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Splendid Star Grand Hotel

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#30 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Splendid Star Grand Hotel
Splendid Star Grand Hotel
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1,630 Reviews from our TripAdvisor Community

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There are newer reviews for Splendid Star Grand Hotel
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Showing 1,131: English reviews
Albion Park Rail, Australia
Reviewed 5 days ago NEWvia mobile

The hotel was great. The staff were really friendly and offered a welcome beverage every time we came back from a day out. The only downfall was the mix up in our booking when we arrived, which resulted in some of our friends sharing rooms. But all in all we had a good time! :)

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Thank cn502
Wollongong, Australia
Reviewed 5 days ago NEWvia mobile

Been to plenty of places and never encountered staff this kind and willing to help and please. Highly recommended! Hanoi can be loud and overwhelming when first here but the pickup from the airport and the welcoming staff who catered to every need made it extremely enjoyable. Drink the juice!

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Thank harmabae
Reviewed 6 days ago NEWvia mobile

The staff were very polite and friendly. I loved that they were down to earth and enjoyed a good joke. Our room was also very neat and clean. I would definitely recommend this hotel to fellow travellers :)

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Thank princessshrek16
Reviewed 6 days ago NEWvia mobile

The rooms were clean and pretty, staff, especially Tom from the reception, was extremely nice and cool. You could sit at the reception couch surfing the Internet while Tom or Martin kept you company and offered free beverages/fruit.

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Thank Karl-Erik E
Manila, Philippines
Reviewed 6 days ago NEW

We stayed at this hotel for 1 week and had a very good time. Tommy and the other staff are all very friendly. The rooms are spacious and cleaned every day. The hotel is located in walking distance of the Hoan Kiem Lake and just behind St. Joseph's Cathedral. We felt very welcome; from the first minute we walked in...

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Thank StevieK121
Reviewed 6 days ago NEWvia mobile

Stayed for a few days in early january for a teaching trip. Great service and good rooms for the location. As much food and drink as wanted, as well as juice and coffee etc. Would highly recommend for anyone staying in hanoi

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Thank Kane v
Reviewed 6 days ago NEWvia mobile

From the moment we entered, the staff catered to every need we had and have treated us like family. The rooms are very comfortable and well sized, with fresh water constantly being available in the rooms. The breakfast menu is delicious and very quick, and the coffee is to die for. Love the place.

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Thank Kyle R
Spencer, Iowa
Reviewed 6 days ago NEWvia mobile

You will not find a staff more friendly and willing to help. The rooms are very clean. The breakfast is wonderful. You have a menu that you order from as few or as many items as you prefer. On check in they also give you a complimentary drink (tea, coffee or fruit). In addition my flight was not until late...

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Thank emtabor
Javea, Spain
Reviewed 1 week ago NEW

Great position, very buzzy! The kindest, friendliest staff ever, wicked sense of humour and they fall over themselves to make your stay the best experience. Only downside is the rooms are a bit tired but it doesnt spoil the stay! Thanks Martin and Tommy x

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Thank Allie S
Hyderabad, India
Reviewed 1 week ago

When we reached this hotel..they offered us fresh juice and we felt welcomed. We had booked a deluxe room in this hotel but upon reaching they gave us a family room. The family room has two double beds. They told us it was an upgrade as their room was vacant. We stayed only one night there. There is some construction...

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Thank anujatrehan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €26 - €51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HostelWorld, HotelsforEveryone, Travelocity and Agoda so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#30 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear(opp end reception) quieter as church bells can be a tad noisy.”
 of 5 bubbles JesseJ909, 26 Dec 2016 | Read review
“The Grand Hotel is best”
 of 5 bubbles 811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles rjbeyond, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
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