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Hyatt Regency West Hanoi

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36 Le Duc Tho Street, Hanoi 10000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (253)
Room & Suite (86)
Dining (27)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency West Hanoi
Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#149 of 1,283 hotels in Hanoi
Location
Cleanliness
Service
Value
Located in Nam Tu Liem district, Hanoi’s new business district, near major sporting and convention venues, Hyatt Regency West Hanoi offers a peaceful urban oasis with 519 modern rooms where business travelers and leisure guests can enjoy seamless and relaxing experiences. Hyatt Regency West Hanoi has undergone an extensive renovation throughout all guestrooms, public areas, event and meeting spaces, and culinary venues as well as a redesign of our tranquil landscaped garden, now featuring a waterfall. For guests looking to unwind after a busy day, the sky bar beckons with its relaxed atmosphere and spacious outdoor terrace, where guests can enjoy signature cocktails and panoramic city views. The hotel’s main restaurant, Market Café, offers a vibrant dining experience with its lively open kitchens and separate sections showcasing different types of local and international cuisine, from fresh seafood to Vietnamese fare. The expansive hotel lounge offers a relaxing spot for guests to connect and socialize, with an outdoor terrace overlooking Hanoi city and My Dinh National Stadium.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Airport transportation
Car park
Public wifi
Hot bath
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Kids pool
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Sun deck
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more

Location

Full view
39Car recommended
Grade: 39 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
605Reviews13Q+A71Room tips
Traveller rating
  • 348
  • 202
  • 32
  • 8
  • 15
Time of year
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Popular mentions
Madhav B wrote a review 1 Dec
Istanbul, Turkey78 contributions30 helpful votes
Lovely hotel.clean,great food,excellent hygiene.great TV selection and overall a good stay.Staff are very friendly.Hotel has a good view of the city and the suites are a nice size as well.I would definitely stay at this hotel on my next trip .
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Hyatt Regency West Hanoi, Owner at Hyatt Regency West Hanoi
Responded yesterday
Dear Madhav, Thank you so much for your kind words, I am delighted to hear that you enjoyed your stay at Hyatt Regency West Hanoi. We take pride in making our guests feel at home and well taken care of, so it is very rewarding to know that you were satisfied with our attentive services, specifically your mention about great food, friendly staff, and our facilities as a clean, good hygiene hotel, a good city view and the nice size of Suites room. I will be sure to share your compliments with the team. We are very much looking forward to welcoming you back for your next trip very soon. Best regards, Louis Low General Manager Hyatt Regency West Hanoi.
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caglayanmeltem wrote a review Nov 2021
1 contribution
I stayed here for 4 days. Especially local foods really are delicious, rooms are clean and comfortable, generally services are very nice and employees are really kind and helpful. You can stay here safely.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Hyatt Regency West Hanoi, Owner at Hyatt Regency West Hanoi
Responded 1 week ago
Dear caglayanmeltem, Warmest greetings from Hyatt Regency West Hanoi! Thank you for choosing to stay with us and for your wonderful review. It is indeed comments like these that encourage our staff to always do more and ensure they can delight guest during their stay. We really appreciate you taking your time to provide us with this detailed feedback and especially the special mention about your love for our food, the clean and comfortable room, our attentive and helpful employees and the safety of the hotel in general. We are very happy that you have enjoyed your stay with us and we look forward to welcoming you back to our hotel. It is our honor to have you staying with us. Best regards, Louis Low General Manager Hyatt Regency West Hanoi.
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dannyhwang2021 wrote a review Nov 2021
Hanoi, Vietnam1 contribution
My wife, newborn twins, nanny, and I all stayed at the Hyatt Residences. We were greeted by the GM and the Front Desk Manager, and were personally escorted by them to our rooms to ensure that we had everything we needed and all preparations were made. We are very fortunate to have such a caring and professional staff, who also met all of our request such as baby cribs, and others. We HIGHLY recommend families to stay here as well as others looking for a pleasant, comfortable stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Hyatt Regency West Hanoi, Owner at Hyatt Regency West Hanoi
Responded 2 weeks ago
Dear dannyhwang2021, Thank you very much for your feedback regarding your recent stay at Hyatt Regency West Hanoi. We really appreciate you taking your time to provide us with this detailed feedback and especially the special mention about the great greeting and preparation for your family stay, especially some special requests for your baby that were satisfied by our team. We are very happy that you have enjoyed your stay with us and we look forward to welcoming you back to our hotel. It is our honor to have you staying with us. Best regards, Louis Low General Manager Hyatt Regency West Hanoi.
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Abdulaziz H wrote a review Nov 2021
Hanoi, Vietnam6 contributions
Staff are amazing helpful and polite... So clean and beautiful place... Beautiful view... Good price.. Ilike the swim pool and fruits... The staff are the best... Thank you for have us... cảm ơn......
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Date of stay: November 2021Trip type: Travelled on business
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Response from Hyatt Regency West Hanoi, Owner at Hyatt Regency West Hanoi
Responded 2 weeks ago
Dear zezox 7, Warm greetings from Hyatt Regency West Hanoi! Thank you so much for your kind words, I am delighted to hear that you enjoyed your stay at Hyatt Regency West Hanoi. We really appreciate you taking your time to provide us with this detailed feedback and especially the special mention about our helpful staff, our beautiful view, reasonable price, our swimming pool and fruit. We take pride in making our guests feel at home and well taken care of, so it is very rewarding to know that you were satisfied with our attentive services and facilities. I will be sure to share your compliments with the team. We look forward to welcoming you back very soon. Best regards, Louis Low General Manager Hyatt Regency West Hanoi
Read more
Rohit Aneja wrote a review Nov 2021
2 contributions
Happy to share my personal feedback for Hyatt West hanoi - excellent service and hospitality by the hotel staff and management. Keep it up. Also appreciate their daily challenge in order to make the quarantine period much interesting.
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Date of stay: November 2021Trip type: Travelled on business
Helpful
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Response from Hyatt Regency West Hanoi, Owner at Hyatt Regency West Hanoi
Responded 3 weeks ago
Dear RohitA1094, It was a pleasure welcoming you to Hyatt Regency West Hanoi. I'm very delighted to know that your recent stay with us was enjoyable. We take pride in making our guests feel at home and well taken care of, so it is very rewarding to know that you were satisfied with our attentive services and facilities, especially the daily activities that you have been partaking in. I will be sure to share your compliments with the team. We look forward to welcoming you back very soon! Best regards, Louis Low General Manager Hyatt Regency West Hanoi.
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PRICE RANGE
US$92 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza west hanoi hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
519
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Frequently Asked Questions about Hyatt Regency West Hanoi
Which popular attractions are close to Hyatt Regency West Hanoi?
Nearby attractions include Heritage Sapce (1.0 km).
What are some of the property amenities at Hyatt Regency West Hanoi?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency West Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency West Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency West Hanoi?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency West Hanoi?
Conveniently located restaurants include Kaldi Coffee, Lackah Restaurant, and King BBQ Ham Nghi.
Are there opportunities to exercise at Hyatt Regency West Hanoi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Regency West Hanoi have airport transportation?
Yes, Hyatt Regency West Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency West Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency West Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency West Hanoi?
The staff speaks multiple languages, including English, Chinese, Japanese, Vietnamese, and Korean.