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Golden Silk Boutique Hotel

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#87 of 573 Hotels in Hanoi
Certificate of Excellence
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Golden Silk Boutique Hotel
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723 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Hong Kong, China
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

We booked this hotel due to its location and it is very convenient. It's 5 minutes away from the old quarter, 5 min to the water puppet theatre and the lake. The rooms were not huge but big enough, very clean. Our room did not have a window and that's probably the only thing I didn't like about the hotel... More 

Helpful?
Thank PaulaHK2016
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Excellent location just across the lake. A bit too noisy in the night doe to heavy motorcycle traffic. Decent breakfast. Clean and tidy room. Old quarter 5min away. Try to book by yourself attractions such as water puppets show since is a 5min walk from the hotel.

Helpful?
Thank Catalin B
Kandy, Sri Lanka
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

The location of the hotel is fantastic, within 10 minutes walking distance to the Hoan Kiem Lake. After shopping with loads of stuff, you can walk back to offload the things and continue exploring. That is in the centre of Hoan Kiem District, with lots of fun to see the real life of people. The hotel itself is best equipped... More 

Helpful?
1 Thank 康提斯里蘭卡
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Stayed for 2 separate 1 night stays while in Vietnam. All staff extremely friendly especially the barman on roof top bar who advised us against ordering too many dishes as he explained the soups were very big. I thought his honesty was very nice. Our room had no window but that didn't bother us as it ment there was no... More 

Helpful?
Thank Sinead K
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sinead K, Thank you so much for sharing great experience about your recent stay with Golden Silk Hotel & I also thank you for your goodwill to recommend us to others. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manage More 

Richmond Hill, Canada
Level Contributor
142 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 weeks ago

Great hotel with a full breakfast buffet. It is near to the City Centre and the lake. Walking is a bit haphazard with the traffic, but with a bit of experience, it is a nice jumping off point to different parts of the old City. The restaurant has a roof top bar, but the views aren't much. Overall it is... More 

Helpful?
Thank Rowan F
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Rowan F, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu... More 

Kew East
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

We had booked a good suite and were then upgraded to an even better one, but the good service didn't stop there. Ground transport was arranged from airport, and everything well taken care of for the whole week we were in Hanoi. Breakfast was good, bar service good and air room very comfortable and with highly effective air-con. Laundry service... More 

Helpful?
Thank Barbara C
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Barbara C, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu... More 

Ascot
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

We only spent 3 nights in this hotel on our Vietnam holiday but we thoroughly enjoyed our stay here. The staff were very friendly, the hotel is in a good location close to the lake and the old town which is perfect for exploring the city by foot. The room was very clean and the breakfast had some good choices.... More 

Helpful?
Thank Bootyloo
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bootyloo, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager More 

Tauranga, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We have spent a wonderful week in Hanoi at the Golden Silk Boutique Hotel. The staff are genuine, helpful and friendly. The location is wonderful on the edge of the old quarter with close access to the lake and water puppet show. The breakfasts are exceptional including eggs made to order any which way with a blend of Asian and... More 

Helpful?
Thank tonyandmaree6nz
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tonyandmaree6nz, Thank you so much for sharing satisfy experience about your recent stay with Golden Silk Hotel. Please do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & We look forward to welcoming you back. Kind regards, Emily Chu General... More 

Warrington
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

This is a good hotel and perhaps the 3 rating is a bit harsh but we had an extra bed in each room and it was a real squeeze... we needed bigger rooms or an extra room. Good breakfast and very convenient so I would definitely stay again.

Helpful?
Thank HandHWarrington
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear HandHWarrington, Thank you for sharing experience bout your recent stay with Golden Silk Hotel. I am sorry to hear that the extra bed in the room was squeezed you & you are right to book a bigger room or an extra room for your next visit. We look forward to serving you again & we promise to get a... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 weeks ago via mobile

Stayed here for 2 nights at start of a 17 day trip through Vietnam into Cambodia. We arrived late in the evening for our check in and were greeted with a friendly smile at check in. We were lucky to be upgraded to a balcony room facing the Main Street. Although a room facing the street is noisy with constant... More 

Helpful?
Thank Dilynn74
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Dilynn74, Thank you for sharing satisfy experience about your recent stay with Golden Silk Hotel. It was our pleasure to serving you & we look froward to serving you again. Kind regards, Emily Chu General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Region: Vietnam > Hanoi
Price Range: €53 - €340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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Hotel Style:
#27 Luxury Hotel in Hanoi
#39 Family Hotel in Hanoi
#41 Romantic Hotel in Hanoi
#57 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Golden Silk Boutique Hotel staff and other travellers.
6 questions
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Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if a room has a window when booking”
 of 5 bubbles PaulaHK2016, 30 Nov 2016 | Read review
“Rooms with balcony are limited, probably two rooms on each floor.”
 of 5 bubbles 康提斯里蘭卡, 21 Nov 2016 | Read review
“Well-located in the busy Old Quarter but lively and close to things. The Presidential Suite is great, up the top and with terrace.”
 of 5 bubbles barbaracT8436DZ, 14 Nov 2016 | Read review
“We had a balcony which was nice. Roof top bar is ok too.”
 of 5 bubbles 517pjm, 20 Oct 2016 | Read review
“Try not to get the room facing the main road however if there is no choice get the room at the highest possible floor.”
 of 5 bubbles GTTulas, 1 Oct 2016 | Read review
5 of 5
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