, big pool area and a small mini market. Highly recommended.

 Report
Helpful?
Thank Päivi J
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Paivi J, It was our pleasure to be of service to you during your stay in Hanoi and thank you very much for taking the time to write a review. Kind regards, Romain P.

Hastings, United Kingdom
Reviewed 9 December 2016 via mobile

We chose this from reviews that said it was a great place to stay to relax in, having been in Asia for a month and feeling tired, both also had picked up colds. This was exactly what we needed. It is further out, but that means quieter, fresher air and clean, and they do have the free shuttle bus. The...

 Report
Helpful?
Thank Kiffs68
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Kiffs68, Thank you for the review and we are delighted you enjoyed your stay with us. My team will be very happy to know they contributed to your overall comfort and satisfaction while in Hanoi. We are very much looking forward to welcome you back. Kind regards, Romain P.

Penang Island, Malaysia
Reviewed 30 November 2016 via mobile

If you prefer apartment stay for family and away from noisy or crowded area then this is the best 4 stars apartment suites. Located at the north eastern side of Hanoi which is facing exactly Ho Tay Lake. Very nice environment. Clean & spacious room, friendly staffs, big swimming pool, fitness centre, children playground, free internet, kitchen fully equipped with...

 Report
Helpful?
Thank Alice T
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Alice T, Thank you for taking the time to write about your positive experience while staying with us. We are really delighted you enjoyed our overall product & services. We are all hoping to welcome you back again. Kind regards, Romain P.

Cirencester, United Kingdom
Reviewed 22 November 2016

The staff were very friendly and helpful. The room, or rather apartment was bigger than I needed for a single person, but for 2 people or family it makes it good value. I felt safe and cared for and spent time just chilling in the apartment out of the bustle of city life. Breakfasts were good with plenty of variety....

Review collected in partnership with this hotel
 Report
Helpful?
Thank 721charlotte
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear 721charlotte, Thank you for the review, we are delighted you enjoyed the service provided by the team. Yes we have a great location by the lake, away from the bustle and hustle and yet a short drive away from the center. The outdoor jacuzzi by the swimming pool is being fixed and we are all hoping to have the...

Hong Kong, China
Reviewed 20 November 2016

Front desk staffs were very helpful, restaurant staffs very polite and friendly. If they could hear up the jacuzzi during cooler months it will even be better. Walking distance pretty close to a lot of different business, shuttle buses to main streets, may be can extend the time to later in the afternoon for the return trip

Review collected in partnership with this hotel
 Report
Helpful?
Thank hellmary66
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Hellmary66, Thank you for the positive review. We are delighted to know you enjoyed the overall service provided by the team. Yes, our location by the largest lake in Hanoi offers a relaxed atmosphere while restaurants and local life are just minutes away. We are all hoping to welcome you back. Kind regards, Romain P.

Busselton, Australia
Reviewed 19 November 2016

Arrived at the Hotel with friendly staff waiting at the steps of the foyer. Ushered to our up graded spacious room (an extra person at no extra cost).Plan to re-visit the Hotel next time I'm in Hanoi with my family.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Mickw8
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Mickwaight, Thank you for the great review. My team will be very pleased to know they provided you with a friendly service. We are looking forward to be of service to you in the near future. Kind regards, Romain P.

Haifa, Israel
Reviewed 18 November 2016

The apartment in spacious with lots equipments.kitchen ,whashing mashine with whashing powder. Breckfast is very rich.you can find playground for children swemingpool and jacuzzi. The staff are amazing and will make everything to please you Very recommended

Review collected in partnership with this hotel
 Report
Helpful?
Thank 409gadj
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear 409gadj, Thank you. It is great to know you enjoyed our fully service apartment and that our restaurant team at la Verandah restaurant make your breakfast a pleasant one. It is nice to note you enjoyed our just newly renovated playground area. Kind regards, Romain P.

Hong Kong, China
Reviewed 1 November 2016

Absolutely lovely serviced apartment for short-medium to long stay with amazing view of the West side lakes. Playgrounds, tennis courts, gym, swimming pool, restaurants, spa etc. all available in this expat community. I have to admit its securely tucked inside a busy street with secured gated community and it is around 10-15 min walk to the main road but the...

 Report
Helpful?
Thank Cada R
DiamondWestlake, General Manager at Diamond Westlake Suites, responded to this review

Dear Cada R, Thank you for sharing your experience and highlighting our beautiful location. I am happy to read my team, our facilities and environment contributed to give you a pleasant stay. We certainly hope to welcome you back in the near future. Kind regards, Romain P.

88 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (17)
Viewed
Family/Play Areas (6)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (11)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
2.5 km away
The Hanoi Club Hotel & Lake Palais Residences
1.1 km away
Fraser Suites Hanoi
Fraser Suites Hanoi
#146 of 574 in Hanoi
75 reviews
2.5 km away
Somerset West Lake
Somerset West Lake
#147 of 574 in Hanoi
93 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Dragon Hotel
Dragon Hotel
#162 of 574 in Hanoi
59 reviews
5.0 km away
Hanoi Tirant Hotel
Hanoi Tirant Hotel
#77 of 574 in Hanoi
1,347 reviews
1.6 km away
InterContinental Hanoi Westlake
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the exclusive Quang Ba area on the north-eastern fringe of Hanoi's scenic Ho Tay Lake, Sedona Suites Hanoi offers the best of both nature and modern living. A mere 15 minutes drive away from the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. ... more   less 

Additional Information about Diamond Westlake Suites

Address: 96 To Ngoc Van Street, Quang An Ward, Tay Ho District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €78 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Diamond Westlake Suites 4.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Travelocity, Priceline and Booking.com so you can book your Diamond Westlake Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#39 Luxury Hotel in Hanoi
#48 Spa Hotel in Hanoi
#63 Romantic Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Diamond Westlake Suites staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Diamond Westlake Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request rooms over looking west side lake”
 of 5 bubbles cadar_13, 31 Oct 2016 | Read review
“Choose a room with a view to the lake”
 of 5 bubbles NadaHanoi, 12 Oct 2016 | Read review
“Ask for pool view.”
 of 5 bubbles lizwild08, 29 Sep 2016 | Read review
“Ask for a lake view or a pool view”
 of 5 bubbles guptaax123, 13 Apr 2016 | Read review
“All rooms must be pretty good.”
 of 5 bubbles Sceinceman, 11 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay