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Silk Path Hotel

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Silk Path Hotel
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1,732 Reviews from our TripAdvisor Community

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Showing 1,509: English reviews
Harleton, Texas
Reviewed 5 November 2016

I'm lodging in the Silk Path. It has been an excellent experience. The rooms are clean and comfortable. Unlike many Hotels in Asia, the Air Conditioning Works well! The Hotel public areas are bright clean and well kept. The hotel staff is superb in every way. The bar and restaurant staff are prompt, cheerful and friendly. They are all very...

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Helpful?
Thank _paulhendersontx
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear _paulhendersontx, It is our pleasure to receive such a kind review from you and to read that our hotel and its customer services made you happy. At Silk Path, we always try our utmost to make sure what customers receive from us is well worth their money expectations, and we are delighted to know that you have felt so....

Reviewed 4 November 2016 via mobile

The staff are very pleasant, helpful & went out of their way to explain things that I didn't understand. I would recommend the Silk Path Hotel Hanoi to all Australian travellers. 👌🏿🇻🇳. Ms Ha Fom Duc ang Hanh are very friendly & looked after us.

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Helpful?
Thank Margaret K
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Margaret K, Many thanks for taking the time to share your lovely review regarding your experience at Silk Path Hotel Hanoi with us. How wonderful to read that our caring staff made your stay comfortable and memorable. Please rest assured that your kind words will be shared with the team so as to boost their confidence in doing excellent...

Reviewed 4 November 2016 via mobile

We and my partner stayed in this hotel. Hotel was amazing, service was fantastic,also food was amazing. Specialy the butler Khoi was very friendly,helpfull and always smiling at the guests. Showed us very good locations on the map and nice restaurants in the area. Me and my partner would recomend this hotel and if we ever come back to Hanoi...

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Helpful?
Thank Michal S
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Michal S, We want to express our sincere thanks to you for sharing a wonderful feedback with the TripAdvisor community. It is our pleasure to read that the helpfulness and friendliness of our colleagues and staff, the hotel itself as well as its restaurant and facilities fulfilled your needs and expectations. Our team, especially Khôi will be so motivated...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 4 November 2016 via mobile

We had a fabulous stay here - the hotel is superbly located and the rooms are really well appointed and spotlessly clean. The staff really go out of their way to make sure that you don't want for a thing. As an example, Khoi recommended a great place for dinner, made the reservation, wrote down detailed directions, and coached us...

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Helpful?
Thank A TripAdvisor Member
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear our beloved guest, Thank you so much for taking the time to share such a great review regarding your experience at Silk Path Hotel Hanoi. We are delighted to know that the hotel, services by our colleagues and staff as well as the central location did live up to your expectations and that you enjoyed your stay with us....

Reviewed 3 November 2016

This hotel far exceeded my expectations. The room was modern, clean and comfortable. The staff were very helpful. The food was reasonably priced and very good. I would recommend this hotel to anyone looking for a centrally located and very well-priced hotel in Hanoi. I would stay here again.

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Helpful?
Thank Megan P
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Megan P, Thank you for taking the time to share your thoughts regarding your recent stay at Silk Path Hotel Hanoi with us. We are delighted to read that our hotel with its amenities and location, the breakfast and our friendly staff did live up to your expectations. Once again, we truly appreciate the fact that you took the...

Manchester, United Kingdom
Reviewed 3 November 2016

Beautiful facade and entrance to this hotel and delightful staff. The breakfast was fantastic. Ideally placed in the centre of the City. Sadly, the bedroom we had (606) had an acrid damp smell and was quite grubby. My mother would never have had such smutty curtains and nets. Standard gas masks in the wardrobe, unfortunately one had been removed (who...

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Helpful?
Thank markdcrobertson
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear by markdcrobertson, Firstly, thank you very much for staying with us during your recent trip to Hanoi and taking time to share your valuable feedback. I heartfelt apologize for your unsatisfactory experience you had encountered. The room maid saw your unfinished water bottle so that she decided not to clear it but keep aside for you. We had experience...

Reviewed 2 November 2016 via mobile

Excellent accommodation and location in Hanoi. Very central to shopping markets and restaurants. Staff very accommodating and helpful. Hanh, phuong and duong one of the many helpful staff at the Silk Path Hotel.

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Thank Kathryn G
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Kathryn G, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Silk Path Hotel Hanoi. We are glad to know that you appreciated the hotel and its facilities and especially the services by our caring staff. Thank you for noticing the helpfulness Hạnh, Phương, Dương and please rest assured that your warm...

Warrington, United Kingdom
Reviewed 2 November 2016 via mobile

Fantastic hotel very centrally located in the heart of Hanoi. The hotel is modern very clean and presentable with great friendly staff. The room was well equipped clean and extremely quiet! In fact you could have been in the middle of nowhere I just couldn't not believe I was in the middle of one of the busiest cities I have...

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Helpful?
Thank Barnsey111
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Barnsey111, Many thanks for sharing your thoughts regarding your experience at Silk Path Hotel Hanoi with us. It is a delight to know that you had a wonderful stay and that our hotel and its central location, the appointed rooms and facilities did live up to your expectations. We sincerely look forward to your return soon when travels bring...

Reviewed 1 November 2016 via mobile

Conveniently located and reliable, popular with both tourists and business travelers. It can get busy around the breakfast buffet, but the rooms are spatious and have noise-proof windows. Friendly staff, very clean.

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1Thank kstaerk
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear kstaerk, It is a delight to receive your review regarding your experience with us at Silk Path Hotel Hanoi. We are pleased to learn that our central location, rooms, facilities, breakfast and staff service fulfilled your needs and expectations. With all that excellent, we believe that could get higher rate from you. The Silk Path team sincerely hopes we...

Reviewed 31 October 2016 via mobile

Right in the old quarter, this hotel is great. Short walk to the lake, restaurant options abound and plenty to explore nearby. Hotel itself is very well appointed with a great team of people. Would stay here again no problem.

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1Thank Brent G
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Brent G, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Silk Path Hotel Hanoi with us. The Silk Path team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter with major attractions nearby, the Hotel affords discerning travelers an unrivalled value to explore all that the city has to offer. The distincly electic decor marries beautifully with all the mordern conveniences, creating a truly indulgent experience. Personalized services yet excellent privacy ensure the greatest comforts and relaxation. ... more   less 

Additional Information about Silk Path Hotel

Address: 195-199 Hang Bong Street | Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: €71 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silk Path Hotel 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Agoda and Priceline so you can book your Silk Path Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Luxury Hotel in Hanoi
#16 Business Hotel in Hanoi
#31 Romantic Hotel in Hanoi
#34 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Silk Path Hotel staff and other travellers.
11 questions
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Questions? Get answers from Silk Path Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high, but there are buildings all around really. We liked talking to the dog in the next building!”
 of 5 bubbles SandyD264, 18 Mar 2017 | Read review
“Ask for a room with a windows. Mine had no window.”
 of 5 bubbles CathleenKenyon, 12 Mar 2017 | Read review
“Upgrade to a suite.”
 of 5 bubbles Martha-two, 8 Mar 2017 | Read review
“room 702 has nice space with small balcony”
 of 5 bubbles leshw2016, 5 Mar 2017 | Read review
“Ask for quite room and go one no city noise at all”
 of 5 bubbles Herewego97, 4 Mar 2017 | Read review
5 of 5