We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
14/05/2017 15/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Pan Pacific Hanoi

    1 Thanh Nien Street, Ba Dinh District, Hanoi 10000, Vietnam
    Hotel website
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$42
    US$139
    US$97
    US$120
    US$139
    Traveller (968)
    Room & Suite (337)
    Dining (78)
    InterContinental Hanoi Westlake
    2,200 reviews
    #63 of 580 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery Collection
    1,341 reviews
    #74 of 580 hotels in Hanoi
     
    Melia Hanoi
    1,710 reviews
    #66 of 580 hotels in Hanoi
     
    Sofitel Legend Metropole Hanoi
    6,141 reviews
    #40 of 580 hotels in Hanoi
     
    Overview

    • Excellent52%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sofitel plaza” (159 reviews)
    “west lake” (163 reviews)
    “rooftop bar” (75 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Pan Pacific Hanoi
    Special Offer: Free Room Upgrade
    Hotel deals
    InterContinental Hanoi Westlake
    2,200 reviews
    #63 of 580 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery Collection
    1,341 reviews
    #74 of 580 hotels in Hanoi
     
    Melia Hanoi
    1,710 reviews
    #66 of 580 hotels in Hanoi
     
    Sofitel Legend Metropole Hanoi
    6,141 reviews
    #40 of 580 hotels in Hanoi
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 11 other deals from US$97
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3408ebf60d9d4a4e979826ec878e00c1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":299586,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":14,"month":5,"year":2017},"checkout":{"day":15,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3408ebf60d9d4a4e979826ec878e00c1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":139,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":139,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":139,"lowestMetaPrice":97,"highestMetaPriceDisplay":139,"hotelName":"Pan Pacific Hanoi","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM0MDhlYmY2MGQ5ZDRhNGU5Nzk4MjZlYzg3OGUwMGMxIiwiQUlLIjoiZmIzMDM5YjAyYjM3NDg4NmE2YzkwNjkzMWQwNWYxZjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "14/05/2017", "checkOut": "15/05/2017", "lowestPrice": "US$97", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53930912":"TravelocityEWS","68904988":"CancelonIB","32450615":"BookingCom","79790651":"AgodaIB","79417873":"CheapTicketsEWS","32697465":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (1,669)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,669 reviews

    Reviewed 6 days ago
    Google Translation

     1日だけの滞在となってしまいましたが、部屋も広く、調度品も落ち着いており、機能的な良いホテルでした。17階でチェックイ...More

    Thank jshtyo
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear Guest, We are delighted to read of your wonderful comments. Thank you for staying at Pan Pacific Hanoi and for taking the time to recommend the hotel on TripAdvisor. We are thankful for pointing out the service received by our team and that we...More

    Reviewed 1 week ago

    We spent three nights in this beautiful hotel and thoroughly enjoyed the experience. The view from our window was amazing and the location was perfect for exploring the city. The staff were very friendly and looked after our every need. We ate at the bar...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Lynda A
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear Lynda, Thank you for your kind words of recommendation. We are thankful you chose to stay with us at Pan Pacific Hanoi and even more so for taking the time write about your experience. Vietnam has a great coffee culture and many interesting coffee...More

    Reviewed 1 week ago via mobile

    We stayed here for 4 nights as part of a Luxury Escape package and really enjoyed the experience. Very pleasant room overlooking the lake, quiet (we slept well). Breakfast was fresh with many choices. Service was impeccable. We could walk to Old Quarter, the Mausoleum,...More

    Thank Bev S
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear Bev, Thank you for taking the time to share your feedback, following your recent stay. We take the points raised seriously and have already shared with the teak, in order to find ways to improve our guests' experience. We would just like to clarify...More

    Reviewed 1 week ago

    If you are to travel to Hanoi, this is, hands down, the hotel to stay at. The service is just exceptional. They really went out of their way to help me in every single occasion they had a chance to do so. Their spa has...More

    Thank RaulMex70
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear RaulMex70, We are delighted to read your recommendation of Pan Pacific Hanoi. Thank you for choosing to stay with us and furthermore for taking the time to share your experience. It is most encouraging that our service and facilities surpassed your expectations. We hope...More

