Dont leave anything in your room if you happen to stay here. Liked · The Hotel is built nicely for a boutique hotel. Disliked · 1. There was a robbery in my room where I lost a watch and a gold chain. The staff did not even help to find it. Unfortunately I found out about the robbery only after returning to Ho Chi Minh city. On doing a detailed enquiry I found out even police wont be able to help. Hotel Management responded to my concerns but of no help. Looks like it is common in this hotel. 2. There are no sufficient staff. There was only one guy at the reception and to attend the rooms. 3. What they serve in the morning is barely breakfast 4. The services in this hotel do not even match the quality of an homestay.
Pros: Good price, room is small but well decorated. Cons: limited option for breakfast included, quite surprised with the way they serve Vietnamese coffee with ice (served in a type of cup normally used for hot coffee, added ice while coffee is still hot, it is better to take instant coffee in the room).
Stayed for 2 nights. Perfect location, right in the centre of Hoi An. The best Reception i came across in the whole of Vietnam. The staffs are friendly. Good spread in Breakfast and the food taste really great. Complimentary fruits every day.
We stayed here on the recommendation of a friend, and yes, it came well deserved. The service here is amazing! The entire staff from the doorman to check in to wait staff, we couldn’t of asked for better and friendlier service. Has spa/massage on same property. Location is central and makes the old quarter and French quarter very walkable. Everyone here wears a big smile and only wants to serve. We would definitely stay here again. Hats off to the staff at Shining Central Hotel & Spa.
Loved this hotel and it fab staff. The hotel is super friendly. Staff cannot do enough for you.Rooms are clean and tidy with free snacks. Breakfast is plentiful with lots of choice and served up in the very top of the hotel so good city views. It is noisier having a room at the front of the hotel but not so noisy it distrubed our sleep.Location is great and all attractions are a walk or short bus ride away. Spa was lovely and I enjoyed a foot treatment but they have a menu of all sorts of treatments. Totally recommend this as a place to stay and if I return to Vietnam I will book in here again.