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Sofitel Legend Metropole Hanoi

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15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (1237)
Dining (639)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Legend Metropole Hanoi
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 1,274 hotels in Hanoi
2021 Travellers' Choice Best of the Best
A prominent fixture in the heart of Hanoi since 1901, French colonial-style Sofitel Legend Metropole Hanoi – with its white façade, green shutters, wrought iron detail, and lush courtyard lawn – portrays an authentic sense of rich heritage, fascinating history and romance. The hotel boasts a long tradition as a popular rendezvous for discerning travelers, among them ambassadors, celebrities, and heads of state. Metropole Hanoi has been the recipient of numerous international awards for its excellent service. Celebrating the passion for great cuisine, the hotel houses a complement of distinctive bars and restaurants, including the bespoke cocktail bar, whisky lounge and restaurant angelina, Parisian café-inspired La Terrasse, haute cuisine Le Beaulieu, and traditional Vietnamese gastronomy Spices Garden.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
Name/address in local language
Getting there
Noibai Airport22 kmSee all flights
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8326Reviews66Q+A100Room tips
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Popular mentions
Ngthanhtrung wrote a review Aug 2021
1 contribution
To whom it might concern, I'm A pilot working for Vietnamairlines. I have been staying at diffirent quarantine hotels, and I'm most impressed with Metropole hotel Hanoi. The hotel itself is very clean, tidy and cozy, it makes me feel like home. The staff are helpful and dedicated: + They never miss one wake up call, eventhough our flight schedules are unfixed. + I understand that working in a protective suite all day long, staying away from thier family in a period of time is a hard work, however, they still take a great care of us. + They provide us with a diversity of food, which is very tasty. Whenever we arrived at the hotel after a long flight, the meals are ready for us. They are also willing to serve meals according to our flight schedule to ensure our physical health at work. I must mention here Ms. Chi, the young manager, she is very enthusiastic, supportive and really puts her mind into work. I highly appreciate her support during my stay. I'd love to say thank you to all of Metropole staff who have made our wonderful stay here at the hotel. Wish you and your family safe and sound!
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Date of stay: August 2021Trip type: Travelled with friends
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 4 weeks ago
Dear Leonlai003, What a pleasure it is to read your wonderful review on TripAdvisor! We are very happy to read that the cleanliness and the comfort of our room made you felt like at home, our variety of food, our service from the heart of Metropole ambassadors especially the dedication of Chi delighted you greatly. Please rest assured that your marvelous comment will be shared with her and Metropole team. Thank you so much for the encouraging and heartwarming words about the Sofitel Legend Metropole Hanoi and particularly the service level of our team which make me very proud. Their compliment is literally the crown on our hard work and effort in taking the guest experience to the next level. At the Metropole, guest experience & personalized services are always our top priorities, and each of our ambassador across different departments was able to deliver that. We look forward to the day we will welcome you back and take care of you as we always do. Until then, please keep safe and stay healthy! Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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BackAlleyExploits wrote a review Jul 2021
St. Petersburg, Florida140 contributions75 helpful votes
We are currently half way through our quarantine time at the Metropole. The staff have been amazing and extremely helpful. They respond in a very timely manner to all questions and requests. Our room is a nice large room with a nice size bathroom with bathtub and a view overlooking the pool. Breakfast is included in the rate and is large and good with a nice variety. We have ordered a couple of salads for dinner so far and those have been nice as well. For a quarantine hotel, the Metropole is comfortable and very accommodating.
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 11 Aug 2021
Dear Katherine S, Thank you so much for the encouraging and heartwarming words about the Sofitel Legend Metropole Hanoi and particularly the service level of our team which make me very proud. How wonderful to know that the delicious breakfast, dinner and the comfortable room delighted you greatly. It is so great that we were able to make your quarantine stay a memorable success. We will certainly share your wonderful feedback with our ambassadors who will be very motivated. Thank you for your kind supports and we look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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LNKHN wrote a review Jul 2021
Hanoi, Vietnam3109 contributions169 helpful votes
+1
Every year, we come back to this legendary hotel for our short break. This hotel has become more and more beautiful even during this difficult time of covid. The business was not busy as before but there were still guests coming to stay and to enjoy the excellent food here. It made the ambiance look lively and great. Angelina is a place from time to time we come back for the yummy western cuisine while Le Club is a place for a delicious breakfast. This time, Metropole served only mini buffet breakfast but the quality was extremely good. The swimming pool is not large but I like to swim here every day. In the early morning, it was a peaceful area to lie down to relax and to enjoy the surroundings and to watch staff doing their job with their passion. It was very interesting and enjoyable ! We are happy with our stay at this legendary hotel.
