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17, Lane 35, Dang Thai Mai Street Quang An, Tay Ho, Hanoi 100000 Vietnam
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Priceline
US$93
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Free cancellation until 16/12/22
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Booking.com
US$80
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Free cancellation until 14/12/22
Expedia.com
US$91
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Free cancellation until 17/12/22
Hotels.comUS$91
TravelocityUS$91
Agoda.comUS$84
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Traveller (218)
Room & Suite (32)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#18 of 1,352 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
Oakwood Residence Hanoi is located in an upscale residential area that is in the heart of the bustling West Lake (Tay Ho) District. Offering 262 elegantly furnished serviced apartments complemented with full-service facilities including a modern fusion restaurant, a residents’ lounge, a fitness centre and an all-season swimming pool, Oakwood Hanoi Residence is an oasis of grace and serenity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Steam room
24-hour security
Concierge
Currency exchange
Newspaper
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, Japanese, Vietnamese
193Reviews1Q+A15Room tips

Reviews
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Traveller rating
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Most Recent
moli M wrote a review Nov 2022
Hanoi, Vietnam1 contribution
I booked a birthday party at Oakwood for my dad, everything was good, my family was very satisfied. Receptionist was very friendly with excellent service. Special thanks to Karin, Lily and Chloe for their support ❤️ I will come back if I have a chance!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded yesterday
Dear moli M, Thank you for your review on TripAdvisor. It greatly delights us that your dad had a memorable birthday party at Oakwood Residence Hanoi and you were satisfied with our services level. Your nice compliments about Karin, Lily and Chloe will be shared with our team who will be much motivated. We appreciate your kind recommendations and look forward to your next return visit for another wonderful experience. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanjay wrote a review Aug 2022
Birmingham, United Kingdom40 contributions5 helpful votes
Hotel's Favourite
During my two week stay here, after returning back to the hotel either from a busy day's work or walking back from a meal in the humid Hanoi climate, I was always greeted in a courteous manner from all the hotel staff I came in contact with. Therfore, whilst the hotel ticked all the mandatory boxes in terms of cleanliness, professionalism and facilties, the standout feel-good factor from my stay were the hotel staff. I regularly asked the hotel staff about local tailors, sim card vendors and even sweet shops. Every time I was a given a comprehensive answer or direction and even gave me their own opinions on where to go. In particular Hai and Nam at the front desk were very attentive! Will definitely choose Oakwood Residence again when I am back in Hanoi!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 29 Aug 2022
Dear Mr. Sanjay, Thank you for your recent stay and for sharing your satisfying experience at Oakwood Residence Hanoi! We are truly glad that we were able to make your stay comfortable and your nice compliments will be shared with Hai, Nam and the whole team as a huge encouragement. We look forward to welcoming you back in the near future for another exquisite stay. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex M wrote a review Nov 2022
Los Angeles, California228 contributions44 helpful votes
+1
Fantastic hotel/apartment. All amenities needed. Very clean and centrally located. Staff was outstanding. Gym/spa facility was excellent. The food at the restaurant was delicious. Very spacious and comfortable. Would definitely stay here again. Great views, A.C, Wi-Fi.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 1 week ago
Dear Alex M, It gives us great pleasure to read your wonderful review of our property! We are so glad to know you were satisfied with all aspects of your stay - the comfort of the apartment and the location, the food, the cleanliness, the wellness facilities and especially the services from our associates. Thank you for your nice compliments and recommendation. We hope to welcome you back to Oakwood Residence Hanoi for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tphan wrote a review Nov 2022
2 contributions
Our Company organized a workshop in oakwood residence. The service and food are extremely great. Definitely come back to this place. Staff are nice and pay attention to little things to make customer feel like home. Lovely!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Tphan, Thank you for sharing satisfying experience at Oakwood Residence Hanoi! We are pleased to learn that our services and facilities met your expectations. We will share your kind words with our team members to keep them motivated. We look forward to continually being of service to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dương D wrote a review Nov 2022
7 contributions1 helpful vote
Delicious food, professional service. When I return here, always receive a warm welcome. Especially the food is very delicious, the service attitude is professional. Thank you! Thank you chef! We will be back soon!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Dương D, It is so amazing to read your gracious review. Thank you for your valued support to Oakwood Residence Hanoi and for recognizing our chef for his excellent service delivery. We look forward to welcoming you back in the near future and continually being of service to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huy Nguyen wrote a review Nov 2022
1 contribution
