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Sofitel Legend Metropole Hanoi

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Traveller (4353)
Room & Suite (917)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“opera wing”(682 reviews)
“bamboo bar”(362 reviews)
“old wing”(339 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Legend Metropole Hanoi
Offers & Announcements: So Chic Apéritif
Offers from Sofitel Legend Metropole Hanoi
Offers & Announcements: So Chic Apéritif
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Reviews (7,108)
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5,750 results
Traveller rating
4,695
788
192
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4,695
788
192
48
27
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11 - 15 of 5,750 reviews
A TripAdvisor Member
Hanoi
1
Reviewed 6 days ago

Excellent customer service and grand opulence - a great combination. The room was very clean and tidy as well as spacious. The swimming pool was a little small when a few people were using it but overall this experience was excellent.

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Reviewed 6 days ago

We stayed one night in the opera wing (suite with club access) and one night in the historical wing (grand luxury room). Both wings have their own charme and the rooms are in both wings beautiful with the same nice view (pool view is a...More

1  Thank luxuryvoyage
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear luxuryvoyage, We are glad that you were able to let us know about your excellent stay here in Sofitel Legend Metropole Hanoi. It is a delight that you enjoyed our Grand Luxury room in our historic building and the Suite in Opera wing with...More

Reviewed 6 days ago

This is a fabulous historic (tastefully updated) hotel in the heart of Hanoi. The restaurants and bars are excellent (great food and service). I particularly enjoyed hanging out at the poolside bar which has an old colonial ambience. Of course, there are other top-end hotels...More

Thank Mike933
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear Mike933, Thank you very much for taking the time to share your kind review on TripAdvisor. It is wonderful to read how much you enjoyed our beautiful hotel with the excellent food and service at the restaurants and bar. We are delighted to know...More

Reviewed 6 days ago

Grand by name and by nature. The service at this hotel is just impeccable. Everywhere you turn there is a person smiling and wanting to help you. Nothing was too much trouble. The hotel is large and extremely elegant featuring two wings which are connected...More

Thank PJ-Scuba
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear PJ-Scuba, Thank you for reviewing your magnifique experience with us, it is truly a pleasure to read such comment. We are delighted to hear that you had a wonderful stay once again in our establishment, thank you for your ongoing loyalty! Please, be assured...More

Reviewed 1 week ago

The Metropole remains a gem. Having recently stayed for 14 days, and on other occasions, I renew each time my sense of admiration for the quality of this hotel in each and every aspect. The attention to detail, courtesy of staff and range of services...More

Thank Bruce A
Response from SLMHHanoi, General Manager at Sofitel Legend Metropole HanoiResponded 3 days ago

Dear Bruce A, I would firstly like to thank you for taking the time to write a positive review, and thank you for choosing Sofitel Legend Metropole Hanoi for your recent visit to Hanoi. It is our commitment to provide only the finest for our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hot Tub
Outdoor pool
Details
Price range
US$217 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#13 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#18 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$217 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hanoi
#9 Family Hotel in Hanoi
#13 Luxury Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#18 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4353)
Room & Suite (917)
Dining (393)
Pool & Beach (261)
Business Centre & Event Rooms (12)
Family and Play Areas (7)
Questions & Answers
Ask a question
Sally W
13 April 2018|
AnswerShow all 3 answers
Response from SLMHHanoi | Property representative |
Dear Sally W, Thank you very much for your interest in our Spa treament. Please see here our price: Body Massage 60 minutes: 1,900,000VND net for one person. Body Massage 90 minutes: 2,500,000VND net for one person. Sothys... More
0
Votes
jbk999
18 March 2018|
AnswerShow all 5 answers
Response from wooglin721 | Reviewed this property |
Not to my knowledge.
0
Votes
Jay F
11 February 2018|
AnswerShow all 6 answers
Response from SLMHHanoi | Property representative |
Dear Jay F, We are so sorry for the delay response. The 30% Spa tax is the tax which is required by Vietnamese Government for all the special service such Spa treatment, This is excluding the 45% of VAT and service... More
0
Votes
Room Tips
"Try the historical hotel wing!"
Read review
"Metropole Wing is more historic - Opera Wing is more modern. Both lovely!"
Read review
"Avoid Metropole rooms, ask for room on Floor 1 with Patio."
Read review
"Pool view is a must"
Read review
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