Even if everything is very clean, it misses the touch of the local tradition. Cold atmosphere and rooms. The place is clean and service is good. Needs a global restyling to become a better version. Suggestion..choose for another one.
I booked this hotel for two nights and paid by Hotels.com. When I arrived at the hotel, it was overbooked and the receptionist said, "We cannot refund, please stay our neighborhood hotel tonight. I will take you there." But the neighborhood hotel named Hanoi Home Hotel ($10/day)…
A very nice hotel for the price! The shower was on top of the sink and the toilet, but there was nice airconditioning and the staff were exceptionally helpful: Calling people for us and keeping and eye on our bags for multiple days after we checked out. Some stuff in the hotel…
I stayed here for 5 days in early december and the staff couldn,t do enough for me.I really enjoyed the hotel which was good value for money. Situated close to the lake and cathedral it is centrally located and if I return to Hanoi I would gladly use again. Ian-Worksop-England
This series of Splendid Hotels are amazing. We came back to Hanoi from overnight train to do the Halong Bay Boat cruise and they allowed us to leave our bags there while we immediately took the 2 night/3 day adventure. We had reservations when we returned. Martin, the…
"Just ask !!! They will try to accommodate you ."
"The lift is a bit on the slow side, so I did prefer staying on a lower level room. However it really wasn't that big of a deal."
"Top floor has great views of the Cathedral"
"Ask for a Church facing room for the best views."
"Our room was suitable for a couple, if you choose the wrong room speak to the manager and he may be able to accommodate you"