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Splendid Star Grand Hotel

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#28 of 580 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Splendid Star Grand Hotel
Splendid Star Grand Hotel
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1,817 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
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Reviewed yesterday NEWvia mobile

Arriving in Hanoi, the staff immediately made me feel welcome. The hotel itself can be hard to find initially, but due to being so close to the Cathedral, and a 5 minute walk to the Hoan Kiem Lake, it was a great location for nipping out for sight seeing. The staff always welcome you like an old friend, asking about...

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Thank Alex W
Reviewed 2 days ago NEWvia mobile

Had an amazing stay at the Splendid Star Grand Hotel! The rooms were really nice and clean and the staff was excellent. Tom Tom helped us with whatever we needed and more. Fully taken care of. If we have the change we will come back!

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Thank Linn Bergljot B
Reviewed 2 days ago NEWvia mobile

This was my first time visiting Vietnam and as soon as we got here, all the employees made us feel so comfortable and at home. The customer service at this hotel is the best I've ever experienced in my life!!!! Michelle, Tom, Martin, and everyone else here are all the kindest people. They were incredibly helpful and friendly. They gave...

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Thank Anna F
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

This is my first time writing a review but i knew i had to because of how AMAZING this experience has ALREADY been! The hotel is STUNNING the room is SPOTLESS the food is incredible and the staff is beyond friendly! Minutes upon arriving i already felt at home! Michelle/Tom and Martin are such friendly and accommodating people and are...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEW

Very clean friendly and highly recommend this hotel. Always wanting to help. They are excellent in organising trips away. Tom Tom and Jenny are an asset to company. Breakfast was fantastic. Will use them again next visit.

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Thank Michele S
Mayfield Heights, Ohio
Reviewed 3 days ago NEW

My husband and I arrived late last night. The taxi driver dropped us off at a dark alley and I was almost positive he had made a mistake. We continued down the street until we came upon the hotel (there is another hotel across the street with a similar name, so double check you're in the right place). Tom was...

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Thank DianaG1985
Napier, New Zealand
Reviewed 3 days ago NEW

We stayed for one night, and couldnt have been made more then welcome nothing was too much trouble, lovely bunch of staff, really enjoyed our short time there and loved chatting with Tom tom, such a great friendly person, Lovely clean rooms.

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Thank kezz772017
Reviewed 3 days ago NEWvia mobile

Martin and the staff made everything sooo Easy!! He took care of booking our Halong Trip , our train to Hue and even let us use the room after we were checked out to clean up after Halong....highly recommended!!!

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Thank Josh N
Reviewed 4 days ago NEWvia mobile

Recently stayed at the Splendid Star for three nights but was able to use it as a base for the entire 10 nights we were in the North of Vietnam. The hotel is in a little back alley in the Old Quarter and is walkable to all the major tourist attractions. The room is clean and does exactly what it...

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Thank Hamish D
Reviewed 5 days ago NEWvia mobile

Very friendly staff (family run business) very reasonable rates and clean rooms in a perfect location. Bars located as close as a minute away. Highly recommended for tourist as well as anyone wanting to live in the heart of the city.

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Thank Zapp B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 

Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €26 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, HotelsforEveryone, HostelWorld, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Splendid Star Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Hanoi
#16 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#47 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor and up allows you to open the windows fully.”
36benniev, 15 Apr 2017 | Read review
“No traffic noise.”
wjensen2017, 27 Mar 2017 | Read review
“Rooms at rear(opp end reception) quieter as church bells can be a tad noisy.”
JesseJ909, 26 Dec 2016 | Read review
“The Grand Hotel is best”
811MikeLG, 9 Dec 2016 | Read review
“The superiour rom was facing opposite of the Cathedral. Thats a good thing if you dont like church bells early in the morning ect.”
865mortenh, 6 Dec 2016 | Read review
5 of 5