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The staff were very good and very helpful and due to only staying 3 nights and being out if the room loads it was ok.
We booked the royal room due to it being our first anniversary.
Mmmm the decor was ripped and dated.
We booked for 5 nights. On the night we were suppose to check, they didn't have a room available and transferred us to another hotel down the road which may I add was horrible and not clean at all. We were instructed to check out...More
This is my second trip to Hanoi stayed @ Old Quarter area. I arrived on Saturday morning one day ahead before my Vietnamese wife. I found out that I was about to get scam by unauthorized airport transit which claimed to refer that the hotel...More
I read the reviews before booking and when my family arrived we thought great location nice staff and looks clean but that's where it ends my daughter who had been backpacking around Cambodia and Vietnam said she had more comfortable beds in the backpackers this...More
Really friendly staff in particular Mr Huy. Well appointed room with WiFi and minibar made the stay here very easy and pleasant. Very good breakfast in the morning and after having checked out I was able to store my luggage at the hotel all day...More
We stayed in the Royal Palace @ 18a Quan Street if that's the one as the sister hotel is very close by. As the reviewer said above, we had the 8th floor (top ) room and the lift only goes to the 7th so you have to walk up... More
We stayed in the Royal Palace @ 18a Quan Street if that's the one as the sister hotel is very close by. As the reviewer said above, we had the 8th floor (top ) room and the lift only goes to the 7th so you have to walk up. There is a double and a single bed, your own desktop pc with your own router. The balcony is a good size with a table & 4 chairs (and the aircon units for the other rooms) but it was great to sit out after a days walking. The bathroom we had , had a Jacuzzi bath, with a shower attachment. It was not modern but it was clean and functioned. ( I think, but cannot confirm, there is another balcony room below as from the outside you can see two)
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"I stayed on 6th floor #602, Superior Room-no window required, in-room desktop computer and VCR."