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Mercure Hanoi La Gare Hotel

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Traveller (361)
Room & Suite (172)
Dining (33)
Overview
  • Excellent36%
  • Very good49%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (1,102)
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307
333
87
20
6
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All reviewsquan an ngonold quarterclose to the train stationbusiness tripstandard roomegg stationrestaurant staffhalong bayrooms are smallshort stayphofrench quarterenjoyed my staynice roombuffet breakfasthoan kiem lakeaccor
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11 - 15 of 753 reviews
A TripAdvisor Member
2
Reviewed 4 weeks ago

All empoyees are very kind. Location is very goo to close to Hoan Kiem. I really wants to recommend to stay this hotel and feel very good. Nice restaurants are located walking distance in 5minutes. Wonderful!More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 4 weeks ago

Dear Guest, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked hard to...More

Reviewed 4 weeks ago via mobile

Highly recommended for all. This is more than I expected for a 4 star hotel. Clean large room. Good service is in their blood. Friendly polite staff who remember and greet me with their megawatt smile. Kudos to the manager, Ms. Nguyen Thu Thuy for...More

Thank Khianseng
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 4 weeks ago

Dear Khianseng, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Your recognition of our staff is particularly pleasing and I always enjoy hearing how our team engages our guests and provides true Mercure service. I will...More

Reviewed 4 weeks ago via mobile

Great place, excellent service, super clean room, good breakfast. Convinien to Old Quater. Very helful staff, always smile make us home. Super recommend staying here. Thanks to everyone in the hotel, good job!More

Thank Ross Michael S
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 4 weeks ago

Dear Ross Michael S, Thank you for the review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed service, cleanliness of our rooms as well as the attentive and dedicate of our staff in accommodating...More

Reviewed 9 July 2018

Fantastic hotel, staff were extremely helpful. Meals and service was great. The room was perfect temperature after the heat outside. Only thing missing was a pool. Our flights were cancelled for our trip home and the staff arranged a late checkout and were fantastic.More

Review collected in partnership with this hotel
Thank 501jcollins
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 13 July 2018

Dear 501jcollins, Thank you for the great review on your recent visit to our Mercure Hanoi La Gare! I appreciate greatly the recognition of our staff and the efficiency you found during your visit. All of the team has worked extremely hard at presenting the...More

Reviewed 8 July 2018 via mobile

This is a hotel suitable for family vacation. Close to the main railway station for country wide travel yet tucked away in a quiet part with no obtrusive nose and crowd. Amenities are Mecure standard. Highly recommend for family travel on a reasonable budget!More

1  Thank Hy F
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 13 July 2018

Dear Hy F, Thank you for the review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed the spaces of our rooms as well as the attentive and dedicate of our staff in accommodating your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Mid-range Hotel in Hanoi
#26 Business Hotel in Hanoi
#70 Quiet Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Mid-range Hotel in Hanoi
#26 Business Hotel in Hanoi
#70 Quiet Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (361)
Room & Suite (172)
Dining (33)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
larrystrange
23 October 2017|
AnswerShow all 4 answers
Response from nickhurley | Reviewed this property |
No Swimming Pool arrange a day trip to the amazing sights and enjoy the swim then
0
Votes
Wsea3h
1 June 2017|
AnswerShow all 6 answers
Response from MercureHanoiLaGareGM | Property representative |
The bus stop is right in front of Hanoi Railway Station, about 200 meters away from the hotel. It takes about 2 minutes walking.
0
Votes
Rabia_13
20 April 2017|
AnswerShow all 8 answers
Response from Shelly K | Reviewed this property |
The rooms we were moved to on floor 8 were more spacious than lower floors
0
Votes
Room Tips
"Rooms are satisfactory"
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"Room facing to the street is better"
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"We upgraded to a slightly bigger room for very little, & we were happy that we did."
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"Very comfortable, with enough tv channels, very clean, water complementary, safe box. Excellent."
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