May De Ville Backpackers Hostel
1 Hai Tuong Lane, 24 Ta Hien Str Hoan Kiem District, Hanoi 1000 Vietnam
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About
#42 of 1,224 Specialty lodging in Hanoi
Location
Cleanliness
Service
Value
Welcome to May De Ville Backpackers, a hostel with all the furnishings of a five star hotel. Built in 2011, right in the heart of the old quarter of Hanoi, it makes it makes a clean and convenient base from which to explore this exciting city. Spacious six bed dorms with air conditioning and en suite bathrooms as standard. Private double, twin or family rooms, which are all attractively furnished and come with added touches of luxury including big and comfortable beds, LCD televisions and a personal laptop. Free WiFi on every floor and a bank of computers in the lobby keep you connected with friends and family. Complimentary buffet breakfast which includes a wide selection of pastries, fruit, cold and hot meats and eggs cooked to your liking. American pool table, darts' board and cinema room with access to hundreds of great movies. 24 hour security guard to keep you safe, as well as security cameras and electronic key access to all the rooms. For your valuables there’s a safe in each room, while the dorms have secure lockers. In every sense you’ll sleep soundly at May De Ville Backpackers.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Game room
Airport transportation
Business Centre with Internet Access
Massage
Baggage storage
Wifi
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Vietnamese
Location
100Great for walkers
Grade: 100 out of 100
763Restaurantswithin 0.5 km
208Attractionswithin 0.5 km
Contact
1 Hai Tuong Lane, 24 Ta Hien Str Hoan Kiem District, Hanoi 1000 Vietnam
Name/address in local language
Getting there
Car HireSee all Hanoi car hire
527Reviews5Q+A74Room tips
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I booked this hotel for my upcoming trip. Just couple of weeks before the reservation date, I received an email that hotel is being closed for maintenance and I need to cancel my reservation. They have a cancelation policy where you have to pay for a day if you cancel, so I called and after 6/7 tries - finally connected to the front-desk, who assured me that my reservation is fine and no need to cancel. I also replied to the email which was sent to me by the hotel management, as I was traveling solo to a foreign country - I like to be absolute sure, so I emailed again about the call. I received similar email few days later that I need to cancel. Naturally, I called again and after multiple tries - got the same response from front-desk. I emailed the management again and they insisted I need to cancel and the front-desk person doesn't know what he's talking about. I finally requested to cancel the room regardless of assurity from front-desk and requested full refund, which I did receive. I neither stayed at the hotel, nor have the actual experience of how it is - it's the bizarre communication and all the annoyance I had to go through - around 10+ calls to have it sorted and going through the trouble of finding another hotel in a short time - which lead me to leave this review. Even though, I AM thankful they let me knew before time but instead of asking me to Cancel, they should have taken proper steps to cancel it themselves and refund me the deposit since they penalize you for cancelling.…
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Date of stay: September 2018Trip type: Travelled solo
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a short stay at this hotel before we head up to Ha Long Bay. Our family booked 2 rooms. We send a few email and requests for pick up service at the airport and never received a response. We did get our pick up but it was never confirmed from hotel. The front desk helped us Arranged car services for Ha Long Bay, we paid round trip transfer and never received a receipt for our cash payment. We asked the next day when and how we will get pick up and no one one seem to know the answer . There were no communication among the staffs. Our drive back to Hà Nội was so much more stressful since we called the hotel asking for our return ride and all I got was don’t know. They asked me who I paid and lots of confusion. We finally got a car picked us up an hour half later . We were lucky because our flights were late, if not we would have missed it. Even as a Vietnamese, speak fluently in the local language, it still took us 5-6 phone calls to find out where our ride was on the return trip. Lots of “I don’t know” - it is very rare for me to experience this kind of service in Vietnam. …
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here almost 6 years ago. Might have been around the time it first opened. At that time it was a really good option for a cheap and fairly quiet hostel. It still is, to some extent, but I'd say there are quite a few places at the same price that feel a bit fresher.