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Date of stay: May 2021Trip type: Travelled with family
2 Helpful votes
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 2 Jul 2021
Dear LNKHN, We would like to thank you very much for your support and choosing to stay in Sofitel Legend Metropole Hanoi for your annual trip. We are truly humbled and happy reading the wonderfully written review. It was our pleasure that you enjoyed the delicious breakfasts at Le Club Bar, the yummy meals at Angelina and the relaxing time at our swimming pool. We make every effort to maintain the high standards of quality service delivery and we are delighted that we have been successful in achieving this during your stay. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for your kind recommendation of our hotel and we look forward to welcoming you back for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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douglas g wrote a review Jun 2021
3 contributions2 helpful votes
The Metropole is one of the official quarantine hotels in Hanoi. Overall not a bad choice. Having stayed there for 14 days in March. Firstly anybody staying in quarantine should understand that the food is not always that good, Fortunately this hotel has a French kitchen that turned out consistent well presented food from a reasonably diverse menu choice. The room itself was not that large with a comfortable bed and sloping floor which is a product of it being a 100 year old building. Given the love Vietnamese have for rock hard beds, the bed was a bonus.. Having a balcony allowed one to observe the dozens of locals who pose for photo's outside every day and get some fresh air. The highlight of the hotel stay was by far the fun communicating messaging with the quarantine concierge Ms Chi, this made the long stay way more enjoyable. The views from the balcony were also a bonus. The downside were the mosquitoes lurking in the hallway trying to enter your room when you collected food but they could generally be hunted down upon entry. Overall, not a bad choice. Would stay there again.
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Date of stay: March 2021
Value
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Trip type: Travelled on business
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 Jun 2021
Dear douglasg689, I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Sofitel Legend Metropole Hanoi. We are delighted to read that our food was presented with “a reasonably diverse menu choice” and you enjoyed our comfortable bed with the nice balcony. We highly appreciate your nice word about the service of Chi. Our Ambassadors take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Please rest assured that I will share your compliment to her and to the Metropole team as a great encouragement. Besides that, your comment on the mosquitos has been taken on board. We sincerely apologize for any inconvenience. Thank you for your constructive feedback. We will definitely review and address the proper action to avoid the reoccurrence. We look forward for your next visit to Sofitel Legend Metropole Hanoi and create more memorable experiences with you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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DIA wrote a review May 2021
Ho Chi Minh City, Vietnam98 contributions60 helpful votes
This hotel has a sense of style, elegance and chic. It was my second stay which was perfect in all aspects: accommodation, food, covid 19 prevention procedures, concierge service, reception, security, room service and house keeping service. My gateway was truly memorable and the staff made it very special: they unexpectedly upgraded me and recognised my loyalty both as a returning guest and as an Accor Plus member. The location is perfect and very central. Love this hotel which is the one and only of its kind.
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Date of stay: May 2021Trip type: Travelled solo
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Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 30 May 2021
Dear DIA614, I would like to thank you for your loyalty and for sharing your feedback with us after your second stay at Sofitel Legend Metropole Hanoi. We are glad that you enjoyed " every aspects of your experience from accommodation to the food and the Covid 19 prevention". Your compliment about our service of our different departments greatly motivates us to continue striving for excellent service. Please rest assured that your precious comment will be shared with the Metropole team. We are sure that this feedback will serve as an encouragement to all of our staff. We greatly appreciate your kind words. Once again, thank you for choosing the Sofitel Legend Metropole Hanoi and we look forward to welcoming you back soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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Frequently Asked Questions about Sofitel Legend Metropole Hanoi
Which popular attractions are close to Sofitel Legend Metropole Hanoi?
Nearby attractions include Thuy Design House (0.2 km), Four Palaces Show (0.2 km), and Hanoi Opera House (0.4 km).
What are some of the property amenities at Sofitel Legend Metropole Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Legend Metropole Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend Metropole Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Legend Metropole Hanoi?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Sofitel Legend Metropole Hanoi?
Conveniently located restaurants include Poke Hanoi, S'Patisserie, and Pizza 4P's Trang Tien.
Are there opportunities to exercise at Sofitel Legend Metropole Hanoi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Legend Metropole Hanoi have an airport shuttle?
Yes, Sofitel Legend Metropole Hanoi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Legend Metropole Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend Metropole Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.