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Splendid Star Grand Hotel

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#30 of 573 Hotels in Hanoi
Certificate of Excellence
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Splendid Star Grand Hotel
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1,522 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
1 review
Reviewed yesterday NEW via mobile

Very good hotel, comfortable rooms and wonderful friendly stuff. Location is excellent, near to Hoan Kiem Lake, night market, bars and pub street. Breakfast good, continental and also vietnamese food. I am very satisfied with services in Splendid!

Helpful?
Thank Karolína A
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

We came to this hotel just for one night before heading back home to Sweden. A really friendly guy named Tomi welcomed us when we arrived. Their staff is very service minded and the hotel is completely worth the money. For breakfast you could choose between a selection of Western/American/Vietnamise things. Would come back!

Helpful?
Thank Caroline B
Bern, Switzerland
1 review
Reviewed 2 days ago NEW via mobile

It was a fantastic stay in this hotel. Perfect service! Martin is a very well guide who help you in every situation. next travel to hanoi i will also stay there, the price level is faboules. you have to see this hotel!

Helpful?
Thank AndrewBadi
1 review
Reviewed 2 days ago NEW via mobile

Martin, max and Michelle treated me so well during my stay. The hotel is near the cathedral and so many cafes nearby. The breakfast was amazing - they'll offer you so much food, you'll become full for sure. 100% recommended.

Helpful?
Thank Keito K
Cairns, Australia
Level Contributor
4 reviews
Reviewed 6 days ago NEW via mobile

My husband and I recently stayed here for 2 nights upon arrival to Vietnam. The hotel itself needs some TLC and upgrading, what makes it a great place to stay is the amazing staff. From the moment you walk in they ensure everything you need is taken care of, nothing is too much effort for them. Without them I don't... More 

Helpful?
Thank Kim_stewart16
1 review
Reviewed 1 week ago NEW via mobile

The hotel is a typical Vietnamese one. Great location, kind receptionist and welcome drink. The room has been updated for us free of charge. Martin gave us a family room with a kind of living room as well. Has been a good experience

Helpful?
Thank Eugenio D
liguria
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We stay in Splendid Star Hotel in Hanoi Old Quarter for three days in the last week of November 2016. The hotel is in a perfect position in the Old Quarter, the real center of Ha Noi, clean and comfortable but the most important thing is that the staff is one of the best I've ever met. They provided us... More 

Helpful?
Thank giaduccia85
Fareham
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago via mobile

We stayed for 4 nights & stayed in room 201 but be warned if you like waking up to fried bacon cooking then fine but as a vegetarian I did not!! You get the smells of cooking in the evening too although this hotel only provide breakfast. Which brings me on to the breakfast if there are tables free &... More 

Helpful?
Thank Carol W
1 review
Reviewed 1 week ago via mobile

I've just checked out of this hotel earlier this evening and have been so impressed with their customer service that I've decided to write my first TripAdvisor review! This hotel definitely hit the basics: clean and comfortable rooms, fast WiFi, and good breakfast. They also went above and beyond several times for us during our stay as well. After checking... More 

Helpful?
Thank hellovivian
1 review
Reviewed 1 week ago via mobile

Fantastic room with excellent service from all staff including helping us with lost property and carrying bags to room. Would highly recommend to anyone visiting the Hanoi area in north Vietnam. 10/10

Helpful?
Thank Blaze G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €26 - €56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Asiatravel.com Holdings, Agoda, HotelsforEveryone, Odigeo, Hotels.com and HotelTravel.com so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
6 questions
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Questions? Get answers from Splendid Star Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back rooms are smaller, suitable for single traveler and quieter from the dreaded 5am bells of the Catholic Church. Why oh why???”
 of 5 bubbles rjbeyond, 24 Nov 2016 | Read review
“If you are a light sleeper, its better to request for rooms that are not facing the church.”
 of 5 bubbles Janet1119, 22 Nov 2016 | Read review
“choose the room form 4th floor up to have a nice view”
 of 5 bubbles nhaphan206, 9 Nov 2016 | Read review
“Amazing customer service”
 of 5 bubbles 813stephanied, 23 Oct 2016 | Read review
“You get views of the Cathedral from the front but you also get to hear the bells so if that worries you get a back room.”
 of 5 bubbles MauriceS707, 6 Oct 2016 | Read review
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