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Splendid Star Grand Hotel

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#29 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Splendid Star Grand Hotel
Splendid Star Grand Hotel
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1,687 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
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Reviewed 4 days ago NEW

Hotel is located at the Old Quarter, surrounded by shops, restaurants, and street stalls. The staff is very friendly and helpful and treated us like family. The rooms are a bit small and some renovation was going on early in the morning but we didnt mind that much. The drawbacks were greatly compensated by the excellent service we received.

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Helpful?
Thank Cyn A
Saudi Arabia
Reviewed 4 days ago NEWvia mobile

Great location! The people and staff are very friendly, helpful and cheerful. They are very accommodating. Look for Martin and Tom! They are very apporachable and will guide you on your Hanoi experience. Also arranged our transportation for us. Will recommend the place! :)

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Thank obipurpledino
Reviewed 1 week ago

We really loved our stay at this hotel. The rooms are everything you could want for the price point but the true value of this hotel is the staff. Martin, Tom and the others do everything they can to make sure you have a great stay. For breakfast you literally order anything you want and as much as you want...

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Thank Travis R
Reviewed 1 week ago via mobile

Very warm welcome, nice staffs, good breakfast, hospitaluty was so fasinated. The hotel is located in a superb area surrounded with a lot of faburous local restaurant. We had the right decistion to chose this hotel.

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Thank SATID P
Reviewed 1 week ago via mobile

I was very satisfied with my stay at the Splendid Star Grand Hotel. Great breakfast, delightful rooms, and very helpful staff. Martin provided some excellent guiding, and took us to a local coffee place and a great lunch place where Obama had been last year while visiting Hanoi. We also told him we wanted to go to Ha Long Bay,...

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Thank Jørgen B
Reviewed 1 week ago via mobile

Stayed for 5 nights. The room was big and comfortable.Very clean and great location. Martin the manager was most helpful. I would come back and stay at this hotel again for sure. Amazing breakfast in the morning with my best friend

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Thank alnoor l
Reviewed 1 week ago via mobile

The staff Tom & Martin at splendid Star Grand hotel were exceptionally friendly. The breakfast was great, I felt well taken care of! The room was very clean with a nice hot shower. The coffee was really good and they offered to bring me more in my room if I wanted it for good

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Thank Firoz R
Reviewed 2 weeks ago via mobile

We stayed at the hotel for two nights and a friend recommended me to ask for Martin, the manager. Martin was one of the nicest Vietnamese guys I met during my trip. He helped us with all our needs, booked our tours for special prices and took us on a tour through Hanoi. He showed us all the secret local...

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Thank Catharina P
Reviewed 2 weeks ago

We had 2 days in Hanoi, and Martin(the manager) was really helpful. He helped us with booking of trips, and also came with us around the city to show us a really good Coffee place and a very nice restaurant for local food.

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Thank Jonas D
Berlin, Germany
Reviewed 2 weeks ago

This hotel is located next to the Cathedral so you can get to many sightseeing places easily and quickly. The staffs are friendly and sincere. The manager Martin arranged tours for us to Ha Long Bay and Tam Coc and the tours were of good quality. The bulding has 8 years and they plan to renew the bulding this October...

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Thank CelesteBosung

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €27 - €58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, HostelWorld and HotelsforEveryone so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#39 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at rear(opp end reception) quieter as church bells can be a tad noisy.”
 of 5 bubbles JesseJ909, 26 Dec 2016 | Read review
“The Grand Hotel is best”
 of 5 bubbles 811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
 of 5 bubbles 865mortenh, 6 Dec 2016 | Read review
“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles Jose2050, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
5 of 5