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Mercure Hanoi La Gare Hotel

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Traveller (361)
Room & Suite (172)
Dining (33)
Overview
  • Excellent36%
  • Very good49%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (1,102)
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753 results
Traveller rating
307
333
87
20
6
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LanguageEnglish
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307
333
87
20
6
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All reviewsquan an ngonold quarterclose to the train stationbusiness tripstandard roomegg stationrestaurant staffhalong bayrooms are smallshort stayphofrench quarterenjoyed my staynice roombuffet breakfasthoan kiem lakeaccor
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1 - 5 of 753 reviews
Reviewed 2 days ago via mobile

I would like to thank the amazing staff at the Mercure Hanoi for making my experience of Hanoi unforgettable; I would like to thank the front of house staff Thuong Nguyen, Nga Vo and Duong Nguyen for been so accommodating and giving amazing advice on...More

Thank Peter S
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded yesterday

Dear Peter S, Thank you for the great review on your recent visit to our Mercure Hanoi La Gare! I appreciate greatly the recognition of our staff and the efficiency you found during your visit. All of the team has worked extremely hard at presenting...More

Reviewed 2 days ago

The hotel is located in the center, convenient for visiting tourist spots. The hotel and rooms are very clean and well maintained. Staff are super friendly and cheerful. It’s totally worth for the price. Just love it!More

Review collected in partnership with this hotel
Thank ibuithuhang
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded yesterday

Dear ibuithuhang, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities and our location where we located right next to Hanoi's most popular attractions....More

Reviewed 5 days ago

My stay was excellent. Room is great and clean. I had room with stuning city view. Staffs is very friendly and helpful. Our dinner was very warm and delicious . I definitely will chose this hotel for the next stay.More

Review collected in partnership with this hotel
Thank tuanvo3107
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded yesterday

Dear tuanvo3107, Thank you for the review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed the cleanness of our room as well as the attentive and dedicate of our staff in accommodating your needs!...More

Reviewed 6 days ago via mobile

Great place to stay, rooms very spacious clean and comfortable. The staff are amazing and go above and beyond to make sure you are helped with any request you need, the front of house staff Thùòng Nguyen, Nga Vo & Duong Nguyen always able to...More

Thank Beckyh8989
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 4 days ago

Dear Beckyh8989, Many thanks for the review you wrote regarding your recent visit to our Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities as well as your believe in what our team provides day in and day...More

Reviewed 1 week ago via mobile

The moment you step in the lobby of the Mercure, you are welcomed by smiling young and energetic staff. I would like to commend the front desk personnel for going out of their way to make sure that all your needs are met. Service was...More

Thank rpyap
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 1 week ago

Dear Rpyap, Thank you so much for a wonderful review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our Front Desk team,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$59 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$59 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (361)
Room & Suite (172)
Dining (33)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
larrystrange
23 October 2017|
AnswerShow all 4 answers
Response from nickhurley | Reviewed this property |
No Swimming Pool arrange a day trip to the amazing sights and enjoy the swim then
0
Votes
Wsea3h
1 June 2017|
AnswerShow all 6 answers
Response from MercureHanoiLaGareGM | Property representative |
The bus stop is right in front of Hanoi Railway Station, about 200 meters away from the hotel. It takes about 2 minutes walking.
0
Votes
Rabia_13
20 April 2017|
AnswerShow all 8 answers
Response from Shelly K | Reviewed this property |
The rooms we were moved to on floor 8 were more spacious than lower floors
0
Votes
Room Tips
"Rooms are satisfactory"
Read review
"Room facing to the street is better"
Read review
"We upgraded to a slightly bigger room for very little, & we were happy that we did."
Read review
"Very comfortable, with enough tv channels, very clean, water complementary, safe box. Excellent."
Read review
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