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All reviewsold quartergreat location and friendly staffnice hoteldecent breakfasthotel room isshower curtainstayed one nightbusy streetthe hotel managercleaning staffwalking distancerestaurants and shopsbig roomhoan kiem lakeenjoyed our staycity viewcomfy bed
First impression is the attitude of staff. They are pretty friendly and caring, good english and willing to answer all of your questions.
The room is a bit smaller than I thought but its understandable in the centre of Hanoi.
The hotel also has a...More
Staff was very helpful during our stay. Can't thank them enough. Room was comfortable and a good breakfast. Old quarter location was very handy for walking the area. They arranged my pickup from the airport at a late hour and reasonable price.
The room was tiny , no hot water . No aircon. TV didn’t work ! People tried to come into my room during the night 3 times! Booked for 6 nights and demanded to be moved to another hotel after 1 night! Staff were friendly...More
Location: Great - in a quiet street of the old quarter, won’t hear a peep from the street.
Staff: Friendly and welcoming. Most will speak decent enough English.
Breakfast - probably left overs from the night before, save your appetite for something outside.
Clean room & good location. Breakfast was not great, would recommend going somewhere else outside of the hotel to eat. Elevator was broke when we arrived which was a bit of an inconvenience with luggage considering we were on the 5th floor. Also would not...More