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Date of stay: April 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for one night in order to go to a tour early the next day. We arranged a pick up from the airport with them, and informed them constantly of the flight number and time of arrival as the flight had been delayed - the driver was 40 mins late and dropped us at the end of an alley and told us to wait there before driving off. No-one came to meet us, very strange and a little daunting at it was 10pm and a very rowdy area. When we checked in they insisted on keeping our passports until the next day when we check out.The receptionist said "I have a lot of passports" and waved a pile that were just sat on the desk, and not stored securely. This did not sit well with us. Breakfast was very poor. Room was ok, you get what you pay for; walls very thin - could hear groups in their room from down the corridor and could hear the next room showering. The only plus side was that staff on the reception were friendly the next morning. This would not be rated as a hostel, just a very poor, low budget hotel with a strange pick-up service and policy on keeping your passports. I would not recommend and I'm disappointed that it is recommended in Lonely Planet! If you want…
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Date of stay: April 2018Trip type: Travelled as a couple
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First of. The location of the hostel is really good, it is located right next to the "busy" part of the old quarter. The rooms are at a first glance fresh and pretty decent. For the price you are paying I would say that you are getting quite a lot. For the more negative aspects, the are quite a few. Being located right in the middle of the busy street means that you can not expect it to be quiet. That means forgetting to get any sleep before 23.00 - that is when the streets outside stop playing music. The rooms also have a distinguish smell of sewage - you get used to it, but well. As for our personal experience the beds where full of bed bugs (room 401-408). When we lifted it to the reception a guy followed us up and squashed every bug I could find repeating "no. Dust"... That meaning that the small tiny critters moving in our bed was dust. It was pretty funny to watch as he sometimes had to chase the creature in the bed repeating to himself "dust, dust, dust". Either that guy was insane or he was just the first round of defense to pesky guests trying to complain... Either way we had to go back to the reception with this guy arguing with them about whether the small creatures in our beds where bed bugs or dust. Being used to the hustle here in South East Asia we managed to demand a new room - refund was out of the question. I can easily say we didn't sleep good that night. All in all, would not recommend this place. …
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Date of stay: April 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was a wonderful stay at the hotel. Its tucked away in an alley in the old quarter. The location is very good. Walking distance to the lake, shops, restaurants and pubs. We stayed in superior double room without a window. It was alright with comfortable bed, working ac, and clean bathroom. Breakfast was good with options for vegetarian as well. Staff was courteous and helpful. Can recommend to people who just need a comfy place to sleep than looking for amenities.
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Date of stay: March 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We did not enjoy our stay at the May de Ville legend hotel. We found the staff to be on the whole unhelpful. We found hairs on our room in the bathroom and on the floor; whether they were a previous guest’s or the cleaner’s I am not sure. The shower barely worked as the device to let the water run through either the tap or the shower head was broken.....so it ran out of both and was a dribble at best. The breakfast was really not good at all, the bread was stale, there was very little fruit and no cereal. The coffee was also cold and had no milk. The positives of our stay was that the bed was very comfy, the location was very good (right in the middle of the old town where there is a lot going on in the evening). The WiFi was also pretty good.
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for two weeks. It is located at the old quarter and very accessible to bars and restaurants. It is also walking distance from the Hoan Kiem Lake. Since it is in the heart of the old quarter (located in the beer street), music can be heard in the room. The washroom is small and it was a bit of a challenge to clean up. There's a hot shower which is a good thing. The AC barely worked during my stay but the staff was very helpful in assisting in making it work. Breakfast is good but they prepare the same menu everyday. Overall, it is a very good hotel at a very affordable price.
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Date of stay: November 2017Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I spent my first three nights at May De Ville and was content with the room, the bathroom, and the breakfast, though I will comment that the staff were very unfriendly and not terrifically useful. Stay here for the simple comforts of a clean, inexpensive room, but for nothing else.
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Date of stay: February 2018Trip type: Travelled solo
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Don't expect anything fancy here. The hotel / hostel is in a prime location in Old Quarter, which does mean you'll need earplugs if you're going to bed before midnight. After the bars close at that point and upto around 10am it's nice and quiet tho. Breakfast was alright, but again nothing special offering good Vietnamese options and very basic western food, set on the 8th floor. Note that the lift only runs until the 6th floor and there are rooms on the 9th as well. Checkin policy was very strict but fair and luggage storage is available. We had a double room and sheets & linen is provided without extra cost. The room also has a safe free of charge. We used a pickup from the airport, and even though it took an hour to clear passport control we were able to easily arrange the pickup. …
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
LOCATION
VietnamHanoi
NUMBER OF ROOMS
30
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Claim Your ListingMAY DE VILLE BACKPACKERS HOSTEL - Reviews (Hanoi, Vietnam)
Frequently Asked Questions about May De Ville Backpackers Hostel
Which popular attractions are close to May De Ville Backpackers Hostel?
Nearby attractions include Old Quarter (0.2 km), Thang Long Water Puppet (0.3 km), and Tailor Đức Nhân (0.5 km).
What are some of the property amenities at May De Ville Backpackers Hostel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at May De Ville Backpackers Hostel?
Guests can enjoy free breakfast and a snack bar during their stay.
What are some restaurants close to May De Ville Backpackers Hostel?
Conveniently located restaurants include Era Restaurant, Hong Hoai's Restaurant, and Hoang Cuisine.
Does May De Ville Backpackers Hostel have airport transportation?
Yes, May De Ville Backpackers Hostel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is May De Ville Backpackers Hostel located near the city centre?
Yes, it is 0.3 km away from the centre of Hanoi.
Are any cleaning services offered at May De Ville Backpackers Hostel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at May De Ville Backpackers Hostel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to May De Ville Backpackers Hostel?
Many travellers enjoy visiting Temple of Literature & National University (1.9 km), Hoa Lo Prison (1.2 km), and Imperial Citadel of Thang Long (1.2 km).