I had a 4 days trip with my family in Oakwood Residence Hanoi. That's a wonderful hotel! The room was very nice and clean! Good breakfast and AWESOME staffs. You have a professional team! Special thank to Lily, Eric, Harry, Kareen (I don't remember exactly), Chloe, Leo and all staffs. You made us had an wonderful vacation in Hanoi. I surely recommend this hotel to my friends!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Huy Nguyen, Thank you very much for your wonderful review on your recent stay at Oakwood Residence Hanoi! We are delighted to know that you had a memorable and enjoyable staycation and appreciate your recognition to our team members for the service they provided. Your encouraging words will be shared with the team, which will greatly motivate us to continue striving for excellent service. Thank you again for your nice recommendation and we look forward to your next return visit with your family and friends in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
benjamin a wrote a review Nov 2022
Super team ever in Oakwood HANOI thanks to all spécially Band F team for thé béat le on juice and best vietnamese coffes , And réception team : Erick, Tuyen, Harry, Léo,Nam, Iris, Lily, Chloé , Karine 🫶🏻. Thanks to all
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 3 weeks ago
Dear benjamin a, It has been our great pleasure to have you stay with us at Oakwood Residence Hanoi. We are happy that we can make your stay a memorable and enjoyable one. Thank you for your nice compliments about our Front Office as well as Food & Beverages team. Your heartfelt words have been shared with the whole team to keep them motivated. Please enjoy the rest of your stay and we look forward to continually being of service to you. Have a great week ahead! Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth S wrote a review Nov 2022
2 contributions
Good size pillows. However we found them a little too soft for us as we are used to firmer pillows. The pillows were in good condition and were fresh smelling. The unit is very clean and smells fresh whenever we return after a shirt trip away. The service staff is superb from the doormen, receptionist and cafe staff. It's amazing how each staff quickly understands/remembers our needs etc!! This is truly a residence we will return to whenever we visit Hanoi in the future. I will bring my 92yr old uncle to experience the hospitality and great service here
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: It's well located with many varieties of food outlets within walking distance or a short car...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 3 weeks ago
Dear Elizabeth S, Thank you so much for your recent stay and for your review of our property. It greatly delights us that we were able to make your 2-week stay a memorable and enjoyable one. We are glad that you appreciated our services and facilities. We definitely look forward to welcoming you and your family back to Oakwood Residence Hanoi in the near future for another exquisite stay. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberta Heitmann wrote a review Nov 2022
Vietnam8 contributions1 helpful vote
We have been living in oakwood for 6 months, nice place, clean, great restaurant, helpful and polite staff. In particular to Ms Hanh who is always available, polite and helpful to eveyone. Thank you very much .
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 weeks ago
Dear Ms. Roberta Heitmann, It is our great pleasure to have you stay with us at Oakwood Residence Hanoi for over the past 6 months. We are delighted that you have been enjoyed your stay with us and thank you for your nice compliments about our facilities and service levels. We look forward to continually being of service to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DEYSE R wrote a review Nov 2022
Brasilia, DF55 contributions63 helpful votes
Me and my family are living in Oakwood since June/2022. It has been an excellent experience! If you like to swim it’s definitely the best place in the city to stay (the view and the warm water are just perfect)! The apartment is great and new. The breakfast is outstanding! One of the hight lights of the hotel is the staff! They were extremely right prepared to receive you. Special thanks to Ms. Fiona (the cleaning lady which clean and organize perfectly our home with a lot of care), Eric, Chloe, Hai, Hoang, Claire, Ly, Nam, Linh, Lap and all the workers of the kitchen, reception, bell boys (extremely helpful and always smiling) and managers. We would like to say thank you all!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 weeks ago
Dear Ms. DEYSE R, It is so amazing to read your gracious review! We are very happy and proud that you recognize our team members for their dedication and enthusiasm to deliver excellent services to our valued customers like your family. Your heartfelt words will be shared with our team as a huge motivation. Thank you for your wonderful review and please always feel free to reach any of us should we be of assistance to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$75 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
262
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OAKWOOD RESIDENCE HANOI - Now €69 (Was €̶8̶6̶) - UPDATED 2022 Hotel Reviews & Price Comparison (Vietnam) - Tripadvisor

Frequently Asked Questions about Oakwood Residence Hanoi
Which popular attractions are close to Oakwood Residence Hanoi?
Nearby attractions include Another Tattoo Studio (0.4 km), Savage (0.4 km), and Work Room Four (0.4 km).
What are some of the property amenities at Oakwood Residence Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Oakwood Residence Hanoi?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Oakwood Residence Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oakwood Residence Hanoi?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Oakwood Residence Hanoi?
Conveniently located restaurants include Dalcheeni HANOI, El Gaucho Argentinian Steakhouse - Tay Ho, Hanoi, and Nan n Kabab Restaurant.
Are there opportunities to exercise at Oakwood Residence Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Oakwood Residence Hanoi have airport transportation?
Yes, Oakwood Residence Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oakwood Residence Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Oakwood Residence Hanoi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Oakwood Residence Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.