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Splendid Star Grand Hotel

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#30 of 574 Hotels in Hanoi
Certificate of Excellence
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Splendid Star Grand Hotel
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Splendid Star Grand Hotel
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Showing 1,070: English reviews
Reviewed 1 week ago via mobile

We came to this hotel just for one night before heading back home to Sweden. A really friendly guy named Tomi welcomed us when we arrived. Their staff is very service minded and the hotel is completely worth the money. For breakfast you could choose between a selection of Western/American/Vietnamise things. Would come back!

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Helpful?
Thank Caroline B
Bern, Switzerland
Reviewed 1 week ago via mobile

It was a fantastic stay in this hotel. Perfect service! Martin is a very well guide who help you in every situation. next travel to hanoi i will also stay there, the price level is faboules. you have to see this hotel!

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Thank AndrewBadi
Reviewed 1 week ago via mobile

Martin, max and Michelle treated me so well during my stay. The hotel is near the cathedral and so many cafes nearby. The breakfast was amazing - they'll offer you so much food, you'll become full for sure. 100% recommended.

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Thank Keito K
Cairns, Australia
Reviewed 1 week ago via mobile

My husband and I recently stayed here for 2 nights upon arrival to Vietnam. The hotel itself needs some TLC and upgrading, what makes it a great place to stay is the amazing staff. From the moment you walk in they ensure everything you need is taken care of, nothing is too much effort for them. Without them I don't...

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Thank Kim_stewart16
Reviewed 1 week ago via mobile

The hotel is a typical Vietnamese one. Great location, kind receptionist and welcome drink. The room has been updated for us free of charge. Martin gave us a family room with a kind of living room as well. Has been a good experience

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Thank Eugenio D
liguria
Reviewed 2 weeks ago via mobile

We stay in Splendid Star Hotel in Hanoi Old Quarter for three days in the last week of November 2016. The hotel is in a perfect position in the Old Quarter, the real center of Ha Noi, clean and comfortable but the most important thing is that the staff is one of the best I've ever met. They provided us...

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Thank giaduccia85
Fareham
Reviewed 2 weeks ago via mobile

We stayed for 4 nights & stayed in room 201 but be warned if you like waking up to fried bacon cooking then fine but as a vegetarian I did not!! You get the smells of cooking in the evening too although this hotel only provide breakfast. Which brings me on to the breakfast if there are tables free &...

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Thank Carol W
Reviewed 2 weeks ago via mobile

I've just checked out of this hotel earlier this evening and have been so impressed with their customer service that I've decided to write my first TripAdvisor review! This hotel definitely hit the basics: clean and comfortable rooms, fast WiFi, and good breakfast. They also went above and beyond several times for us during our stay as well. After checking...

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Thank hellovivian
Reviewed 2 weeks ago via mobile

Fantastic room with excellent service from all staff including helping us with lost property and carrying bags to room. Would highly recommend to anyone visiting the Hanoi area in north Vietnam. 10/10

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Thank Blaze G
Reviewed 2 weeks ago via mobile

Spent approximately 1 week in Hanoi and booked this hotel. Upon arrival we were picked up from the airport in a private car. Staff upgraded our room free of charge which was very nice. Staff very helpful with recommendations.

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Thank Josh M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €27 - €56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, HotelsforEveryone, Hotels.com, Travelocity, Asiatravel.com Holdings, Odigeo and Priceline so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Grand Hotel is best”
 of 5 bubbles 811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles rjbeyond, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
“choose the room form 4th floor up to have a nice view”
 of 5 bubbles nhaphan206, 9 Nov 2016 | Read review
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