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Hanoi Moment Hotel

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#59 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Moment Hotel
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552 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Reviewed 4 weeks ago

How fortunate we were to have found this fabulous establishment. The rooms were large, well appointed and extremely clean. What stands out most is the staff. A group of young people, all committed to their job and responsive to every need and request of clients. Under the direction of their manager Jason, they were knowledgable about their city, professional and...

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Thank Howard L
Kingston-upon-Hull, United Kingdom
Reviewed 8 February 2017

First night me and my friend stayed in a family room however we wanted our privacy and were looking for separate rooms at decent price. We then decided on the penthouse suite. This had two floors so we could have some privacy but still be in each others company. The price was good. We had a short stay in Hanoi...

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Thank Zak L
Singapore, Singapore
Reviewed 13 January 2017

Lots of food, bar, cafes, shopping nearby. Friendly and helpful staffs. Great location. The weekend night market is very near with lots of people on Saturday. Late check out can be requested and they even allow us to stay in room till our taxi come 2hrs later. Absolutely recommend to friends!

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Thank eudorat_2000
Auckland, New Zealand
Reviewed 9 January 2017

A tidy little hotel. Well run by helpful staff. Provides a good breakfast. We tried two other hotels in Hanoi but came back to the Moment Hotel for a second visit. On arriving in Hanoi at 5am on the early morning train from Sapa the staff did their best and got us into a room by 7am with breakfast. The...

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Helpful?
Thank Peter P
Hanoi_Moment_Hotel, Front Office Manager at Hanoi Moment Hotel, responded to this review

Dear Valuable guest Thank you very much for your time on the review of Hanoi Moment hotel We all trying by the best to make your staying at our hotel to be most comfortable and enjoyable, and Hanoi Moment hotel is always home away from home with all people. We are very much looking forward to welcome you all at...

Reviewed 8 January 2017

Great little hotel! Pros: clean, simple, very friendly hotel staff, they will also help book taxis and tours - made everything very easy for us. They were able to book a great last minute food tour for me and my husband. GREAT location in the old quarter. Cons: a little noisy at times. Would definitely stay here again.

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Helpful?
Thank Emily S
Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel, responded to this review

Dear Emily S Thank you very much for your 5 stars review for Hanoi Moment hotel. We are so glad you enjoy the trip in Vietnam and our hotel service. Thank you very much for sharing experience, and we are looking forward to welcoming you back to Hanoi Moment hotel. We wish you a Merry Christmas and Happy New Year...

New Delhi, India
Reviewed 7 January 2017

My wife and I stayed here for part of our trip, specifically it was a couple days on either end of our trip out to Halong Bay. The hotel is absolutely beautiful, located in the old quarter- the heart of Hanoi. To give you an idea of this area of town, many Vietnamese come to this area ( around the...

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Thank nguyenthuhuyen19612
Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel, responded to this review

Dear Valuable guest Thank you very much for your 5 stars review. We are so gad you and your husband enjoyed staying at our Hanoi Moment hotel, the room decor, the breakfast and the staffs. We will be sure to share your comments with our team to keep up the services. We appreciate your recommendation and we hope to welcome...

Denver
Reviewed 4 January 2017

The Good: 1. Staff is wonderful; accommodating and sweet. 2. Breakfast is part of the room price. 3. Great location in the old district within walking distance of restaurants, shopping, and quirky alleys and streets. 4. Our room was big enough, although not a big as we expected (see Not-so-good below). Bed was comfortable, sheets were decent. 5. Kettle for...

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Thank Revere
Chandigarh, India
Reviewed 1 January 2017 via mobile

A well maintained hotel with a brilliant location in the old quarter. The staff couldn't be any more welcoming, courteous and helpful. The breakfast was perfect with lovely presentation. Everything needed or desired is waking distance of the hotel which is located on a fairly relaxed road opposite a high school. I would highly recommend this boutique hotel for its...

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Thank KabirSarin
hong kong
Reviewed 31 December 2016

This place is great in all areas. It was a wonderful base for us as we explored Hanoi. The staff was always there with a recommendation or just to organise your cyclo tour. Their English was great and they were all super friendly. They also sorted our Halong Bay cruise for us! The location is in the Old Quarter and...

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Thank kaiahk
Helsinki, Finland
Reviewed 28 December 2016 via mobile

Beatiful, stylish and clean rooms. We had a suite 705 with terrace. Great crew. Great peaceful location but stillclose to all attractions Wide range of hot and cold dishes for breakfast. Especially, I would like to thank Harry who made his best to guarantee our satisfaction. Thank you :)

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Thank AntsHelsinki_Finland

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 

Additional Information about Hanoi Moment Hotel

Address: 42 Hang Cot Street, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam (Formerly Hanoi Moment Hotel 2)
Region: Vietnam > Hanoi
Price Range: €29 - €54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Hanoi
#19 Family Hotel in Hanoi
#32 Best Value Hotel in Hanoi
#51 Business Hotel in Hanoi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like higher room”
 of 5 bubbles nguyenthuhuyen19612, 6 Jan 2017 | Read review
“If you need quiet, don't book a room on the street. Noise didn't bother us. Others may not like the pulse of the city noises.”
 of 5 bubbles Revere, 3 Jan 2017 | Read review
“high floor with city view”
 of 5 bubbles domecfe, 13 Dec 2016 | Read review
“Ours was on the 6th floor, 602.”
 of 5 bubbles AvrilC766, 21 Nov 2016 | Read review
“As the lift stops/ends at the 6th floor, i then had to go up a small flight of stairs to my room”
 of 5 bubbles ealees, 17 Apr 2016 | Read review
5 of 5