    Reviewed 1 week ago

    Though a little dated, we enjoyed the location of the hotel (next to the Westlake) with amazing view of the lake from the room. Across the street is a KFC (which the kids enjoyed) and I enjoyed the coffee at the many cafes around the...More

    Thank beramkumar
    Response from MarcEmmanuel1, General Manager at Pan Pacific Hanoi

    Dear beramkumar, Thank you for staying with us and for taking the time to share your experience on TripAdvisor. Our sincere apologies for not completing reaching your expectations, although our team seems to have impressed you during your stay. We are most proud of our...More

    InterContinental Hanoi Westlake
    2,200 reviews
    #63 of 580 hotels in Hanoi
     
    Hotel de l'Opera Hanoi - MGallery Collection
    1,341 reviews
    #74 of 580 hotels in Hanoi
     
    Melia Hanoi
    1,710 reviews
    #66 of 580 hotels in Hanoi
     
    Sofitel Legend Metropole Hanoi
    6,141 reviews
    #40 of 580 hotels in Hanoi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$92 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Business Hotel in Hanoi
    • #21 Luxury Hotel in Hanoi
    • #26 Family Hotel in Hanoi
    • #29 Spa Hotel in Hanoi
    • #38 Romantic Hotel in Hanoi
    Photos
    Traveller (968)
    Room & Suite (337)
    Dining (78)
    Pool & Beach (26)
    Nearby
    Nearby Hotels
    The Hanoi Club Hotel & Lake Palais Residences
    256 reviews
    .35 km away
     
    Sun Hotel
    1 reviews
    .21 km away
     
    Tam Hotel
    25 reviews
    .51 km away
     
    May de ville City Centre II
    58 reviews
    .75 km away
     
    Nearby Restaurants
    Summit Lounge
    151 reviews
    .02 km away
    A la folie
    65 reviews
    .09 km away
    Ming Restaurant
    59 reviews
    .01 km away
    Cafe Duy Tri
    42 reviews
    .22 km away
    Nearby Attractions
    Chua Tran Quoc
    683 reviews
    .38 km away
    West Lake
    1,516 reviews
    .37 km away
    Den Quan Tran Vu
    25 reviews
    .43 km away
    Kim Lien Pagoda
    7 reviews
    .24 km away
    Questions & AnswersAsk a question
    amanto07
    Is there a near shopping area where I can buy a modest price for colorful Vietnamese dresses? I need one for my event in Hanoi.
    7 March 2017|
    Answer Show all 5 answers
    Response from MarcEmmanuel1 | Property representative |
    Dear Amanto07, Thank you for your question and the interest in Pan Pacific Hanoi. We would be able to suggest a few options both for purchasing and for hiring local Vietnamese outfits. Please contact our Concierge team... More
    0
    Votes
    kinderlady
    I want to know is it walking distance to attractions? Any night life around?
    4 January 2017|
    Answer Show all 4 answers
    Response from 659dahlial | Reviewed this property |
    Surrounding the hotel, there are a few small cafes and It's about 10 minutes walk towards the lake.
    0
    Votes
    Mimi F
    Hi. we are coming back to Hanoi from Halong Bay on the 18th 6pm. and our flight is 20th 1am. Does your hotel have 1.5 day rates? since we check-in late and out beyond 2pm? Pls let me know asap so I can book.
    7 November 2016|
    Answer
    Response from Marc E | Property representative |
    Dear Mimi F, Warm greetings from Pan Pacific Hanoi. We would be pleased to offer you our Best Available Rate of USD 130.00 (plus tax and service charge) for the nigh of 18th November, followed by our "Day Rate" of USD 100.00... More
    0
    Votes
    Room Tips
    "A high floor overlooking the lake."
    Read review
    "Ask for Lakeview room !!"
    Read review
    "Premiere Lake View Room - a good view of both lakes."
    Read review
    "Level 14 up. Look for a room overlooking lake"
    Read review