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Mercure Hanoi La Gare Hotel

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Traveller (361)
Room & Suite (172)
Dining (33)
Overview
  • Excellent36%
  • Very good49%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,097)
There are newer reviews for Mercure Hanoi La Gare Hotel
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Traveller rating
304
333
87
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304
333
87
20
6
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All reviewsquan an ngonold quarterclose to the train stationbusiness tripstandard roomegg stationrestaurant staffrooms are smallhalong bayphofrench quarterenjoyed my staynice roombuffet breakfasthoan kiem lakeaccorstreet
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21 - 25 of 750 reviews
Reviewed 19 June 2018

The hotel has small lobby but beside their lobby was a restaurant and you will love the Vietnamese cuisine. Nice breakfast and close to the Famous Railway in Hanoi. Overall my stay is comfortable and relaxingMore

Thank edgardob65
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 9 July 2018

Dear Edgardob65, Thank you for the review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed our culinary delights; our Pavilion has been well received with their abundant of offerings, especially our breakfast. Thank you...More

Reviewed 14 June 2018

My husband & I spent 8 nights at the Mercure La Gare Hanoi Hotel & we couldn’t have been happier with our stay. The room was spotless, the food was exceptional & the staff were so friendly & professional. I would stay here again without...More

Thank Janne002
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 15 June 2018

Dear Janne002 Thank you for the great review on your recent visit to our Mercure Hanoi La Gare! I appreciate greatly the recognition of our staff and the efficiency you found during your visit. All of the team has worked extremely hard at presenting the...More

Reviewed 12 June 2018

Mercure is an excellent choice after a exhausting day of walking, visiting, challenging Hanoi's temperature and humidity, Hanoi's traffic,...Not too far from the old quarter but central (max 15-20min walking distance from everything). Especially the very nice, very friendly and always super helpful staff at...More

Review collected in partnership with Accorhotels.com
Thank Tsotso_Belgium
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 14 June 2018

Dear Tsotso_Belgium, Thanks for the review in regards to your recent visit to our Mercure Hanoi La Gare! I am glad to hear you found our location to be convenience; we are approximately 3 minutes from the train station and within walking distant to most...More

Reviewed 10 June 2018 via mobile

Smilling, friendly staffs, especially receptionists. Great location, near the old quarter and tourist place. Cozy room with fully equipped. Recommend to stay in this hotel and will come back next time!!More

Thank Thuý Nga V
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 11 June 2018

Dear Thuý Nga V, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our Front Desk team, I'll...More

A TripAdvisor Member
43
Reviewed 10 June 2018 via mobile

Last minute booking for my business trip at this hotel and I had a room reserved immediately. Check in was very fast and smooth as I was in a hurry to go for meeting after that, but the staff were fast enough to welcome me...More

Thank A TripAdvisor Member
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 11 June 2018

Dear Guest, Thank you for the great review on your recent visit to our Mercure Hanoi La Gare! I appreciate greatly the recognition of our staff and the efficiency you found during your visit. All of the team has worked extremely hard at presenting the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$57 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$57 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (361)
Room & Suite (172)
Dining (33)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
larrystrange
23 October 2017|
AnswerShow all 4 answers
Response from nickhurley | Reviewed this property |
No Swimming Pool arrange a day trip to the amazing sights and enjoy the swim then
0
Votes
Wsea3h
1 June 2017|
AnswerShow all 6 answers
Response from MercureHanoiLaGareGM | Property representative |
The bus stop is right in front of Hanoi Railway Station, about 200 meters away from the hotel. It takes about 2 minutes walking.
0
Votes
Rabia_13
20 April 2017|
AnswerShow all 8 answers
Response from Shelly K | Reviewed this property |
The rooms we were moved to on floor 8 were more spacious than lower floors
0
Votes
Room Tips
"Rooms are satisfactory"
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"Room facing to the street is better"
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"We upgraded to a slightly bigger room for very little, & we were happy that we did."
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"Very comfortable, with enough tv channels, very clean, water complementary, safe box. Excellent."
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